FriendFeed Sneaks Into My RSS Stats And Hits The Big Red Button

It's tempting to go back the age-old line of there being lies, damn lies, and statistics. On the Web, where practically everything is measured and big numbers are almost always better, counting up one's followers, friends, subscribers or authority is practically a pasttime. But with each metric comes a question of validity - how did they approach that data, and is that process consistent with the world view of what is factual?

Today, for reasons known only to their team, FriendFeed started to display subscriber counts to those FriendFeed users who are importing blog posts alongside all other subscribers, displayed in FeedBurner or any other blog analytics tool. With this change, popular FriendFeed users have seen a dramatic jump in their feed subscriber counts, even if actual traffic or readership to their sites has not changed.


BlogPerfume Shows My Stats Spiked Today
A clear beneficiary of this move, my own statistics ballooned from a possibly accurate count of just over 8,000 subscribers on this blog to more than 13,000. And in parallel, thanks to my importing my posts on my wife's blog, her count catapulted from just over 50 to more than 9,000. (For a site that gets only dozens of visits a day)


My Wife's Blog Stats Are Through the Roof
Coincidentally, my RSS subscribers had already been jumping, starting in late April, for reasons largely unbeknownst to me. In the last two months, I organically saw the subscriber counts pass the 5,000 barrier and crest to the more than 8,000, as I poked through the stats and tried to find out why - considering both Google Reader bundles and possibly a part-time inclusion on the Techmeme leaderboard as factors. But now, pointing to that growth seems silly, given FriendFeed flipped the switch and gave me a big, albeit likely false, foundation.


FriendFeed's Impact Rivals that of Google On This Site
The company's comments on this change state that "you are putting your words in front of a lot more people", so theoretically, they should be counted. But I believe it is less-intensive to follow someone on FriendFeed than it is through standard RSS, and I have no idea how this handles duplicates, though I can guess it's somewhat controlled, given my own stats jumped by a mere 5,000 when my wife went up by more than 9,000.

Rob Diana of Regular Geek clearly made his comments understood, when he said, "Subscriber Counts Now Mean Nothing".

Since you don't have admin access to my FeedBurner stats, you can see the jump by taking a look at Blog Perfume's Feed Analysis tool here.

So the question is - why? Did the FriendFeed team just want to extend the visibility of how much impact their service has with bloggers? This move makes them a clear rival to Google in my own statistics. Or did they really think this was a way to show, accurately, how many people you were exposed to? Either way, as I said on a thread in the site, what's done really can't be undone. I hate upward spikes as much as I hate downward spikes, as we've seen when FeedBurner and Google FeedFetcher miss each other in the night. But it's not accurate, especially when it comes to small blogs hiding on big accounts (like with my wife's blog on my ID). I just hope Twitter, Facebook and other sites don't choose to do the same thing, or we can call the whole tracking bit a wash.

Google’s Apps Surround Search, Pulling a Reverse Microsoft

As the discussions around Bing continue, I found myself often thinking of how the product would need to not just be marginally better than Google search for me to switch, but dramatically better - not due to an inherent bias on my part, but because of how the landscape has changed. Under our nose in the last decade, Google has grown to represent much more than just a search engine – essentially recreating the major pieces of the operating system experience around their crown jewel, with a large number of hooks that have me choosing their search over others, even if competitors are “good enough”. And the more I think about it, Google has pulled a “reverse Microsoft”, not so much in an anti-competitive sense, but in terms of how they have created customer lock-in.

Microsoft is in an unenviable position many times when it comes to the Web. Nearly two decades of underperformance on search, portals and Internet access have the Redmond giant constantly changing its approach as it tries to fend off more nimble competitors. But as we all know, it ripped its way into the Web discussion in the mid to late 1990s through leveraging its operating system monopoly to push Internet Explorer to the #1 position against Netscape, adding onto its leading position in office productivity suites, and yes, the OS.

Microsoft customers could be seen climbing the ladder of Microsoft lock-in from the bottom up – starting with the operating system, adding the office suite, the e-mail application, the Web browser, and sometimes, the MSN portal or search engine.

In contrast, Google started with its search engine and has worked the other direction – adding a formidable e-mail option in Gmail, an office suite with Google Docs, a Web browser with Chrome, a portal with iGoogle, and many utilities designed to make us come to Google as our information engine – from Google Maps and Earth to Google Reader.

Meanwhile, as Microsoft came under fire for bundling its browser as part of the operating system and forcing OEMs to preload it and not its competition, Google went out and signed deals making its engine the predetermined default in practically all non Internet Explorer browsers – including Mozilla’s Firefox and Apple’s Safari browser, making it a formidable barrier for other engines, Microsoft's included, to gain share. And as we discussed previously, late last year, in the debate on mobile phones and Web browsers, where I argued that the new tactics will be “all about the hooks”, there’s no question that Apple’s iPhone, combined with Google’s Android platform, will extend the share of Google’s engine even further on the mobile Web.

So far, Google has escaped serious drama in the world of anti-trust, a benefit its competitor from Redmond does not enjoy. As Microsoft is forced to contend with pulling its browser from the operating system in Europe, or seeing flack for Bing taking over as the default search engine in Internet Explorer 6, Google continues to make deals that make its kingpin position even more secure, and add new applications that make me even less likely to leave the site. After all, if I switched to Bing, I would still have no intent to ditch Google Reader. Microsoft has never really competed with Google Maps, making that a no brainer, and though Google’s office suite online isn’t the best or biggest, arguably, at least when I am using Microsoft’s office suite, I am doing it offline, away from the real battlefield of tomorrow.

When Google first debuted and we were measuring its success in the speed of response, or simply by the number of pages in its index, I don’t think we foresaw how it would turn one of the most aggressive tech monolith’s advantages on its head. While I recognize Google Search might not be dramatically better than Bing or even Yahoo! Search at this point, once you take the brand names away, it’s the hooks that have got me.

Palm and Bing Triumph Over Low Bars They Set for Themselves

Amidst the buzz from Apple's Worldwide Developers Conference that took over the tech news world today, in the shadows, something very weird has happened. Companies that were once market leaders, and then, later, laughed at as the ugly stepchildren in tech, are being championed once again. And this time, they are being lauded not because they are the best necessarily, but because they are doing a good enough job to avoid ridicule - a good enough job for us to praise them for not completely being full of fail. Of course, I'm talking about Palm's new Pre and Microsoft's latest search entry, Bing.

I have never seen, touched or tasted a Palm Pre. I've heard they are hard to come by, and they were only available initially to a select list of reviewers. So far, the reviews are good, and the Pre is being seen as a real challenger to the iPhone. While we all ignore the traditional market leaders, like Nokia, Sony Ericsson or Motorola, it is Palm, Apple and Google who have us talking about phones. And Palm, despite being brand new and having an application store with a few dozen applications, compared with the tens of thousands on the iTunes Store, is giving people pause because it is even coming up at all. We had left them for dead, and they are rising like Lazarus, becoming part of the conversation, when most of us expected them to just go away.

Similarly, Microsoft's Bing continues to get positive writeups as people realize you can search with it and not suffer a fatal disk error. Over the weekend, a site was built that showed Bing going head to head with Google and Yahoo!, in a blind test, and doing very well, more so than likely any of us would have anticipated. While it still was losing, the results, showing it competitive at all, were enough to change our perceptions a bit - after years of seeing Microsoft unable to impress us while under assault from Mountain View.

It's quite odd, really. Maybe it has something to do with the fact that much of the tech blogosphere likes so much to rally around failures that when something miraculous like Bing being ahead of Yahoo! search in market share for a 24-hour period happens, it becomes front page news - or that the Pre actually had people waiting in line for its debut. We were all prepared to write about the disaster, so when something resembling a middling success struck, it caught us all by surprise.

But a few days of positive headlines and friendly nods cannot a market share leader make.

Palm wades into a hostile cell phone environment where Apple leads in mindshare and has the ears of thousands of developers looking to make serious coin. Google has extended their reach to many different applications beyond vanilla search - from YouTube to Google Reader, GMail, Maps, Earth, Docs and so much more, making replacing a search engine or swapping out mobile phones, once a choice has been made, that much more difficult. As I wrote on FriendFeed, and said in Jesse Stay's first podcast tonight, even if the Pre and the iPhone were feature equal, it's the integration with iTunes and all its applications that makes the difference for me now. I'm invested in this platform, and I'd venture a guess that a ton of other people are too, AT&T or not.

As for Bing? Google is the default search engine in my Safari. I trust Google to get the right results, and even catch myself searching it for results from my own blog posts' history often. Bing is a cute alternative - something to use if Google ever ticks me off, or magically, goes down for any extended period. But it hasn't delivered the "wow" experience that tells me a good reason to switch. Microsoft may have built a better mousetrap than their previous models, but they don't have enough bait.

Microsoft and Palm. One, the current and longtime leader in operating systems and office software. The other, the onetime leader in handheld operating systems. Now, today, both have tarnished brands looking for a little spitshine. They may have gotten a little buffing, but not enough to have me seeing them in a new light.

Google Gets Serious About Blog Search. Look Out, Lijit!

When I met with the Lijit team in Boulder earlier this year, they asked an important question around brand loyalty. While I was already a user of Lijit, did I feel a loyalty to their brand over others? I thought a bit, and answered honestly, that I didn't (or at least not much). I said that if Google were to deliver an equal or better product to theirs, they were already the trusted name in search, and I would at least give them a shot. Today, Google has done just that, taking an element from Blogger In Draft, and releasing it into the wild. It's one of the many steps required to complete the marathon I told you about last week.

As Blogger announced today, the new Search Box gadget searches not only your own posts, but Web pages you link from your blog and blogs in your list (like a blogroll). This is quite comparable to Lijit's offering (see right sidebar), where users can search my blog, my social activity, and my blogroll.

I haven't yet installed the Google Blog Search gadget on my own blog yet, partly due to the fact I am using an older template, and don't yet want to break what works. But you can see the widget in action on Product Manager Rick Klau's blog on the right side.


Searching Rick Klau's Blog for FTP


Searching Links from Rick Klau's Blog for FTP


Searching the Web for FTP
For example, searching his blog for "FTP" displays the results in line on the blog without a pop-up window or going to a new page. I can click "Linked From Here" to see pages that have linked to Rick that also mention the term "FTP", or lastly, I can search "The Web" at large.

It is an elegant solution, so far as I can tell.

So what does this mean for Lijit? Lijit is striving to find a way to measure influence, as well as to develop an advertising network that is trusted for bloggers that use its products, so this doesn't mean the mighty Google swoops in and erases Lijit of the face of the Web. But Lijit will have to work hard to better define itself and make it differentiated from what Google offers - especially for Blogger users who haven't yet considered moving to WordPress.

Google's Blogger Challenge: Win the Marathon and Don't Bonk.

Sometimes I feel like I am a rarity in the tech blogging world, considering I haven't moved away from the Blogger platform and onto the more frequently celebrated, higher geek cred option, WordPress. In fact, I'm such an oddity that I am not even on the newest version of Blogger. I still cling to the "Old" Blogger and post my stories using FTP, as it's something that has worked for me for the better part of three and a half years. But while I haven't made the switch, many have - falling in love with WordPress' wide array of extensions and open source mentality. I've even had offers for people to help me move off Blogger to WordPress, and have, so far, resisted.

With this going on, there's no question Google's Blogger platform has a perception problem. While it is on record as the largest blogging platform on the Web today, ahead of Six Apart's TypePad, LiveJournal and WordPress, it is largely seen as not leading the innovation curve - even if mommybloggers (like my wife) use it and love it.

Some aspects of Blogger feel like they haven't changed in maybe five years, and surprisingly, that perception is actually true. Today I had lunch at Google Headquarters with Rick Klau, who is a Product Manager on the Blogger team at Google, and we talked at length about the current state of the platform, as well as what is planned in upcoming releases to help the product become even more on par, and in some cases, ahead of the competition. He said that for the most part, Google has just "kept the product alive" in maintenance mode, not adding too many features. Meanwhile a good number of the features being tested in the product's "Draft" area, similar to Google Labs, are unknown to the majority of the product's users.

But even in keeping the product going, there's been a tremendous amount of effort from people Rick said were "working their butts off". He wrote me in an e-mail after our lunch, saying, "There's been a ton of largely invisible innovation over the last few years - things that don't get seen because they just work, but enable the massive scale at which Blogger operates."

Klau joined Google as part of the company's acquisition of FeedBurner in mid 2007, and since that purchase, neither FeedBurner nor Blogger have been spared the arrows from critics who recognize the value of their services, but expect more, myself included. Klau agreed with my comments this afternoon saying that users see Google as having the combination of tremendous brain power and seemingly infinite technical infrastructure resources, making any hiccups practically inexcusable. I've always said I favor the little guy over a large monolith like Google, and users are easily tweaked when products produce incorrect results or have outages that last hours - both of which I've highlighted before in darker days.

But Klau also noted the platform is under a constant around-the-clock battle with spammers and other hackers attempting distributed denial of service (DDOS) attacks and working to find ways to blast spam into comments on the millions of blogs on the Blogger platform worldwide. In fact, the Blogger team has three people in three continents around the world dedicated to keeping the sites up and the riffraff out.

To fully appreciate life as a Blogger user, Klau did the opposite of what many have done of late, moving from WordPress to the Blogger platform with his own blog. He now gets the privilege to see both the good and the bad of his product from the perspective of the company's large user base - and despite the competitive state, he sounded eager at what the future will bring, and the opportunities available, with top resources available from the Mountain View search giant, including potential integration with newly announced products elsewhere within the company.

"I feel like we're in a marathon, and I am beginning with a 10 mile headstart," Klau said. And while it may have been true that in recent years, Blogger had been sitting idly, or jogging in place to hold their position, it is clearly no longer the case now, as I learned during my talk with Klau today. The team is running again.

RakedIn Takes On Portals With Focused Finance Site

Today, a good amount of the news we get about businesses and the individuals at these companies comes from horizontal portals and news organizations that have other priorities - be it search at Yahoo! and Google, or politics and entertainment, like at CNN. Meanwhile, social sites like LinkedIn and business tools like Jigsaw and Hoovers are accruing personal details about many companies. A new site, debuting today, called RakedIn, has launched, trying to interweave the personalities behind the businesses you watch with up to date stock and financial information, as well as company overviews, with key leaders and board members.

