June 21, 2007

Comcast Cable Out Again - 7 Hours and Counting

For the second time in a fortnight, our Comcast Cable access to the Web and television has been completely knocked out, without any rhyme, reason, warning or apologies.

The first sign came at work, when I got an e-mail from Kristine, containing the note, "P.S. TV and (Wifi network) are down. Thank goodness for neighbors wifi." That was nearly seven hours ago, and so far as I can tell, our cable TV and Web access are still out, sending us scrapping for alternative entertainment, and new ways to get online. So far, we've determined which open WiFi networks in our apartment complex utilize Comcast, and therefore aren't working, and those that are working, and therefore, must be using an alternative vendor. The good news is that one works well enough for me to get the basic Internet readings done and let me contribute my whining here.

One line's outage has significant impact, setting off a chain of events. Our TiVo is recording gibberish. Our Apple TV isn't showing anything from YouTube or the iTunes Store. Our PowerBook isn't connecting at all, and I'm stuck on the Dell trying to eke out something resembling bandwidth. The only real technology item unaffected so far appears to be the Blackberry. With time, I'm sure Comcast's evil ways will take it down too somehow.

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