RakedIn, launched by Mike Yavonditte, the former CEO of Quigo, who left AOL following that company's $340 million acquisition at the end of 2007, says it now has a collection of more than 200,000 companies and half a million people covered on its site, on day one, a number it anticipates to continue growing over time.


RakedIn's Search Engine Finds Data On LinkedIn


RakedIn's Profile of Twitter, the Company
The site's front page displays featured headlines and an update on the day's stock markets, headlines from across a wide range of industries, and the day's biggest losers or gainers. Aiming to have the most up to date information available, you can dice the information by industry, or even by press releases, company filings, or other news. The site even helpfully tells you if there are more headlines that have loaded as you read the current news - saying they have "raked in" new updates.


A Sample from RakedIn's Financial Data Headlines


RakedIn Also Shows Detail On Individuals Across Companies
Like Yahoo! Finance and Google Finance, you can dive down into any specific company, such as Microsoft, Google, Yahoo! or any of the Dow components. A company page, assuming it is public, will highlight the latest news, insider trades, employee compensation and other personnel highlights - as well as where the company ranks versus its peers. (For example, Microsoft has the highest earnings in Washington State and is the 88th largest employer overall tracked)


RakedIn's Profile of Microsoft's Steve Ballmer
One of the biggest aspects of RakedIn is the benefits of near real-time. During market hours, you can see stocks rise and fall, and headlines slot their way in to company pages. And the site even tracks your most recently viewed pages, giving you fast access should you want to return.


My Recent Activity on RakedIn Is Tracked
And for the largest companies, you can see how their extended families operate. For example, for EMC Corporation, you can see its related businesses, including VMware, Iomega and Documentum, as well as their estimated revenues, profits and employee counts.

RakedIn has a wealth of information, especially for a inaugural debut. And their focus might give people a very real alternative to the portals who are simply aggregating data from everywhere. Check it out at www.rakedin.com.

Topsy's Social Search Will Benefit Big Blogs, Influential Tweeters

Combining the world of search and the world of microblogging, including Twitter, is a popular thing to do these days. With Twitter Search having its hiccups, entrants like Twazzup, OneRiot and TweetMeme have all joined the game of trying to find the best content on Twitter, or finding the most influential users. In the last few days, Topsy, which bills itself as a "new kind of search engine" powered by the social Web, has gotten a good amount of visibility, especially due in part to an aggressive recommendation from Michael Arrington at TechCrunch - who is a big fan.

Topsy is interesting in that rather than finding the best result due to external hyperlinks or having "one right answer", as Google and most other search engines do, Topsy instead relies largely on the number of times a URL is shared (or tweeted) around that specific keyword.

For example, while searching Apple on Google sends you to Apple.com, Searching for Apple on Topsy instead sends you to watch Apple's TV Ads for the "Get a Mac" campaign. You can guess that when the new ads debut, they are frequently sent around Twitter, pushing that link to #1.

Similarly, Topsy is influenced by recency, which explains why a similar search for Microsoft has articles on their Bing search product competing with Google rather than the vanilla Microsoft homepage you would get with Google.

But, as with Google, not all things are equal in the world of microblogging. If you have an account with hundreds of thousands of followers, thanks to a position on the site's Suggested Users List, you will no doubt have much more influence on how many times items are retweeted, and therefore, a much higher impact on Topsy. That means then that accounts like TechCrunch and Mashable, who are in the SUL, are highly featured, and other competitors, like VentureBeat and ReadWriteWeb, do not fare as well.

The impact of a big account can be seen both on individuals and topics.

Stories on TechCrunch.com are #1 on Topsy when searching for individuals like Eric Schmidt, Dave Sifry and Reid Hoffman, each a leader in tech, covered by the network. In parallel, Mashable holds the #1 overall position for individuals including Mark Zuckerberg., while ReadWriteWeb finishes #1 for Paul Buchheit.


Top Topsy Results for Eric Schmidt


Top Topsy Results for Mark Zuckerberg


Top Topsy Results for Reid Hoffman


Top Topsy Results for Dave Sifry
Essentially, Topsy is the delivery of "authority-based search" that Loic Le Meur was asking for at the end of 2008, but done so in a way that doesn't explicitly say so.


Top Topsy Results for Tesla Motors
On topics, you can see TechCrunch holds the top position on Topsy for Tesla Motors, as well as the #1 position for LinkedIn, #2 for Socialmedian and Google News as well as #3 for FriendFeed, with Mashable finishing #4 on that search. In each case the coverage of the company trumps the company's site or official comments.


Top Topsy Results for Apple's iPhone
In turn, Mashable holds the #1 Topsy result for iPhone, and the #3 spot for MySpace.

That's not to say there is anything inherently "wrong" with these results, but they are definitely different, and if Topsy should take off, the influence of larger blog networks and the Suggested User List on Twitter will expand further. Should search results lead you to the one true answer that delivers you a bland corporate page, or should they instead lead you to social news impacted by a large community?

Personal Heresy: What OS You Use Is No Longer Critical

Last September, when Google's Chrome Web browser was first introduced, I told you how I spent the day on Windows, just to use it. While Google is making headway in bringing their Web browser to the Mac platform, or so I've been told, it just hasn't happened yet. In the interim, Apple introduced Safari 4 Beta with many of Chrome's much-awaited features, and Safari has remained my browser of choice, as I tend to find Firefox too slow and too bloated, especially as extensions are added.

Today, I came across an article by Rick Klau, who works at Blogger for Google, saying how he was using Chrome on his Mac, also through VMware, but most importantly to me, as a result of Microsoft's new Windows 7 evaluation program, which lets you gain access to the operating system for free for a year. With my nose in the air, I've watched from my Mac laptop the struggle Microsoft has had with Vista, and how users are begging for Windows 7 to arrive. I've seen Steven Hodson and others talk excitedly about what's planned from Redmond, and largely, I haven't cared. I didn't think it applied to me.

But think of what Rick told us. Any Mac OS X user who has VMware Fusion (or Parallels, I assume), can get access to Windows 7 today, just by downloading the 32-bit version of the .ISO file from Microsoft and getting started. No CDs. No hassles. Just an evaluation key, and letting VMware do the work. The geek in me overruled my Mac bigotry today, so guess what? I'm writing this post in Chrome on Windows 7 in VMware on Mac OS X. It just works.


What? Windows 7 installing on my Mac?

Windows 7? Mac OS X? Does It Matter Any More?

So - back to the focus of the post. For the better part of two decades, I have ranted and raved that Macs are superior, whether it be for the hardware or the OS. The Mac vs. PC commercials on TV are very amusing and help cement the belief I've got a better product. I can largely ignore malware, and know I can get a consistent experience from Mac to Mac for the most part.


Logged Into Windows 7 And Checking the Computer

Sharing My Desktop Between Both Mac and Windows

But I'm starting to think more and more that it really doesn't matter any more. I won't be ranting about the cloud and saying all software is dead, but within an hour, I've got my Web browser set up to all the bookmarks and social services I constantly use. I have iTunes in VMware on Windows 7 seeing all my music from the Mac. I have an FTP client I can use to post to the blog. Practically all I really need the Mac for is the Adobe Photoshop family, Microsoft Office and the comfort of knowing my e-mail is saved locally as well as through MobileMe.


A Typical, Active Web Session, But On Chrome and Windows 7
(Click for a larger image)
I don't feel I need to go feature by feature of Windows 7 and see if it has all the bells and whistles that Mac OS X does. Maybe it does. Maybe it doesn't. But with very few exceptions, I could switch to Windows in this environment, and not lose too much sleep - something that would be made even more possible were I to push all my mail to GMail and take my word processing to Google Docs, for example.

Also in September of 2008, I speculated that the new world of browser choices is all about the hooks, especially from each company's mobile platform. The iPhone loves Safari, as you know. But Safari is also available on Windows, and the iPhone can be synced on iTunes on my Windows 7 partition. Hmm.

The line between what is an Operating System, and what is a Web browser, is getting increasingly blurry. And the traditional benefits of the Mac that always had me red in the face and starving of oxygen when trying to convert non-believers are going away. Maybe that's why I stopped caring about Apple rumors, as I told you last week.

If I do run into somebody willing to listen about what operating system they should choose, I can without hesitation say the Mac, because it's still what I know best, and I have had such a good track record with Apple. But Windows 7, so far, is good enough for most people, provided they can avoid bugs, malware and other irregularities.

So you tell me, am I out of my mind, or finally seeing the light?

Google Reader Extends Statistics On Friends' Sharing Habits

Sharing items I find interesting in Google Reader is a major part of my social activity, as I help promote discovery of quality information to those who choose to subscribe, in a way, acting as a pro bono information filter on behalf of geeks everywhere. With streams from my Google Reader shares flowing into Socialmedian, FriendFeed, Facebook and the shared item tabulators, like ReadBurner and RSSmeme, I recognize the impact a simple mouse-click can do.

Sharing these feeds means I'm not reading my news in isolation. Friends I've connected with can make comments to my items, and should I choose, I can follow others' shared link blogs as well.


My Friends' Sharing Statistics In Google Reader
Today, the Google Reader team introduced a minor update that lets you now see just how frequently you're getting items from friends, and interestingly, you can now, for the first time in my knowledge, see how many other people are subscribed to their feed (and your own). For example, I learned today that 562 people have subscribed to my Google Reader link blog. That's still more than 5,000 behind Robert Scoble, a longtime evangelist of the practice, but only three others who I follow sport more than 100 connections.

And in case I was worried I was sharing too often, with approximately 18 shares a day, one of my connections, our friend Rob Diana, from Regular Geek, is sharing a cool 51.2 items every 24 hours, while two others are closer to me, with more than 10 shares a day.

It's almost tempting to start playing with the math to see what the downstream impact is of the shares.

If Robert Diana shares 51.2 items a day to 72 people, is that about 3,686 total views added?
If Robert Scoble shares .4 items a day to 5,889 people, does that hit 2,352 total views a day?

You get the idea.

Google Reader is trying to become more social and make the RSS reader a destination, rather than a pass-through. And I like their attempts, but it's clear more could be done. I'd like to be able to view just those feeds I subscribe to, and have the option to view friends' shares later, rather than have them combined in the same feed. I'd like to have e-mail alerts available if somebody commented on my shared items feed. I'd still like to know the most popular shared items, and most popular feeds.

But they are making good headway. Which reminds me... Didn't somebody say RSS was dead?

Don't Tempt the Online Mob. They Come Bearing Pitchforks.

There's no need for me to recap Twitter's two-day flub as you've already seen it 40 different places. What's most interesting to me about the entire situation is the rapidity of how the user community turned on the service and its founders in response to what was a relatively minor change that was confusingly and sloppily addressed. The response, which loudly came from all corners, mirrored that of previous blowups, which have also included Facebook and Digg as victims - the first around its terms of service and Beacon, and the second, around its blocking of illegal series of numbers that could unlock DVD region codes. Even Google Reader faced a backlash last year from users who expected a different interpretation of what friends were and who could see what.

See also:

• May 2, 2007: Unpopular Opinion: Digg Revolt Is a Bad Precedent
• December 26, 2007: Google Reader Blinks, and the Mob Wins

Every single case dealt with a Web 2.0 service driven largely by user generated or selected content, where the mob was reacting to changes handed down unilaterally from a seeming all-knowing company, without first communicating potential changes, or accurately foreseeing downstream effects. And in most of the examples (Google Reader being practically the only exception), the service had already chipped into its balance of goodwill, leading to a strained relationship with a vocal minority of users, setting the stage for the much larger backlash that was to come.

Did the services that made mistakes and got roundly slammed deserve the punishment? If you ask the users, the answer is yes. In today's world, the online communities that have been built around these popular products have a sense of entitlement, not just to specific features, but that they will be made a part of the process, spoken with and not just spoken to. And if they feel they have been wronged or lied to, all hell can rain down on the company or the individual bearing the broken message.

To me personally, the change in @replies for Twitter was frustrating and annoying, but what ticked me off was more the way in which it was delivered. As with the company's previous comments about following many users being "disingenuous", this week's move seemed like they were once again telling us of a right way and a wrong way to use their product. That their blog post was backtracked upon and respun as a product issue and then a technical issue made us feel lied to, and the team, despite having what by all means is a very successful product, disappointed us again.

Here's the thing: Before I get slammed (again) for being a FriendFeed apologist and/or Twitter hater... the truth is not so black and white. I think Twitter is great for what it is supposed to do - send short messages and help broadcast information quickly. It is now a utility, like e-mail, and we're all assumed to be there. But I, and many others, continue to get frustrated when we see the system and its people fall short of what is an amazing potential. You can have hundreds of millions of users, but the experience itself is diminishing, and the management seems disconnected, in a way that makes them look like they are in love with the latest celebrities to sign up and less enamored with us rank and file who evangelized their product the last few years, pointing out both the good and the bad as it came.

Similar too are the stories of those previously stabbed by the mob. The Digg fanatics believe strongly in their ability to push favorite items forward, and potentially upset the balance of the new world media. Facebook, once deemed a safe place for friends and family to congregate online, found itself on the wrong side of privacy choices and business. Google Reader wrongly hoped that those you e-mailed in GMail would be fine to share your RSS favorites with. In each case, the users believed in the product, wanted it to succeed, but disagreed strongly with the latest moves, and they would not give up until their voices had been heard and made impact.

Designing new products and services, and adding new features to existing ones, is very difficult to do in public, especially when you are trying to walk the fine line of placating existing users while attracting new ones. Twitter, in a flash point of popularity, is especially vulnerable due to the fact their own product, as also are Digg and Facebook, could be used by users to fight back. Did Twitter or Facebook or Digg lose users permanently due to such heated battles? Probably not for long, but the scars do linger, and the trust factor that might once have been there is gone, or at least damaged enough that the mob will keep their torches at the ready, waiting for the next time they're needed.

The world of product development, on the backs of user content, is changing the way people expect to participate. And when they aren't treated as equals, or they are talked down to, people are taking it very seriously, and there are more platforms for conversation than ever, with more people to reach than ever, so any service who is in this space who expects to make even "small settings updates" should strongly think of their potential impact and be ready in case things start to go wrong - fast.

InFeeds the Latest Service to Calculate "Top Shared Items" Online

For more than two years, we've been talking about services that could democratically tabulate the most popular shared items on the Web, using Google Reader link blogs (like mine) as their data set. In early 2008, there was a practical explosion of such services, started by Feedheads, and rapidly followed on by ReadBurner, RSSMeme, Shared Reader and others. And while it's the earliest of days for a new service called InFeeds, developers continue to see this as a project worth tackling.


The service started gobbling up popular shared item blogs this morning (as you can see on Twitter), bills itself as a "shared items feed aggregator" and asks, "what's interesting in your feeds?"

Like the aforementioned competitors, InFeeds looks like it is going to show you items that have received the most shares from registered link blogs, sorting by 2 or more shares and 5 or more shares, for example.

If you look at its spartan "Upcoming" page, you can see that individual shared items are displayed with the original headline and author, who shared the item, and a number of tags, such as "Facebook", "iPhone" or "Google".


One Item I Shared Via InFeeds, Displaying Tags
With RSSmeme founder Ben Golub working at FriendFeed, and the ReadBurner site currently being down for repairs, there could be an opportunity for somebody like InFeeds to sneak in and be interesting. So while I may advise the ReadBurner team, I think it makes sense to hop over to InFeeds and provide your Google Reader shared links URL to give this developer a little push.

You can submit your URL here: http://infeeds.com/

How Microsoft Views Holes In Today's Search Process

As I mentioned on Wednesday, I attended an update from Microsoft's Powerset team in San Francisco, to gain insight into how the Redmond machine was viewing what's considered to be a mature search market - seeing just what opportunity they believed they had in a space where Google is the king and Microsoft's offerings, whatever they are called these days, usually are viewed in a role similar to court jester, fairly or not. And while the team aimed not to drown us in a well-known ritual called "Death By PowerPoint", they offered us a background presentation to take home on USB keys, chock full of statistics. We were sworn not to distribute the slides, but permitted to use any and all data from within. Maybe it's a style thing.

After looking at the provided materials a few ways, it's clear that the Powerset team at Microsoft is looking at massive amounts of data, citing that search engine users report high levels of satisfaction with their current search provider, but waste an incredible amount of time honing search queries to find the perfect result. Amidst a digital content information explosion rich with links and an ever-growing number of Web sites, Microsoft believes that better tools are needed to help users find their answers more quickly and get on with their solution.

Their statistics, which cited Pew Internet, Comscore and Harris, among others, state:

• 49% of people perform Web searches each day
• Users are searching 23% more frequently per person, year over year from 2008 to 2009
• Satisfaction with search is at approximately 65%

So yes, search is critical, but the data speaks to a somewhat frustrated universe of users, who are spending upwards of 10 minutes on average per Web search, making anywhere from 4 to 6 search queries apiece before coming to a decision. Interestingly, Microsoft's presentation differentiates between standard searches and those that are used simply for navigation (such as finding a Web site domain), as those need only one or two queries per session to complete.

Assuming the data is correct, and Web searchers are taking multiple queries to find an acceptable action, Microsoft found that even after users come to a decision, ostensibly by clicking a search result, almost half the time the user will end up searching for the query again, with 19% performing the exact query, and an additional 30% being a partial repeat of that query, signifying they weren't satisfied with the link they had selected.

The end result, as Microsoft lays out, is that despite users saying they are happy with their search engine experience, about half say they do not expect their queries to be successful. They cited success expectations ranging from 53% to 57% in the categories of Product Purchase, Local Activity, Specific Facts and Finding Information. While more than two thirds of users say search is frequently part of their decision making process, half they time they anticipate being disappointed.

As with any Marketing-driven presentation, Microsoft tries to summarize their to do list with three buckets:

• Opportunity: Better Results
• Opportunity: Organized Experience
• Opportunity: Powerful Decision Tools

Taken in aggregate, the opportunity is as it always has been - help users find their data in a simple way that delivers a successful action, in a cleanly delivered fashion.

Searching through the deck doesn't mention Kumo, or Live Search, or Powerset or MSN, or any of the many names Microsoft has tossed around. It simply says there are issues to be solved, and suggests the opportunity is out there to create something better that helps customers and delivers a higher level of satisfaction. From the discussion on Tuesday, it seemed the Powerset guys believed they had a more relevant approach to delivering better results, and possibly in a better organized way. The struggles, of course, will be in how they can search out new customers who will find a better experience with their product against well-respected competition. Can they better optimize their results to reduce the number of times you execute a query?

I would believe that much of the blame lies not with the search engines, but the links themselves downstream. Until Microsoft, Google, Yahoo! or anybody else can be held accountable for the whole content of the Web, at the end of the day, they are passing you off to a third party, who may or may not have the answer you are looking for. It's possible to continue tweaking the algorithms to and fro, and making the search experience easier, but there will always be room for error, with the exception of fact-based searches (which may explain why Powerset started with Wikipedia as its data set).

Additionally, every search engine is working with a set of users that could be improved. While it's a faux pas to blame the user, there is a very high chance, in my opinion, that users are not really sure what it is they are looking for, and their own search methodologies could be improved. It's likely the Web has reached a stage where "good enough" is "good enough", and multiple queries or keyword tweaking will be the norm for some time.

Microsoft Live Search Employee Says Search Engine Analysis Flawed

On Tuesday evening, I attended a get-together with some of the minds behind Powerset, the $100 million natural language search engine acquisition slowly being integrated into Microsoft's Live Search engine. The goal? To keep the San Francisco startup natives feeling still connected to their roots, and not detached as part of the Redmond software monolith, while also giving interested tech reporters and bloggers an opportunity to see why Microsoft has any chance in the search market against its primary foe, Google. While I'll talk later about some of the statistics they offered, there was a conveyed perception that traditional reviews of search engines are flawed in their simplicity, in their context, and are not in depth enough to gain a clear knowledge of what's complex subject matter.

Discussed in detail on Senior Program Manager Mark Johnson's blog, Deliberate Ambiguity (See: "How *not* to rate a search engine"), the feeling is that reviewers commonly perform three queries before rating an engine "good" or "bad" - their own name, a hot topic of the day, and then something completely random. If the engine being tested doesn't match expectations, then it's off to the woodshed. (See: Cuil, Searchme, and other engines that have not been embraced for such examples)


Is Live Search Feeling Lucky? They Say Try It for a Week.
Instead of a simple Live Search vs. Google three query test, Mark recommended users try out Live Search for a full week, arguing that their own experiences would trump any simple demo. And as we discussed yesterday, one person's experience could be wildly different from another's, people primarily focus on the first search result, ignoring the bulk of the iceberg, and that it can be extremely difficult to infer intent and importance of results.

For example, as we discussed yesterday, assuming the working set of a search engine is Wikipedia, as Powerset's search engine prototype was, the web crawler will incorrectly determine that years associated with entries are of incredible importance, given how often they are referenced. As a result, rather than World War Two events rising to the top in importance, computers are more likely to trust results labeled '1944' or '1942' - so how do you teach computers to think like humans and correctly rate influence and importance? He adds, concluding his post, "this is rocket science."

At the quick meetup, questions around Microsoft's potential to dethrone Google were plentiful. We talked about how the once-mighty Alta Vista had once had a significant lead, and even after Google's debut, it held a corner in image search and language translation, before those too were eroded. Could Microsoft find a position that Google just doesn't do well? Could Microsoft start to be good enough such that if people tried to use Live Search for a full week, that Google would seem 'less good'? I even overheard a comment at the event that said in user groups, those surveyed preferred results that displayed a Google logo, even if the results shown were from Live Search.

The Google brand just means trusted search for many people, and even the Microsoft monolith is finding competition to be incredibly difficult. Google managed to find a market space that didn't need Microsoft, and could compete on its own revenue terms, without being frozen out by a competitor who could offer a parallel offer for free, a la Netscape. Even if Microsoft has built a better mousetrap, it is going to need to find a way to communicate that to users and deliver them a compelling reason to make a switch - and if Mark's words are to be believed, users and press aren't doing the needed research to help communicate their progress.

Google Reader Limits Your RSS Article Spam Potential

As Google Reader is my main jumping off point to gather all the news of the day, it's no secret the RSS reader also plays a major role in how I help distribute the news, be it through hitting share to add items to my link blog, or by e-mailing articles out to others. In October I mentioned how e-mailing RSS pieces can help to evangelize the service, and I've continued to make it something I do, for friends or for colleagues. But of late, I've found more restrictions being added that make it seem people have maliciously mass distributed articles out of Reader, so more safeguards have been added to slow me down.


Captcha me if you can
The first and most noticeable addition is that of a captcha, which requires you to fill it out each time you e-mail an article out of Google Reader. The minor annoyance didn't use to be there until recently, and presents the opportunity to test how well you read words that are slanted and blurred every which way.


Thou shalt not e-mail your entire address book this article
The second addition, which I just ran into today, is a cap to the number of people you can send an article to. While at the office it's no rarity to forward news to a dozen or more people, Google Reader now stops you once you pass ten recipients. This means that I will have to be more selective for whom I choose to send updates, and just maybe those left off will feel left out.

Having said limits in Google Reader won't dramatically change the way I use the service, with the exception of being more picky about my recipient lists, but I have to wonder who was violating protocol so much that this became a necessity. What robots do you think were mass e-mailing articles to all of their cyber buddies?

Do Not Blame Google, Newspapers Have Not Evolved

By Rob Diana of Regular Geek (Twitter/FriendFeed)

I have tried to avoid the newspaper crisis, and the AP's comments for as long as possible. Today, a TechCrunch post got me thinking a little more about what is happening. There have been complaints that Google is killing newspapers and all other sorts of silliness. However, the biggest online driver of news traffic is Yahoo!.

According to comScore, Google News attracted 16.2 million unique visitors in the U.S. in February, compared to 42.3 million for Yahoo News and 46.2 million for the sites operated by New York Times Digital.

This means that the whole "Google as middleman is killing newspapers" idea is misguided and Yahoo may be the true culprit. Of course, this is if you believe that an Internet property is to blame. Google as a search entity does not steal traffic from anyone because it is only indexing the content on the Web so that it is easily found. Obviously, this cannot be the reason that people would blame Google.

If Google is not to blame, and you are not buying the Yahoo News idea, then who is to blame for newpapers demise? The newspapers themselves. A long time ago, television came along, but did not kill newspapers. You had a handful of channels that would show some news and some other programming. Then cable came alive, and we got specialized channels for sports, music, movies and more. So far, newspapers had not seemed to be affected, but they had not changed anything. On the TV side, we got more 24-hour news channels, and they did not kill newspapers either. Is the internet killing CNN or MSNBC? No. If anything, they are stronger because they are leveraging the internet.

So, why are newspapers dying? If you followed the TV analogy, you will see that TV has continuously evolved. Newspapers just got bigger, but did not change much. Many newspapers have Web sites, but they are just the online version of the newspaper. Where is the evolution into something better?

The Internet as a whole has been slowly killing newspapers because they are not taking advantage of what people are doing. We are in a fast-paced fast-food culture now, and newspapers are definitely best when slowly consumed. If newspapers were smart they would join forces to become a major internet player. For most newspapers, much of the content is sourced from wire services like the AP and Reuters. So why don't the newspapers use this to their advantage to become specialists. The Wall Street Journal has been a business and finance specialist for as long as it has existed.

However, I do not think that newspapers want to adapt because change is scary. The only thing you hear is that they are looking for ways to find revenue streams online. That is a band-aid that will only help for a short time. Like many companies that go into bankruptcy, they need to reinvent themselves. The problem is that they think they are fine.

Image courtesy of Jacob Whittaker

Read more by Rob Diana at RegularGeek.com.

Are You Writing Your Headlines for Google or for Twitter?

While RSS still plays a very important role for practically all online publications to get their news out to subscribers, and Google plays a critical role for the stories to get picked up by casual visitors, Twitter is playing a middleman role and growing in the minds of many publishers, who see the microblogging service as a significant traffic driver. Now, instead of using the catchy headlines we once saw in print, or keyword-laden headlines that make Google giddy, we're now seeing headlines truncated to less than 140 characters, or even as low as 125 characters as the standard, assuming a short URL follows.

For me, practically the only driver for the length of a headline is whether it easily fits in one deck for somebody using standard fonts in a browser. I don't tend to think about SEO benefits down the road and don't consider if the headline will "play well" on Twitter or other social networks, but do recognize that a good headline can be "make or break" for those seeing the story downstream, be it through RSS, or on aggregation sites, from FriendFeed to Techmeme or even Digg. (See my post from last year on this topic)

Given that practically every blog is publishing to Twitter in parallel with their RSS feed, the drive to keep headlines short is very real. In my short visit to TechCrunch headquarters on Friday, their tech team said they are very much making sure the headlines play well with Twitter. Their Twitter account now not only shows a headline and a bit.ly URL (for stat tracking) but also the author's Twitter handle, similar to how I've called out posts from other writers on this site with their own IDs.

As Twitter's impact on immediate traffic expands, it should be interesting to see how many blogs change their approach to headlines, and to see if they are in any way reducing longer-term traffic benefits from SEO for instant returns.

Let's Stop Speaking Like Machines and Start Speaking Like People

The path from engineering to marketing is usually not a straight line. Often there can be many stops along the way, as a product goes from idea to a spec to prototype release build, through the quality assurance process, and eventually general availability to the marketplace. As the product develops, so does the way it gets named, branded and described - starting with what's typically a straight forward problem/solution issue from engineering, and morphing into a more refined, even if not always as accurate, pitch from marketing. But in the Valley, often we skip those steps, and it's our users who end up paying the price - by being taught to think and talk like machines.

Are you a big fan of hash tags? Or are you wild about boolean searches? Do you find yourself reverting back to "Run DOS Run" instead of just typing and talking like a human being often online? Despite billions of dollars of investment and a plethora of companies trying to develop natural language (especially in search), we still have a long way to go.


Twitter, the hot tech topic of the month and many others preceding it, largely relies on two specific machine language symbols to connect users. The first is the basic @ sign which signals a "reply". The second, a # mark, or "hashtag", tries to connect people talking about the same event, location or idea. But what we're doing by using these symbols is work the machines should do for us. Instead of posting a hashtag about our location or event, Twitter should pick that up based on our profile data or GPS from the phone, or even group people's topics based on the content contained in the tweet and those immediately preceding it.

Web search engines have similarly expected high levels of machine like language from all their users. For example, a search on Google that shows results that mention "dog" or "cat" or "fish" but don't have the word "bird" in them necessitates a search string of "dog OR cat OR fish -bird". If I wanted to demand it have both dog and cat in it, but not fish or bird, I'd be changing things up a bit, typing: "dog AND cat -bird -fish". We're talking like this because we're trying to make nice with a database who thinks this way.


Even in this morning's FriendFeed beta site do you see the same kind of expectation that pushes users away from being people and further along the path of being cyborgs. While the company has some helpful pull-down menus on its advanced search page, it doesn't let you search by specific services, such as YouTube or LinkedIn (while the old version did). Instead, you're expected to type in "service:youtube" in the search field. To search all my friends' posts from YouTube that contained the word pizza in the title, I'd have to set up the advanced search to look for pizza in the title from my friends, and then add "service:youtube" to the query.


I expect the FriendFeed team can fix that query fairly quick with the addition of a pulldown menu, but that will be knocking down one mole before another pops up somewhere else - and many other services are less responsive, expecting you to talk in a way a machine would. Jeremiah Owyang and Loic Le Meur exchanged tweets about a month ago, calling the Web "primitive". But the Web just turned 20 years old. If this is how far we've come in 20 years, do we have to wait another 20 before we can just type or speak in what we want to know and get the right result?

As FeedBurner Flails and Fails, Feedblitz Fights

A week and a half ago, FeedBlitz announced it would be taking Google head on, offering a much-needed alternative to FeedBurner in the RSS automation space. (See our initial post) At the time, they said they would "rapidly evolve", and they weren't kidding. In the ensuing ten days, amidst what seems to be yet another Web-wide statistics failure on the part of FeedBurner, the company has written how to guides on leaving FeedBurner behind, how to merge multiple feeds into one, how to keep your own domain associated with your feed, and how to migrate away from FeedBurner once and for all.

For the large part, the blogosphere has grown accustomed to FeedBurner flaking every now and again. We've grown weary of long lag times between posts hitting RSS readers after they were written, and in seeing inconsistencies in reader counts, often proudly worn as a badge on users' sites. But what we've also grown accustomed to is FeedBurner's basic nature - it sends your blog out, period.

FeedBlitz is recognizing the world has changed since FeedBurner's debut. They even offer the option to display the most recent updates from social sites, such as FriendFeed and Twitter, along side your feed. At this point, for many, their microblogging is just as full-throttle as their full-length blogging, so that makes sense.

As they have expanded their offerings, FeedBurner and Google seem to not be on speaking terms once again. It happens so often now, nobody blogs about it but not too long ago, such a miss would be ripe for the gnashing of teeth. But said miss has dropped my counts from the 4700 or so range to 1400 and 1800. Who knows why, but the number is pretty random. Even my wife's family-oriented blog dumped from almost 50 subscribers to less than 20. Ouch.

So if you're sick of FeedBurner burning you, I strongly suggest giving FeedBlitz a try. I'm working my way over to switching myself. You can see my FeedBlitzed feed here: http://feeds.feedblitz.com/lg

FeedBlitz Launches FeedBurner Alternative for RSS Automation

Since Google's acquisition of FeedBurner in mid-2007, the complaints have come hard and fast, as FeedBurner's integration saw frequent disconnects between the acquiring company and its new prize, slowness in updating feeds, and a complete lack of innovation, all amidst silence from Mountain View that had many wondering if the service would go the way of DodgeBall and other services into Google's black hole. At the end of 2008, I predicted an alternative would rise up to give bloggers an option to switch. Today, FeedBlitz, which has powered my e-mail distribution for nearly three years, has offered to do just that.

The new RSS management service, announced in a blog post, says it will offer publishers, marketers and bloggers improved branding, integrated search engine optimization, and some interesting additions, including social media marketing and metrics.

If you are already using the company's e-mail marketing services, the RSS addition is free. For all others, you can start using FeedBlitz to run your RSS feeds for as low as $1.49 a month.

Before moving my feed away from FeedBurner, which at times is tempting, I'll have to be sure existing subscribers wouldn't see any hiccups. FeedBlitz says they are eating their own dogfood, routing to the new self-hosted URL through FeedBurner itself. You can see how their "Blitzed" Feed looks here: http://feeds.feedblitz.com/feedblitz

With this long-awaited alternative, it will be interesting to see if the many complaintants are willing to make a move. It's often been said that the most-popular feature of FeedBurner has been the little chiclets that show up to date subscription counts, so FeedBlitz wil have to match this capability. Given they've displayed my e-mailed RSS count since 2006, I think they will be up to the task.

So Google, you've got some competition in town - and FeedBlitz says it's not done, promising it will "rapidly evolve". That's something FeedBurner is definitely not doing.

Google Reader Adds Comments for Social Conversations

Google Reader, the RSS feed engine that has become a major hub in my daily information gathering, pulling in feeds from the hundreds of blogs and Web sites I follow, is taking a step forward in terms of making the service more social, by integrating private conversations between friends. With today's release, every post and every share has an option to add a comment, which will be displayed to your friends who you are connected to.

Google Reader, which started out as a data silo, where you could passively read your news in isolation, has since expanded to include shared link blogs, the addition of notes, and the ability to follow friends and their items within Reader. Items from my shared link blog play a critical role in populating my profile on a variety of social services, including Socialmedian, FriendFeed and Facebook, as well as social news sites including RSSmeme and ReadBurner.

And now, you can make comments and have a conversation with friends, without having to e-mail articles out, and without having your private conversations aired in public on the original blog.


Making a comment on a shared item in Google Reader


The comment, added to a shared item in Google Reader
Last year, we saw a great deal of controversy around publishers like Shyftr, who, at the time, ran a service that displayed comments along with full feeds. In that case, many blog owners felt that Shyftr was potentially making money (through ads) on their content, and hijacking comments. The Google Reader team, who I met with today at their headquarters in Mountain View, is very keen to do the right thing, and is not confusing public, centralized, comments with the private conversations available in today's release. And, so far, there are still no ads.

If you are a Google Reader user, you can see a new item called "Comment View" below "Friends Shared Items". If friends have made comments you haven't seen, the item will be in bold. You don't yet have a parenthetical number showing how many comments are left unread, as you do with total available items. (1000+ anyone?), but you can see if conversations are happening, either on your shared items or those of your friends.

As a Google Reader junkie, I was worried that conversations happening in my shared feeds would bump them back into my "unread" items and make me have to see items more than once. But Google Reader is not doing that. Read items stay read, but are available in the "Comment View".


A Popular Comment Thread in Google Reader


The Expanded Comment Thread in Google Reader
As you make comments within the shared items of Google Reader, those comments are visible to all friends of the original person who shared the item - and you can see comments by other people on those items, even if you are not friends with them yourself, but unlike Notes, they aren't exportable to services like FriendFeed, so they stay internal to the Reader.

You can see which friends are connected to you, as their names will be links to their Google profile, and those who are not friends display only a gray avatar. And today's post by the Reader team clarifies that, at launch, this is English-only, and not yet available in the "All Items" feed. But you can probably expect those to come with time.

The new addition is yet another way that Google Reader is looking to get more social. They've come a long way since my original post two years ago now that asked them to integrate trends, recommendations and more social features. And from today's meeting, it's clear much more is coming to what is now clearly the gold standard for the online RSS experience.

Google's Move to Behavior Ad Targeting Should be Excellent for All

Today's Tech Web is ablaze with discussion around Google's announcement that they will be moving more toward behavioral targeted advertising in its offerings, letting advertisers learn more about the users they are messaging to, and, hopefully, letting consumers see advertisements that are more accurate, more targeted, and more interesting. If done well, advertisers will see higher click-through rates, consumers will be less irritated with off-topic ads, and Google will continue to make even more money.

Thanks to some of my more direct comments on advertising, I might be seen as being anti-ads in general, but that's really not the case. As often as I skip commercials and avoid ad banners, that's as much a function of them being completely nonsensical and having nothing to do with me as it is a function of some holy war against the market.

In June of 2008, I posted a comment using GMail/Google Talk to FriendFeed, saying, “I've seen a lot of stories lately around behavioral targeted advertising, and privacy. But in theory, wouldn't you rather see more relevant ads? Isn't this a good thing?"

It was my position that people were (and are) worried about passing data to a central source, and having Big Brother watch their online activity, but that I felt the concerns were overwrought. I have a tendency first, to trust services, and second, to expect the notion of privacy has changed dramatically in a world where we post all our particulars to LinkedIn and Facebook anyway.

At the time, responses ranged from Susan Beebe's direct, "I HATE online ADS . period. They suck big time," to Mark Krynsky's more diplomatic take, when he said, "I think it's a win for both advertisers and users and since I realize that ads are what allow me to receive great free content and services I welcome them."

Ads aren't going away. While my previous comments centered around what people should expect in terms of revenue from ads, or the ads being completely unqualified, today's move by Google signals a giant shift change in terms of what people should expect in this market. They're not the first company to embrace behavioral targeted advertising, but as the biggest, it should have wide ramifications.

I hope that this move means I will see fewer banner ads for dancing monkeys and silhouettes offering me low mortgages, and more ads for tech gear and sports items. I hope that Google's new direction means fewer false guesses of my interests, based on keywords in the content I'm reading, and more correct guesses, based on sites I visit - and trust me, I'm on the Web practically all day long, so the wrongness adds up. I for one welcome our new behavioral advertising overlords.

Technorati's Revenge? The Site Is Beating Google for Blog Reactions

To laud Technorati is going against the flow, to say the very least. The once-omnipresent blog search engine has practically been reduced to a state of irrelevancy, thanks to inconsistent uptime, odd product launches and withdrawals, nonsensical redesigns, executive turnover and aggressive competition from others - primarily Google Blog Search. In previous posts on Technorati, I've referred to them as "totally toast" and "fighting off irrelevance". But surprisingly, especially in recent months, the moribund site has consistently beaten Google in terms of finding new and accurate links to my blog or mentions of the site, while Google's results have actually gotten less relevant over time, including false positives from blog rolls and the like. No doubt this had much to do with why Rob Diana, in January, said for the most part, that blog search sucks.

Google is set up to find all of the world's information, and it is doing a fantastic job at that, as we all know, and it is the gold standard for search in practically every regard. But it's maybe too good. The company's over-aggressive spiders are just as likely to trigger false positives in terms of knowing what is a blog and what is not, or what is a blog post or what is simply sidebar information. Last August, I highlighted one issue, when MyBlogLog activity was spawning false positives. On other occasions, I've seen updates from aggregation sites, like Socialmedian, do the same. At this point, my bookmarked blog search from Google to find reactions excludes no fewer than four sites, to try and filter down the accurate results.

And as I'm fighting off false positives with Google, Technorati is quietly finding me mentions that I can't get using Google, which relies on keywords instead of links. Not even the advanced blog search page on Google lets me find links to a site the way most bloggers want to find.

Technorati, for instance, found me links from LivingstonBuzz.com, BlackWeb20.com, and from Regular Geek in the last few days, which were pointing my way, but didn't mention my name or site domain - and I'm finding this to be the rule, rather than the exception. While at one point I'd stopped visiting Technorati, I've now returned to the site on a frequent basis to see responses, and participate in the conversation wherever it may be.

Technorati's benefits over Google Blog Search may no doubt be short lived. Maybe Google Blog Search will solve some of their issues soon, and develop new features, while Technorati has been relatively stagnant. And I'm still waiting for somebody to come up with the "inverse Technorati" idea I floated back in October of 2007. I'm not saying Technorati is perfect, or winning me over as a major force to be reckoned with in innovation, but if I want to know who is linking my way and extending the conversation, they're still doing a good job, and beating Google, which is a significant feat.

Boring May Be Profitable

By Rob Diana of Regular Geek (Twitter/FriendFeed)

YAWN. Supposedly, that is what we are looking for in an application. Before you misunderstand me, the idea started with a quote from Fred Wilson's blog, "the great moves are usually greeted by a yawn". I am not commenting on the product in question, Twilio, but the general idea. So, what are the great successes in software and internet businesses? Microsoft, Oracle and Google immediately jump to mind. I am not sure if anyone would have called Microsoft sexy or really interesting like they do with Twitter or FriendFeed. Oracle was never an interesting company, by most standards, because they work in data management, which only data people like myself find interesting. Lastly, Google was mostly greeted with "what do we need search for" questions.

Steven Hodson wonders if the future and Web 3.0 will be very boring:

"There is a hubbub of activity as everyone is rushing around putting all the pieces together... At some point though everything is in place – the building is completed and then everyone sets about to do the day by day business of working in that new building. You know the boring stuff."

Typically, boring means corporate or enterprise systems. Boring means data management. Boring also means stable. However, these things normally translate into large amounts of revenue. Social media and social networking have not really converted mainstream corporations. There are some early adopters using sites like Twitter, but that is not the norm. Social media will take some time to gain adoption because there is very little direct return on investment. Advertising is easy to measure, but using Twitter for customer service has no direct correlation to revenue. So, there needs to be a lot of convincing in order to start using social media in the enterprise.

On the other side of the coin is the semantic web or what many people have been calling Web 3.0. The semantic web will not be what people were originally expecting for quite some time. However, many of the semantic companies are trying to create a bridge to the future. A concept that is being promoted is "linked data" for the web. This is the infrastructure for the semantic web. Once the data is linked, we can query the data. But there is a lot of data management that needs to be completed before we can really take advantage of the semantic nature of the data.

Yeah, all of this sounds boring, but the revenue model is much different. To earn a significant amount of revenue on the internet, you need either a million subscribers paying $5 per month or a ton of traffic in order to generate ad revenue. An enterprise installation of social media software could easily start at $30,000 with yearly maintenance of 25%. Granted, corporate customers can be harder to get and typically require a dedicated sales force, but the revenue can quickly grow.

Yes, it is boring, but it is also profitable.

Read more by Rob Diana at RegularGeek.com.

Likaholix Launches Recommendation Engine Based On Social "Liking"

New services for people to connect to peers and share their interests are cropping up around every Web corner. Some, like Facebook and FriendFeed, have found strong, growing communities, where people find things they care about, and discuss those items. And as FriendFeed has discovered, the simple act of "liking" an item and enabling comments, helped the site differentiate itself from practically every other aggregator out there. This morning, Likaholix, sprung from the minds of some former Googlers, follows suit with a site dedicated to just your likes - whatever they may be, but adds on suggested items, recommendations, and even experts.

(Skip this post and get one of 200 invites: here)
No matter how many new lines of business Google finds itself in these days, its core value has always been search and retrieval of information. That mantra has been seen in sites developed by its former employees, like FriendFeed, with its integrated search, and now, also with Likaholix, who takes things a step further, by not just crawling a database, but auto-competing search terms, as does Google Suggest. And these auto-suggestions come packed with a ton of books, restaurants, and even movies and music - in what may be a vain hope that you won't see the same few dozen self-proclaimed social media experts lauding the latest technology update over and over.


Likaholix's Search Engine Auto-Suggest Feature In Action


Likaholix's Search Engine Results

Likaholix even suggests items that nobody likes, guessing that somebody will, and eventually, they would be selected.


Surely Somebody Finds South Park Funny?

As Likaholix is all about what you like, you're credited for being the first to like any item. On your profile, not only does it show what things you like, and who you like, but it shows how many times you were the first to like an item, and introduce it to the community.


Searching for Twitter Shows It's Not Yet Been Added

And should you be the first to like something, Likaholix helps you fill out your data profile with a description, and even images or videos pulled from Google to help round out your item.


Introducing a New Like to Likaholix



A Friend's Profile on Likaholix
Like with FriendFeed, your stream of likes and comments are found on your profile. You can also see how many different people liked an item, and who they are, and see recommended items based on what you've told the system you like. You can also view how many other users of the service you like, and who likes you.

Find yourself an expert in something? Claim you are with Likaholix - whether you're one of the previously mentioned social media experts, or if you have a love for science fiction, SEO or even art. Claiming expertise puts a star next to your profile, and will display your name with a star beside it anywhere it is mentioned, including on the list of contacts your friends have.


Tudor Bosman - Science Fiction Tastemaker on Likaholix
The core focus of Likaholix is to recommend to you more things you might like, based on things you say you enjoy, and those items your friends do - developing an automatic recommendation engine of sorts. For example, this morning, I was told I probably would like TiVo, because Sanjeev Singh, who I have liked, says he likes TiVo as well. In this case, Likaholix is right. It's not always right of course. I have less of an interest in bebe.com (a fashion Web site) or Downtown Brown beer (considering I don't drink), but I assume that as I like more things, and my friends do as well, this list can get better honed.

And as you like items, you can even share them in the usual places, like Twitter, Facebook and FriendFeed - extending the reach of the site.

Likaholix is opening up today in a private alpha mode, as they say. Existing users, like me, can invite friends to try out the service. The user interface is spartan for now, but the team has no doubt been working on the recommendation engine for starters, and a sharper GUI can come later.

You can find me at: http://likaholix.com/louisgray. Be one of the first 200 to use this code, and you can get in as well: http://burnurl.com/xdB3aH

Web Two Dot Oh DotCom Dot Cloud Colon Slash Slash

This afternoon I had the opportunity to attend a session presented by TechCrunch, hosted by Steve Gillmor, around cloud computing, featuring some of the Valley's thought leaders, from many of the biggest names in all of tech, ranging from Salesforce.com to Rackspace, Google, Yahoo!, Microsoft, Sun, Ning, FriendFeed, Facebook, Amazon.com and a small handful of startups. Each of the participants discussed how their product leveraged the cloud, what it was about this new approach to harvesting data storage and computing that made their products execute the way they do, and how they approached new problems of bandwidth, capacity, licensing, security and scale.

The event, essentially a two parter, with early-stage start-ups presenting for five minutes apiece in front of an expert panel for the first half, and a roundtable of technology elite for the second half, saw a healthy dosage of skepticism mixed in with what was largely a genuine desire for these companies to try and deliver higher-quality services for their users by taking advantage of new protocols.

With everybody saying the word "cloud" to represent customer data or computing being stored independently of local physical disk or blade servers, the word itself grew to be mocked. One 'expert' said cloud was the new "dotcom". Another compared the cloud to rabbits as they kept multiplying, and a third called the cloud "Kool-Aid". With the move of terminology over the last decade from "Dotcom" to "Web 2.0" to "Cloud", you can see why people would be necessarily wary of jumping on the newest movement with two feet.

All names aside, there is as much fact as there was fad in the cloud. The cloud's benefits are clear as data can be stored independent of physical disks, and doesn't require dedicated storage and server administration. Code developers want anytime access to infinite bandwidth and storage, and consumers want instant response times. As the panel debated the genesis of enterprise apps absorbing consumer application features, it was clear that each was facing challenges impossible just a decade ago, and the cloud's availability changed everything.

Paul Buchheit of FriendFeed referred to the Internet as just one big computer, and said that instead of shipping software in a big cardboard box with floppies to introduce version 3.0, you could just ship new code three times a day. Mike Schroepfer of Facebook talked about how his team could handle 1 billion status messages of 100 characters each on a different level of storage than the 1 billion images, each a few megabytes apiece. And Marc Benioff of Salesforce.com won the prize for the best quote of the day, saying, "As an industry, we are always overestimating what we can do in a year and underestimating what we can do in a decade."

Benioff's quote is no doubt true. The next engineering team I meet that hits the initial proposed date with all the requested features is the first one I will meet. But a decade ago, we wouldn't have expected to stream full-length feature films without buffering, or do many of the things we do online, always having been limited by location, bandwidth, memory, storage, or even operating systems. Now, the operating system is even less a part of the discussion. While the panel was held at Microsoft's Silicon Valley office, practically all presentations were done on Apple Macintosh, and featured FireFox, not Internet Explorer. Now, consumers and businesspeople expect to get all their applications and data from anywhere on any device. It was enough that Benioff even left his laptop behind on a trip to the World Economic Forum in Davos, Switzerland, in favor of his BlackBerry Bold.

It is happening. Not too long ago, yet another meme went around the Web on what the Internet looked like in 1996 - a blink of an eye when you think about it. In 1996, I was hosting a personal home page, using WebStar, on my Apple Macintosh Performa 631 CD, with all of 8 megabytes of RAM. Now, my blog is hosted on the cloud. The images themselves are on the cloud. My participation in social networks like Facebook and FriendFeed... is done on the cloud. And I'm taking my iPhone everywhere. I used to despise the term cloud, and used to rail against it with my colleagues at 3Cube back in 1998 to 2000, but it looks like I lost that battle. Good thing all of us as consumers are winning.

Don't Speak the Language? You Can Still Participate.

If you watch your referral logs and search alerts closely enough, there will come times when blog posts, tweets or other social media activity will point your way, but not be in your native language. And while it may be intimidating to try and engage in a tongue where you are not comfortable, translation tools have reached the stage where you can respond, in best effort, in the poster's language of choice, and participate. And that little bit of effort is absolutely recognized.

While we keep hoping for a panacea where every person in every continent can share information in real time, language barriers are still very real. Even after four years of high school Spanish, three childhood years in Mexico and my entire adult life in California, I'm no native speaker of Spanish - and there's no way I have enough time to try and pick up another language or two to participate with other Web users, be they in Europe, South America, the Middle East or elsewhere.

But if I see a blog post that mentions me or something I'm interested in, or if I get an alert from BackType or Google, I do try to respond. A quick analysis from Google's Language Tools, or even online services that go between English and Farsi, can get me a good idea as to what they are saying. If it makes sense, I will usually also leave a short comment, even it's as simple as "thanks for reading, I appreciate it," but in their language, not mine.

For example, earlier today I got an alert via BackType from this post: La fiebre de twitter “incluso amenaza a google”, where a commenter wrote, "Totalmente de acuerdo con Louis Gray: Twitter es un radar estupendo de actualidad."

Loosely translated, the comment reads: "Totally agree with Louis Gray: Twitter is a great radar for now."

Google's Translation tools are good enough that you shouldn't be ignoring posts from other parts of the world. And if you're concerned that your words could be misconstrued thanks to bad translations, try to use short sentences and avoid slang at all costs.

Online translation services have enabled me to have quick conversations in Farsi on FriendFeed, or to browse articles as uniquely titled as Google naikintuvai ir kitos naujienos, which translates as "Google fighters and other news" from Lithuanian.

There is no question the tools are not yet perfect. Go ahead and try any phrase and convert it to another language, and then back, to see if it stays the same. But the combination of BackType Alerts and Google Translator has me participating without boundaries. Give it a shot.

Coincidentally, earlier this morning, Google announced you can now translate up to 41 different languages with their service.

Safari 4's Introduction A Clear Salvo In the New Chrome Wars

In today's Web-centric computing world, there is practically no more important software than that of the Web browser. While an argument could be made that one's e-mail is equally as important, the move to Web-hosted mail services, like GMail and Apple's Mobile Me means that the Web browser itself is where most of today's work gets done. The move from the operating system being the center of our world, and the prism by which we see everything, to that of the Web browser, was central to Netscape's annihilation by Microsoft, and has now practically come true, even as Navigator's time has now come and gone.

Almost 14 years after Netscape as a company went public, a new wave of browser wars is upon us. And while, yes, Internet Explorer, the standard on practically all Windows-based PCs, is still the market share leader, the innovation is not being perceived as coming from Redmond. Instead, it's products like Firefox, Google's Chrome and Apple's Safari which are pushing the envelope and working to enhance our browsing experience. Unfortunately for Microsoft, it's gotten to the point that even if they made a better product with all the possible bells and whistles, nobody outside of Dare Obasanjo would give them credit.

Yesterday, as practically every tech blog on the planet mentioned, Apple introduced a new 4.0 beta version of the Safari browser, including speed enhancements, and most notably, a Top Sites feature that mimics Chrome's most visited sites page. And while other usability enhancements were made, including to the toolbar, expanded browser history and further integration with Google's search bar, it was this addition of "Top Sites" that has everyone thinking about how Apple is taking on Google's Chrome even before the company comes out with its much-awaited official Mac version.


My Top Sites - After Editing Out All Work-Related Sites
And this is exactly the dialog that has long-been needed in the browser space but was lacking when IE finally reached the summit atop Netscape's corpse. Opera and OmniWeb and iCab all had their handful of users, but never gained the kind of mindshare and deployments possible from Firefox, Safari and Chrome. Now, it could be said that Microsoft is being hit from all sides after years of letting Explorer stagnate. (I first called it the Chrome Wars on FriendFeed yesterday)

Being hard wired both as an Apple fanboy and an early adopter, I downloaded Safari 4 beta as soon as I knew it was available. After finally updating the laptop with the latest security updates, we were good to go - and honestly, there will be no turning back. For whatever reason, over the last few weeks, I have had the worst time keeping Safari up and running. Every new tab welcomed a new opportunity to stall and require a force quit. But Safari 4, after a full day's aggressive use, hasn't fallen on its sword even once. And considering I spend practically all my waking hours in front of a browser, that's a good thing.

For me, it's the stability and the speed, and the support for standards, that will make using Safari on a daily basis a success. The Top Sites feature is interesting, a cute way to have 12 pages on hand to click through at all times, but it's not exactly going to save me a ton of time. With RSS, keyboard shortcuts and autocomplete, it's not like I was taking tons of time to enter URLs and go site to site. So yes, we like the new features, but we like it even more that it doesn't crash and will support new Web services that may be using bleeding-edge code.

And while I assume you already know, Safari is more than just a Web browser for Macs. It's also available for Windows, and forms the core browsing experience on the iPhone and iPod Touch. You can get the new Safari 4 beta here: http://www.apple.com/safari/download/.

Which Companies Will Blink First and Lead Us Out of The Depths?

Graphic via Dreamstime.com
One of the scariest things about the type of economic slowdown we are in today is that it breeds yet more slowdown. If you see the headlines, you can read that as companies anticipate lower revenues and diminished profits, or expanded losses, they are turning to layoffs, and in parallel, reducing their own spending, from program and infrastructure costs, to employee costs. Just this week, for example, HP announced 5 percent pay cuts for its massive salaried employee base, across the board, and the Mercury News reports more than 100 public companies in all industries have reported executive pay cuts since the recession began.

While this helps the company in the immediate term, the ripple effects downstream are quantifiable - which, in my opinion, could make the problems worse.

Assuming lower revenues is one thing. Lowering spending costs impacts all the company's vendors, in reducing their own revenues, spreading the pain around. And of course, reducing the number of paid employees, and reducing the pay to those employees who are left, impacts them such that they are less willing to spend.

It's a high-stakes game of chicken, for if companies expect the market to turn around, and want dollars to flow again, they have to contribute to the economy themselves, and all actions we have recently seen in the press point to companies simply trying to survive what for many is the deepest downturn in memory. But there cannot be survival if every company reduces its spend so that every company downstream, and its employees, fails as well.

During the 2001 to 2003 recession, there were a few bright spots of hope and prosperity here in the Valley, from Google, who rocketed to market-share nirvana in the face of strong competition, to Apple, who rebuilt themselves from a PC company to one built around electronic gadgets and digital sales, following the introduction of the iPod in 2001, and later, the iTunes Music Store, in 2003.

Also during the 2001 to 2003 downturn, government leaders told consumers that the patriotic thing to do would be to open up their wallets and shop - to help keep the economy humming - even as spirits were broken. Of course, the resulting debts and the issues that surround people spending above their means were main contributors to the stark realities we see today, from credit crunches to home foreclosures. But this time, consumers have (hopefully) wisened up, and they are likely more reluctant to spend their way out of this deep recession, especially if they are one of the unfortunate millions who are drawing unemployment benefits or see their bi-weekly paystub reduced.

On this blog, many of the companies and services we talk about have very little to do with capital creation and distribution. Some of the products are fun widgets or sites that enable people to connect in new ways, not so much finding new places to spend money or even have revenue themselves. We recognize that - and hold to the line that for the most part, this blog caters toward early adopters, and it is not necessarily our role to gauge every company's business acumen and prospects - best left to others. But surrounding those people are real businesses with real, tangible products and a real-life balance sheet - and many entrepreneurs and fellow bloggers work for these companies that have been impacted - including some of my peers who write on this site.

Silicon Valley is not immune to this financial crisis. Companies big and small have reduced forecasts and results. Companies big and small have reduced headcount, and many more have reduced their operating expenses, without drawing headlines. Down the food chain, many start-ups have found the VC well to be dry, and will either be shutting down or changing their prospects. But as 90 percent of start-ups fail, this shakeout could violently separate the good ideas from the bad - faster than they had ever desired.

So as practically every business has reacted to the downturn and closed the spigot on spending, which ones will be the first to reverse the trend and say, 'Enough!', instead, taking advantage of competitive weaknesses to seize market share, and approach a more-wary consumer base? We can't sit on our hands and expect Google and Apple to be the names that rise to the top again.

Christian Science Monitor Covers Twitter's Secret

Twitter hasn't just captured the imagination of the tech blogosphere. Even as debates rage whether to cover every little third-party service that interacts with the service, or every minor service update, more mainstream media is starting to recognize the service's potential - taking Twitter out of our little echo chamber world, and into the national consciousness. It's gotten so I'm not just getting bombarded by questions about Twitter online, but from friends and family as well. Last week, I was approached by Gregory Lamb, Staff Writer for The Christian Science Monitor, who wanted to talk about whether Twitter had gone mainstream, if it was worth $250 million, and even if it would be supplanted by more advanced tools, such as FriendFeed.

Lamb's article posted this morning, titled, "Twitter’s secret: the law of unintended consequences".

While I've gotten more used to fellow bloggers referencing my posts over the last year or two, getting the attention of such a respected paper as the CS Monitor is humbling. Lamb and I talked for only 10 minutes or so last week, as I walked with Erin Kontecki Vest and Micah Baldwin to our meeting at Lijit headquarters. Luckily, I was able to prove I can both talk and walk at the same time.

Quotes worth noting include the pair below:

"Charging a fee to use Twitter isn’t likely. 'Anytime you have a service that is free, customers are going to expect it to stay free,' Mr. Gray says. Advertising would seem to be a logical next step (Twitter has no ads now), but other social networks have found that users find them intrusive."

Twitter is a “disruptive” technology because it is in “real time,” Gray says. With blogging, “there’s still a lag between when they post and [when] you get it…. If you want to find out something that is happening immediately, the place to go is Twitter and not Google anymore. And that’s revolutionary. And that’s why Google, in my opinion, should be watching this closely.”

So... did I get it wrong? Would you pay for Twitter, and should Google not be all that scared of Twitter's growth as part of the real-time Web?

Whether you agree or disagree with my comments, I am glad to see some of the leaders of Web 2.0 surviving and thriving - poised on the verge of breaking out. And Gregory, thanks for reaching out to me. Appreciate it.

You Don't Need To Know Where This Rant Was Written

By Rob Diana of Regular Geek (Twitter/FriendFeed)

Location-based services are all the rage. Mobile computing allows people to work from anywhere. Now, with GMail's new location based signature labs feature, people will know where you were working. Wow! This is fantastic! Now, anyone I e-mail will know that I am working from home or even at the beach! If you can not read the sarcasm, then let me tell you that I just do not understand why we need this. Thankfully, I am not alone in this feeling.

Svetlana Gladkova of Profy worries because email one of the few places you can still hide from people.

"Of course you certainly don’t have to use this feature and since it is in Labs you should be pretty determined to share your location with anyone you send emails to in order to activate it. But experience shows that the ideas that are born at Google first will eventually turn into wildly popular and used applications that many people will rely on for whatever purposes they may and this will make it much more difficult to hide behind your e-mail address in the future."

Even ReadWriteWeb's coverage questions why people would want to use it.

"Why would you want to do this? Maybe you want to highlight your jetsetting lifestyle. Maybe you want to remind the recipient that you're in a different time zone. Or you might just want to use it as a mnemonic device for searching sent e-mail based on the location from where it was sent."

Google is obviously making a very big move into location-based services. They recently launched Latitude, their location sharing service. Their are other location sharing services as well. Brightkite and Loopt seem to be the most popular or at least the most hyped. The real question is why do people feel that sharing their location is helpful?

I can understand that people may want to know who is currently in their city or who lives in the same general location, but that information can typically be found through most social networks or the social event and travel sites like Upcoming and Dopplr.

So, why do we need to know who is near at every moment? Outside of the coolness factor, what problem do these services solve? I can understand that UPS may want to know where their trucks are, but that can be solved using basic GPS hardware and applications. What benefit do people really get by knowing where people in their network may be in their town? I just do not get it, but maybe I am just being too practical.

Image by onebutan-iphone
Read more by Rob Diana at RegularGeek.com.

Lijit Search Is All About Relevance. Now Go Update Your Widgets!

Yesterday, I had the opportunity to fly out to Boulder, Colorado to meet with Lijit's executive leadership team, at the request of Micah Baldwin, the company's friendly tireless and unique evangelist. A happy Lijit badge wearer for the better part of the year, I initially started using the blog search engine thanks to its drop-dead simple integration into my site and associated search tag cloud (see the right column), but yesterday's discussion helped open my eyes to many things about Lijit that I have been missing, and you no doubt have as well.

Under our noses, Lijit has grown from a cute widget play to harnessing one of the most targeted search engine and content archives on the Web - but has done so in a way that's remarkably different than Google. Now, before you go to lijit.com and try to find a search button, let me explain...

Google's goal in life is to find the one right answer that is true for everyone. Search for iPhone, and you should get the same answer I do at the top of the results, blanketed by potentially relevant ads from the company's partners. Lijit's goal in life is to find the one answer that is most accurate, depending on where you are searching. Search for iPhone on my blog, and you will find the most relevant responses that come from my blog and my content from around the Web, including Flickr, Twitter, Delicious, YouTube and other social sites. Search for iPhone on Steven Hodson's blog (also using Lijit), and you should get a different set of responses based on his activity.

There is no one right answer, and there shouldn't be, because we each look at the Web through a prism that is colored by our own activity. Lijit does this well. Google does not - even if they are working on it. Just think about how you search Google today. You almost certainly are searching with multiple keywords, not just one, because a broad search for "bicycle", "train" or "beagle" is going to be way too muddled. But search for "beagle" on my site, and you will get something personal.

Meanwhile, Lijit has also stepped up its game in terms of a more targeted advertising network, around its publishers and its highly targeted search results. The more relevant the search and the more relevant the data around the searcher and the publisher where the search is taking place, the higher the click-through rates. The company showed us details that illustrated significant click through differences between them and Google - the 800 pound gorilla in the space. Publishers who opt in to the Lijit network can set a floor for what they estimate their cost per click should be, and Lijit will work to get that price - promising no less than 10 cents to the publisher per click on an ad.

The company also turned on revenue sharing for publishers, so if you have been running Lijit search on your blog for some time, you should log into your Lijit account and see if you've racked up any earnings. You could have money owed you haven't collected on!

The New Widget's Three Faces
Speaking of updates you probably didn't know about... I learned yesterday that the widget I have been using for Lijit was out of date. They now offer an "all in one" widget that not only shows a search bar and search terms (and reshare when people find your site from a search engine) but also detail on those recent visitors, including geography. At one point I was running a similar script from Feedjit (not Lijit) to get that data, and Lijit gives it to me in one place. To get yours, go to lijit.com, log in, and click "Search Wijit" at the top. On the left side, you can see a checkbox to make yours an "all-in-one Wijit!". There are even new options like a "Surprise Me!" bar that will take you to a random post on the blog you are visiting.

In the past, I have been fairly vocal in terms of saying that blogging is not about the ads and the revenue (at least for me). I believe that when you cross the line from blogging for the experience and for content discovery and move to pro blogging, it becomes all about the money. But Lijit has made strides toward making ads less intrusive and more relevant to you and the visitor, making them "less evil" and likely more rewarding.

The next big step for the company will be to better explain what they do and what they want to be when they grow up. I've already seen big moves, not just between when I first discovered Lijit, and today, but also in terms of how the company is a real business with a real roadmap and big plans. They're not out to take Google head on, or anything crazy like that, but they are about delivering the best, personalized, search results to the publisher and the viewer.

Like I have championed for Disqus to become the standard for blog comments, I would strongly hope Lijit becomes the standard for blog search. It just works, and the team continues to innovate. Now go update your widgets.

Why Google Latitude is Viral Marketing for Brightkite, Loopt

By Corvida Raven of SheGeeks.net (FriendFeed/Twitter)

"They're more about keeping tabs on your friends; we focus more on community and meeting new people based on the places you go." - Brightkite

There's no doubt that mobile social networks are vying to be the next big thing for consumers as the mobile handset arena heats up. Plenty of services have gotten their feet wet, but haven't really made it outside of the early adopter crowd. So it comes as no surprise that early adopters and techies are wondering if mobiles services such as Loopt and Brightkite should be worried about Google's latest product: Google Latitude.

In one sentence, Latitude is Google's location awareness application. It's geared to take over a niche that's been dominated by other aforementioned services for quite sometime now. The million dollar bubble buster is whether the competition should be threatened. Short answer: no.

We recommend reading ReadWriteWeb's take on Latitude.

Keeping The Community: Different Strokes For Different Folks

In The Community is What Makes Social Networks Different), I said, "The community is the key to separating social networks."

This is why I'd still choose Brightkite over Latitude. For me, it's not about showing where I am to all of my friends and contacts. Quite frankly, the ones that can meet up with me are probably already there or on the way. How do I know? I checked my text messages, posted where I was going as my Facebook status, and made a few phone calls to those who could meet up. Neither I nor my friends need Latitude or Google to do this for us. Latitude might be a backwards way of being lazy if you ask me.

Brightkite introduces me to new people to hang out with. This may not be for everyone, but it's a great way for people to network right in their community. The amount of information available for specific check-in spots is amazing! I can see who's been there, how many times they've been there, check out their profile and see if we have similar interests. Hey, they might even be friends with me on Twitter! For this sole reason alone, Brightkite and other similar services have nothing to fear for now. In fact, they might want to thank Google.

Google Latitude Is Viral Marketing For The Location-Awareness Arena

Google is a worldwide brand. It's highly respected among people who would actually use Latitude. The entire situation puts way more light on mobile social networks and location awareness than the smaller players could ever do at this point. Google pushes this concept to mainstream internet users, just as Facebook has done with RSS via the News Feed. The usage of each service will be entirely different, but the concept is still the same at the core: connect wherever you are!

This could be looked at as viral marketing for location-awareness services. Google may or may not get the bigger market share, but there's no doubt that quite a few people may fill unfilled with Google Latitude and leave in search of more features or a different way of interacting with the same concept. Google could add these features in the future, but remains to be seen at this point. There's a lot of things that Google keeps putting on the backburner. In the long run Latitude could be one of them, making room for others to dominate the space.

Read more by Corvida Raven at SheGeeks.net.

Admiring Companies That Don't Blink

It's tempting to run with the mantra that every company must be transparent. With so many ways companies can communicate to us in real-time, we practically expect every single one to respond to our blog posts, our tweets, and our product demands. We find ourselves publicly lauding those developers who show up in our blog comments and promise change. We celebrate those companies whose founders we know on a first-name basis, and whose Twitter handle we have memorized. But there's also a part of us that finds the silence from companies in the tech space who choose not to be as transparent alluring, as it both adds to the mystery in terms of what they have planned, and gives a sense of confidence on their end that they don't have to change their product to match my every whim.

Apple is one of the best examples of a company whose vast wall of silence and secrecy spawns a vast network of rumor-seekers and speculation. Once limited to the dark recesses of the Web, guessing the Cupertino company's next move has practically become an industry tradition. You won't find an official Apple Twitter account. You won't find an official Apple blog either (though the Hot News page is pretty close). And you most definitely won't find an Apple representative in the comments of users' blogs, saying what features they will or won't add to the next release.

You could say the same, on various levels for many companies. What's going on at Google? Despite their many blogs and the ever-present Matt Cutts, it's not all that transparent. Most Google employees don't blog about their at-work exploits, and product development isn't usually that give and take. Microsoft? A different animal altogether. You could argue Microsoft never really understood the Web, and is a full generation behind the true Valley, so maybe they'll get it in the next five years, but they too represent a company that doesn't exactly kowtow to its users.

There are some smaller companies in the Valley that elicit the same kind of respect, because it looks like they are more willing to focus on improving their product than they are shouting down every naysayer, or responding to critics - as tempting as it may be, no doubt. Some of that can come from the founders' previous experiences, if they have grown up in companies where the focus was more on quarterly earnings and shipping product iterations than it was on asking their customer base for product roadmap ideas.

You can see different approaches in terms of how the strong companies respond to criticism, warranted or otherwise. The bad ones will try and shout you down, posting multiple negative comments in response, and might even post on their own blog saying how you are wrong. The good ones might instead say thanks for the advice, or quietly see your input and tuck the advice away for a rainy day.

Some people think I talk too much about Twitter and FriendFeed here, which is fine, but the reason they get so much attention is because we so clearly see their potential, and we use both services a lot. Of course, with high potential comes high expectations, and I have a tendency to want to push them both further faster, whether that makes good business sense or not. You might remember how at the beginning of this month I posted a long item practically begging FriendFeed to work harder at attracting new users. I stated my concerns that too many people were finding the system hard to use. The team could have done a few things - including saying I don't know what I'm talking about, or the reverse, saying I was right and starting to do all I said right away. Instead, Paul Buchheit explained the team's long-term view. His measured, quiet response was respectful and insightful, but didn't blink. My comments and those of others didn't phase him. He and the team quietly kept working. Twitter, in light of recent criticism as to how they've interacted with the developer community, has similar gone back to work and focused on their business. And I respect that. While I'd love to wave a magic wand to push these companies around, or see how closely their plans match my ideas, their focus is to be admired.

Companies like Apple and Google, for the most part, are "above the fray", and don't seemingly need to kowtow to their users in the way that struggling startups or smaller businesses do. So long as both companies, and Microsoft for that matter, continue to push out high-quality products, and grow their business revenues and profits, playing tit for tat on the blogs and Twitter isn't necessary. And they are a special case, in that their mere silence on a topic can stir even more discussion than a clear answer could. If some of the stronger Web 2.0 companies can cross the chasm to that level, thanks to their unceasing focus, then they have made the right choice. I may pound the table for answers, but secretly like it when they don't say a word.

The Time is Right to Kill Google (If They Don’t Kill Themselves First)

Guest Post By Matt Dickman of Techno//Marketer (FriendFeed/Twitter)


In your opinion, what is Google’s differentiator as a company? Can you remember when you switched from Yahoo! to the new, fresh upstart Google? For me, it was seamless. One day I woke up and was just using it. I do, however, remember why I started using it. Google put users at the center of their business. They added value to the search experience by cleaning up the interface and presenting information in a clean, concise manner. They learned early that search was a replacement for the directory-based engine that Yahoo (still) hangs on to, not a supplement.

For the past two years I have written a blog post about the ways that Google attaches itself to my life on a daily basis (here is last year’s version). I’ve welcomed this life-integration with the company because I felt they were adding value. They weren’t doing any evil.

Lately, however I’ve felt a disturbance in the force. I still use all of the same Google products that I mentioned in the post, but something had changed. The company that innovated search by focusing on the user has lost its focus on the user. Here are two examples that you may, or may not, have noticed and I welcome your feedback.

First, Friend Connect. *sigh* This really was my tipping point with Google. (You’ll notice there are common threads between this example and the next one.) Back in mid-December I came across a blog post on this new Google platform extension. On the surface, I liked the idea. Everyone with a Google profile (most of us) could join the site and engage with each other through what Google calls “social gadgets”. My plan was to add ratings at the end of each post, however I ran (and continue to run) into a problem.

The initial set up was cake. I added the community widget to the side of my blog and waited for people to join.

My initial experience with that module was poor. The invite function wouldn’t let me add new users. Actually, I just checked and it still won’t. Worse yet when I tried to invite my friends and the page gave me the error, something weird happened. All of my Gmail chat contacts disappeared. My Google reader contacts as well. Not cool. I’ve been rebuilding this over time, but some people I have been permanently severed from. To add fuel to the fire, when I try to add the social widget to the post, I get the image below where the widget should be. I have everything set up right, it just doesn’t work.

You would think that, upon launching a new platform extension, Google would be all over the support site. Not the case. From when I submitted my post to the next Google rep to answer any questions was about three weeks (and they didn’t answer my question).

Scenario #2, FeedBurner. I think the entire blogosphere has a love/hate relationship with this service. From the time Google acquired the Chicago company until now it has been a rollercoaster. FeedBurner started out with a narrow focus and they executed well. Google acquired them to extend their advertising/analytics offering. However, subscriber stats would often fluctuate wildly, dropping to zero on some days, bouncing back if you were lucky. Google always claimed that they were “working on it”, but I didn’t believe it until a while back when I saw that they were transitioning to the Google platform.

In theory, this is a good thing. More scale, more stability, more happy people. Wrong. The transition was not explained well and I saw a wave of panic slowly crushing the blogosphere. A couple of us took the plunge and made the move (I even recorded a video to help people understand the process). In the process, my subscribers dropped by half. No explanation. Hundreds of posts to the support forum and no replies from Google. My stats did bounce back, but the service’s reputation is shaky now. People use this as a key metric, companies track it and people get paid based on it. Sadly there is no alternative (yet).

Google has lost sight of the user. They have neglected us for too long, concentrating instead on advertising. I get that it is their lifeblood, but what good is an ad that nobody sees because you alienate your community. I think that a company that attacks with the right mission and focus on users could make a dent in Google’s armor. Killer customer service powered by social platforms could allow a new set of players to emerge.

I would love to get your take on this. Have you seen the same trend? What would you do if you were Google to stand up and put your foot down?

Read more by Matt Dickman at Techno//Marketer.

Twitter Is Worth A Lot More Than $250 Million

See Also: There's No Way Twitter Is Worth $250 Million Today

Michael Arrington of TechCrunch led the weekend news cycle Saturday evening after revealing Twitter is in the middle of a funding round that could see the still pre-revenue company valued a cool quarter-billion dollars. Not only do I believe the company will end up getting the money they are looking for, but whatever investors choose to pony up could eventually be seen as having gotten a bargain - because Twitter, with the increased investment, looks prepared to 'double down' and become a must-use utility in our increasingly realtime, increasingly connected, digital world.

Despite the company's many failings, be it with uptime, developer relations, or seemingly blaming its most active users for aggressive activity, Twitter has, over the space of 24 months, cemented itself in a position where it is a critical part of the way we share information, communicate with others, and in times of news and change, can learn from the firehose of tweets from all corners of the world.

Twitter's rise to prominence has been largely in part due to its simplicity. It does two things - let you send short updates to followers, and let you see updates from those you follow. The addition of many third party services, including the since-acquired search capabilities, and scads of desktop or Web tools, have only served to let people consume and distribute the data as they wish, as Tweets can be issued automatically from mobile phones broadcasting location info, sent from blogs using RSS, or from a host of updating services, including Ping.fm and FriendFeed.

Twitter, amid pressure from users and developers to add the ability to display photos and video, to extend the number of characters to beyond 140, to add threaded comments, and to find a business model - any business model - has simply continued doing what it does, even as competition has faltered. Pownce shut down altogether. Jaiku disappeared into the Google black hole. And FriendFeed dances to its own drummer, acting as a great complement for Twitter even as people occasionally say it could knock Twitter off its pedestal. Facebook's status updates are probably the closest thing to being a head to head fighter to Twitter out there today, and many simply pull their updates from Twitter to the social network, as I do.

Twitter will find a business model. It will very likely include some form of advertising, even in a tough economy for ads. It may also charge for premium options to users, and might find a way to break into the enterprise, eliminating the need for Yammer and other copies. And investing in Twitter today means you're buying into a company that already is #1, by a long shot, in its self-built market, before it has truly hit the mainstream, and among the Web 2.0 set, Twitter is the closest to do so - being featured frequently on CNN and used by prominent figures, including the new president's team as part of his social Web strategy.

And don't be fooled into thinking Twitter is just for consumers. Savvy business users are recognizing that Twitter is a vital audience to be communicated to and to listen to, for product mentions, feedback and competitive updates. Twitter is part of the noise, and you can either embrace it, or ignore it, to your own peril.

How can Twitter be worth 1/4 billion today without any revenue? Take a look at the market capitalizations of Web companies today, even after the stock market blowout. Yahoo! is worth nearly $16 billion. Google is worth more than $100 billion. And in traditional media, even the very damaged New York Times is worth more than $800 million at its current price. As I have mentioned many times on this blog, I find Twitter's search capability to be even more important than that of Google for breaking news. Given the company's incredible momentum, and inability to get knocked off its pedestal, we would be foolish to think Twitter can't continue to grow and increase its user base and offerings, and be worth more than $1 billion in very short order.

If I had cash sitting around to put into Twitter and they came knocking on my door, I would ask plenty of questions, but at the end of the day, I would be investing. This will be a deal to watch for sure.

The Danger of Changing The Baseline

By Rob Diana of Regular Geek (Twitter/FriendFeed)


There has been a lot of discussion regarding the recent announcement about Twitter's API limiting. The SocialToo blog has a very good overview of the situation. Granted I am not a fan of the limitations, but that is not the reason for this post. Changing the limits is the real problem.

The baseline for any application is when it is released. Any updates or new features added to an application reset the baseline to a higher level. The user and developer community are your best friends during this cycle. It can be argued that Twitter would not be nearly as popular if there was no API or third party applications for it. However, if you decide to change something in an application, and the net effect is a decrease in functionality, it feels like you have taken something away. For example, Jesse Stay, the founder of SocialToo, realizes that these limits now change the way applications can use the API:

Many of the services you have come to love for Twitter, including those of our competitors, and many other Twitter-based services are in jeopardy. This is scary news as an entrepreneur and Twitter developer. Twitter has basically just limited how big any Twitter-based business can grow.

Changing The Baseline

The real problem is that these limits appeared long after the API was released. Twitter has consistently removed functionality during peak traffic periods as well. Things like deleting direct messages or viewing older messages often gets disabled. This does not provide a good user experience.

Twitter is not the only one doing this either. Google has also recently done this for their Google Apps product.

When Google Apps first launched up to 200 user accounts could be created for each business under the free version. But that limit was quietly reduced to just 100 user accounts. And then when the reseller program was announced earlier this month, the limit was cut in half again, to just 50 accounts.

Obviously, this is bad for the users and good for Google. However, lowering this limit is devaluing the service that Google is supplying. Sometimes a company will have a promotion when first launched where the account limit is temporarily raised, but it is also known that it is temporary. In Google's case, the Apps offering has been around as long as Twitter has. So, it is not the case of a quick change, it has been changing over the course of years.

The Danger

The real danger appears after the changes take effect. If the changes or limits are drastic enough, the popularity of the application could decrease rapidly. In some instances, your users could rebel or even start building an alternative product. The idea is that the application must always move forward. In some cases, moving forward may mean a small step back, like a little used feature that is poorly implemented gets removed until a rebuild of the feature is ready.

For startups, losing popularity or even a small decrease in users or hype could mean the end of the line. In the case of Google Apps, lowering the number of free users may actually drive small companies away from them. Many small companies may be using Google Apps because it is free, and they can grow with the service. Now, with a limit of 50 free users, companies need to make decisions on Google Apps or other online application suites shortly after hiring employees.

In reality, you want to push change for the better. You want to keep your customers as happy as possible. Enforcing new limits long after releasing features can just alienate your users. Some level of trust will be lost because it feels like they were tricked by your earlier kindness.

Read more by Rob Diana at RegularGeek.com.

Feedly Mini Adds Buzz to Browsing, Goes Beyond Google Reader

By Phil Glockner of Scribkin (FriendFeed/Twitter)

Feedly has announced a new feature today, the latest in a series of mostly behind-the-scenes refinements and improvements to Google Reader companion service which launched back in June. The new feature is intriguing, as it can appear on any web page that has a corresponding URL to one found in your Google Reader list.

It's called Feedly Mini. And while it's small, it's a big deal.

Technically, a feature similar to this was tested out before, in the form of a dark sidebar (mentioned here). But this new iteration is lighter, faster, and in my opinion, much cooler.

Here you can see the new mini bar in action, on a recent post here on this blog. The default configuration is for the mini bar to only appear on URLs that are also in your Google Reader blog and 'hot topics' on FriendFeed and and Digg, but you will be able to use the Feedly preferences settings to change the scope later.

As you can see, the Feedly Mini bar has three main areas:

1. A status area that shows how many times the article has been shared on Google Reader, shares on FriendFeed, and number of Diggs. And yes, that's conversations on FriendFeed, not comments. I checked.
2. An area to add a note, just like you can when sharing an article in Google Reader.
3. Action links to perform on the current article. You can share, save for later (or star), or hide the post in Feedly.

This feature reminds me a lot of the much more rudimentary feature in Google Reader where you could use a bookmarklet to navigate to the next article in your subscription list. However, Feedly Mini throws in some great buzz numbers and the ability to share with a comment.

In fact, you could probably use these two technologies together! In theory, if you use the next bookmarklet, Feedly Mini will pop up on each article, allowing additional options. Nice! You can find the next bookmarklet in the goodies tab of Google Reader's settings area.

If you're not already checking out Feedly, and you're a Firefox user, you owe it to yourself to see what Edwin and team are doing in the world of feeds and content discovery. Check out Feedly at http://www.feedly.com.

Read more by Phil Glockner at Scribkin.com.

What Do You Do When Google Says You're a Zero?

Google's impact on a Web site owner is tremendous. The ubiquitous search engine can deliver anywhere from 30 to 70 percent of a Web site or blog's traffic, and in some cases, has been shown to provide upwards of 90% of all traffic from search engines. Given this, it's no wonder the industry of trying to be at the top of Google's results through search engine optimization is big business - and even though Google's efforts are fairly transparent, they have to be mysterious enough so they can't be directly gamed, and consequences are direct and dramatic. But sometimes, the decisions seem odd enough that it can't be anything but a mistake.


Google Drives Significant Traffic to Most Sites
You have no doubt seen the posts, the articles, the tweets, the e-mails, and all matter of comment spam around increasing your rank on search engines, and "getting to the top". You might also see people eagerly await tweaks to Google's PageRank, an algorithm that gives weight to a site based on its relationship on the Web to other linked sites, and their own perceived rank. Theoretically, it is assumed that the higher your PageRank is, the more likely you are to be higher in search results (based on a 0 to 10 scale). As one's rank is pushed upwards, you can expect to see more traffic on Google, and if you're demoted, you can expect it to similarly drop.

But what if you find your site dropped down to zero?

No doubt the feeling can be one of disbelief and powerlessness. I was surprised this morning to learn that the excellent blog "The Future Buzz" had seen its PageRank knocked down to zero, and while I can't say I watch PageRank that closely, or knew what it was before, I don't think that' move makes any sense. Adam Singer, the author of the blog, and a great electronic musician, by the way, has been running the site since November of 2007, and has grown his RSS subscriber base beyond 500, myself included.


The Future Buzz's Page Rank Evaporated...
So what can he do? I think our typical response is to cry out to Matt Cutts and hope that he can swoop in like the white knight to save the day. But as you can guess, Google is very big, Matt is very busy, and that sort of thing won't scale.

I find the situation similar to the issue we discussed last year, when Dan Morrill of TechWag found his site blacklisted by Google, thanks to what was believed to be a rogue script. One person's power in the face of the Google monolith can seem futile. No doubt Adam is going through the proper channels to learn what he did wrong, or why the site's PageRank changed, but for now it's a mystery. I've been lucky so far that Google and I get along okay. I'll just try not to tick off the pigeons who run the whole thing.

The StatBot Crunches My Google Reader Link Blog

Following last week's discussion around 10 ways you can maximize your Google Reader Link Blog, Yuvi from The Statbot went to work and pointed his super-geeky analytical skills at my own link blog, which I've been filling with shares for the better part of two years. Given I can only look at my Google Reader trends over the last 30 days, his data has brought a lot of insight.

You can see the full leaderboard for the last 10,000 shares embedded here via Zoho:



Excluding the fact I often share my own items (not a big surprise), an interesting mix of sources emerges. Yes, you see TechCrunch, Inquisitr, ReadWriteWeb and other A-List blogs leading the top 10, largely due to their prolific publishing schedules, and ability to attract tips from developers early in the process and time to chase down rumors. But below the top 10, there is a heavy mix of personal blogs, from Hutch Carpenter, to Jesse Stay, Chris Brogan, Rob Diana, David Risley and Mike Fruchter, who all place in the top 25.

In the 25-50 tier, you see John Furrier, Mona Nomura, Kara Swisher, Kyle Lacy, and Sarah Perez, mixed in with company blogs like those from Socialmedian.

In all, 379 different sources are represented in the last 5,000 shares, and 577 in the last 10,000... which shows a fairly diverse data set.

What I like about this data is that it is personal and it is natural - something that organically has developed over time based on my own interests - and is not intentionally manipulated. Yuvi also ran the data on Robert Scoble's leaderboard this week, which you should check out.

If you're not reading the Google Reader linkblog, you can find it here.

10 Ways to Maximize Your Google Reader Link Blog

I've been sharing articles I've read in Google Reader for the better part of two years. I don't know exactly when I started, but I'm fairly sure I'm nowhere near finished. And while I admittedly started sharing to a link blog without having a clear goal in mind, I'm finding that this massive shared items repository is becoming an incredibly versatile information hub that benefits me, the authors of articles I've shared, and the consumers, be they friends in Google Reader, or in many other locations.

I believe that while Google Reader has grown in visibility, arguably becoming the most popular RSS reader on the Web, the utility of shared link blogs is less known. Here are ten ways you can maximize your Google Reader link blog - most of which I'm doing, and probably didn't anticipate when I first started sharing items into the ether.

1. Act as a trusted information filter.

Regardless of how fast a reader you are, there is no possible way you can read every single news source and blog on the Web. Neither can anybody you know. And regardless of how closely your feed match percentage is on Toluu, there are feeds you read that your friends don't. By sharing the best items of what you read every day from Google Reader, you are hand-selecting the best of the Web and "endorsing" those items to your link blog subscribers.

Do so with some regularity, and you might be surprised as to how people come to rely on your manual intervention and news discovery. I first became cognizant of this in February when "SeekGround" reported "I discovered that I had shared more of louisgray's shared items than anyone else's in the last 30 days". In May, Duff's Device similarly wrote: "I saw another article that I received from Louis Gray'sGoogle Reader Shared Items again. Thanks for keeping on top of the world for me Louis. :-)"

As of tonight, ReadBurner reports I have nearly 8,500 articles shared on my Google Reader link blog. While there are others who have shared more total items, I know that I have shared those items I believe are most interesting to me, and others I believe are following along.

2. Share your items with Google Friends.

Though Google hasn't nailed the "what is a friend" issue, you can add friends through GMail and Google Talk. If they are also Google Reader users, and share items, you can opt in to seeing their Google Reader shares, and they can see yours. If they subscribe to your shared items, your shares are mixed in with all the other feeds on their list. Of course, if you don't want to see their lists, click "Hide" next to their name, or "Show" to bring them back.



3. Embed your Google Reader link blog to your own blog or Web site.

When I first started sharing to my link blog, I had this odd feeling I was sharing posts and nobody knew about it. After all, the link blog URL isn't the most intuitive on the planet. But you can embed a widget on your blog to display a subset of your recently shared items, and visitors to your blog can click out to items you've shared.

4. Add your Google Reader link blog to your Google profile

Your Google profile is a fairly blank slate, for you to add or delete as you please. While it's very common for people to add links to their Twitter page, their blog or their LinkedIn profile, I'd suggest it's just as important to add your link blog to the page. Mine is here.

5. Share items to Facebook, FriendFeed or Socialmedian.

2008 was the year of personal news aggregators, which took updates on your services from around the Web and put them all in one place. While this trends was best exemplified by FriendFeed, Facebook also offers the option to feature your Google Reader shared items, and Socialmedian will pull them in as news, going so far as to check the shares by topic to place them in the right categories.

You can see my Google Reader shares on FriendFeed here. And to avoid duplication of items, if I share items from louisgray.com, I manually delete them from FriendFeed. Takes seconds, and reduces the noise. (My Socialmedian page is here...)

6. Add your share count to ReadBurner, RSSmeme or Feedheads.

Feedheads, the pioneer in tabulating popular Google Reader share counts, was joined by ReadBurner and later RSSmeme, in early 2008. As some people are turning to ReadBurner and RSSmeme as a democratically sorted Digg or Techmeme, sharing items you like will add your vote to the list.

Be sure to add your feed to ReadBurner here.

7. Replace your bookmarks with Google Reader shared items.

At the end of the year, I said that RSS Has Practically Eliminated My Need for Browser Bookmarks. As I thought about it more, it's my Google Reader Link blog that is essentially my rolling bookmark list, highlighting those items which are the best, and which I will want to return to. While Delicious is also a good Web-based bookmarking system, the link blog is a good way to find recent items of interest.

8. Expand the visibility of lesser-known sources.

Sometimes, I get in a routine of reading my RSS feeds and then sharing, without thinking about how the shares are effecting the downstream author. But I've gotten e-mails saying the shares have generated attention beyond what I expected. Last month, one blogger wrote, "When you pop an article on (the linkblog), I'll get 60-70 hits and get pumped to the first page, that is pretty averge for the support you give me." Earlier this week I got a similar e-mail from a second author, who wrote an e-mail titled "Thanks yet again", adding "Your Google Reader share really lit up that discussion."

In a tech blogging world where there are so many different sources of news, and so many people writing about the exact same thing, you can make a difference by choosing lesser-known sources of news, and highlighting the best content, not just the loudest. I've tried to share items from those who have done original reporting or are thinking differently than the echo chamber, and it in turn can deliver greater visibility.

9. Use your linkblog as your "to comment" list.

As part of my online new year's resolution, I said I would be making more time to comment on other blogs through the year. But as you know, my full-time job doesn't work all too well with browsing the Web and making comments throughout the day. Instead, I've found I'll go back to my own Google Reader linkblog, and open the items in a new tab, and go through to add comments one by one, left to right, so I've given the authors feedback and participated.

10. Create your own leaderboard of news sources.

Google Reader tracks statistics on what your most-shared news sources are over the last 30 days, which can report on who you've found most interesting in the last month. Given each person's individual tastes, the results can be very different than more public leaderboards which tend to feature those who are most popular and have a deeper subscription base. While my own link blog does tend to feature popular sites like TechCrunch, Scobleizer and ReadWriteWeb, I can see that I've also shared a high number from lesser-known sites, including TechWag, Regular Geek, The Future Buzz, Andy DeSoto and Chuqui 3.0. And if you're stat-oriented like I am, you can check in and see how this changes over time. (See my blog leaderboard from last July)

So... are you sharing your Google Reader items? I am. You can find mine here. For the betterment of the community, it'd be great to see your shared item links in the comments.

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DISCLOSURE: I am an advisor to ReadBurner.

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Does Your Ethical Stance on Rumors Change in a Down Economy?

By Cyndy Aleo-Carreira of Shakespeare I Ain't (E-mail / Twitter)

Tech blogging is just as competitive, if not more competitive, than mainstream news. Nearly every blogger salivates over the tiniest little rumor that could turn into the scoop that lands you the top spot on Techmeme or the front page of Slashdot or Digg. It's practically become acceptable to run with the unconfirmed rumor in order to make it out of the gate first.

Should that codicil to a blogger's code of ethics be removed in a down economy?

Two notable stories have "broken" so far this year that lack confirmation. The first, making its appearance on Gizmodo this past Monday, had Steve Jobs passing on the Macworld keynote because he's allegedly on his deathbed. The second, also breaking on Monday, had SD Times claiming Google would put Juniper out of business by coming out with a hush-hush router to end all routers.

Apple still had a new 17" MacBook Pro and some sexy software upgrades, but Juniper didn't fare so well, dropping steadily throughout the week with a huge dip this morning as the story about the stock falling and the alleged Google router hit the mainstream press.

Are either of these stories true? Looking at past history and the companies involved, I think it's pretty safe to say that Steve Jobs is sick. That's been apparent since the rumors of his imminent demise started swirling after his appearance last year. However, Steve Jobs is not stupid. I don't think he would let things get to the point where he's on his death bed before taking some steps to turn over control of the company, and speculating that he's got one foot on a banana peel over a grave is gossip, not news.

As for Google and Juniper, it's no big secret that Google wants things Google's way. Is Google going to go into the hardware business and compete against companies like Cisco? Never. It's simply not going to happen. If they weren't willing to do it for a consumer device like the rumored Gphone we were all salivating over the idea of years back, they certainly aren't going to do it on a scale like routers, where failure would be catastrophic. But they have Android, and they've shown a desire to apply their software acumen to existing hardware issues. Is it conceivable they are planning to (or already are) working with a hardware company, much as they did with HTC on Android? I might bet a few pretzel sticks on that.

Based on the evidence, however, Google isn't going to topple Juniper, and we aren't going to see Cupertino shrouded in black crepe any time in the near future. And in a climate where tech jobs are on the chopping block and companies are scampering to drive their stock back up to appease shareholders, going for the big dramatic story rather that looking at the facts is going to end up with all of us out of work. If the tech companies go under, so do the jobs writing about them.

Read more by Cyndy Aleo-Carreira at Shakespeare I Ain't.

Blog Search May Suck, But What Do We Really Want?

By Rob Diana of Regular Geek (Twitter/FriendFeed)

In the past few weeks, the 'blog search engines are bad' complaint has resurfaced. This seems to reappear every few months, and for good reason. Blog search is not really changing. I complained a few months ago that blog search was broken and a month later reiterated my feelings when Technorati went down and nobody cared.

This time, Steve Rubel complains that blog search is in a pitiful state. His lament seems to be that the blog search engines are not returning real links to his blog posts. I could be wrong in my summary, but this is the real point of trackbacks, which most blog platforms still support, I thought. I am not saying that I disagree with Steve, I do believe that blog search is in terrible shape. Mark Evans questions whether blog search is just too hard a problem:

Maybe the blogosphere is simply too difficult to track given it changes so quickly and there’s so much to spider. Or maybe Google believes there are bigger opportunities elsewhere.

Mark even asked for a better blog search (and a few other things) from Google for Christmas. Part of the problem that people are mentioning is that Technorati and Google Blog Search are returning links from blog rolls and not just links from within posts. Google Blog Search is actually asking for help if you see this problem.

However, I think the conversation regarding "finding links" is missing something. What do we really want in blog searching? Are we only searching for links to our posts? Are we searching for blogs that are talking about a specific topic? Are we just searching for new blogs to read? Are we really just trying to find out where our blog ranks, like Technorati's authority?

Part of the problem is that we are focusing on one issue with blog search. Basic link searching will probably always suck because of the problem with spam blogs. They will add links to some sites and detract from others. Spam is just a hard problem to fight, so we probably will have to live with some of those problems. The other questions are much more interesting, but I am not sure that people really want those types of features. Do we want to use something like Technorati to find new blogs? Or are we now using FriendFeed and Google Reader shared items to find new things?

My thinking is that beyond Technorati Authority, people have left blog search behind. Because of this, blog search is not going to be seeing innovation by itself. If you look at Compete and compare traffic of Technorati, Google Blog Search, IceRocket and BlogPulse, you will see that the combined traffic has decreased over the past year. My estimates put the decline in traffic from Technorati and Google Blog Search at 30%. Obviously, there is little traffic or revenue to be had. As you can see, there is no real reason for anyone to try to compete with Technorati. It would be a competition for a dying space.

If you are trying to find who is talking about your post, blog links are only a small part anymore. Social media has changed where the conversation is occurring. The conversation is still happening on other blogs and in the blog comments, but there are other sites included as well. Social news sites like Digg, Mixx and Reddit have comments from various people. Other social media sites like Twitter and FriendFeed also promote comments on their sites. It is time to stop complaining about blog search. It is time to start looking at the bigger picture, find the conversations and join them.

Read more by Rob Diana at RegularGeek.com.

10 Predictions for 2009 In the World of Tech

Following on to last year's 10 Predictions for 2008 In the World of Tech and the recent results: My 2008 Tech Predictions Look Bad As Year Nears a Close.

1) The Real-Time Web Will Become Critical for News and Information Discovery

Delayed news will no longer be acceptable for early adopters, who will gravitate to the quickest sources of news, wherever they may be. As tools like Twitter Search and FriendFeed real-time offer people to rapidly broadcast their updates, reactions and news with true immediacy, a segment of the population will adopt these real-time sources and favor them ahead of delayed or filtered engines, including RSS, and of course, edited mass media. At the same time, while many of us early adopters may be fairly noisy about this development, we will remain in the significant minority, even as the mainstream becomes more aware of these options.

2) Businesses Will Be Expected to Be On Social Media If They Have Web Sites

In the mid and late 1990s, there was a land rush for domain names, as every company jumped in and procured Web addresses and built out Web sites to establish their electronic home. Although many of these sites were rudimentary at best, they knew they needed to be there to participate. In 2009, it will be expected that brands and businesses will be similarly established on social media, using tools like Twitter, Facebook, LinkedIn, FriendFeed and YouTube.

3) Apple Will Introduce A Succession Plan for Steve Jobs as CEO

While Steve Jobs is not likely in imminent danger, the continued unsettled rumors, as well as a good level of common sense will push Apple to present a succession plan for Jobs, which will not take place immediately, but over the space of a few years. One to three names of potential in-house replacements will be named, as well as a timeline, as Steve fades to the background, but continues to wield tremendous power over Apple's vision and deliverables.

4) TechCrunch Will Acquire VentureBeat or Silicon Alley Insider

Mike Arrington's tech blog continues to be the influence leader in its space. Both VentureBeat and Silicon Alley Insider have forged strong brands with a financial bent which would be good additions for the TechCrunch brand as Arrington and team look to extend their umbrella and wrap up what he considers to be the best blogs. SAI in particular would offer an East Coast/financial bent that the Silicon Valley-based TechCrunch is currently not known for.

5) Android Will Have Less than 20% the Sales of iPhone in 2009

While commoditized PCs managed to put pressure on Macintosh and relegate Apple to a small market share percentage the Cupertino company is still trying to recover from back in the 1980s, history will not repeat itself, as Google's Android partners will be unable to knock the iPhone off its perch as the must-have smart phone for power Web consumers. BlackBerry will continue having a significant share in the enterprise, but it will continue to be iPhone eroding its share, not the Android, especially given the unmatched array of applications available for the iPhone which Android will not be able to match.

6) A Major Alternative to FeedBurner Will Emerge As the Service Stagnates

Google's mismanagement of FeedBurner has many people frustrated with how the feed service has been run since its acquisition last year, as the service continues to see slowness, outages, and recently went dark, shutting down their blog and being gobbled up by the AdSense team. Competitors will emerge, enabling bloggers to move their FeedBurner subscriber base and historical statistics to their new platform.

7) FriendFeed and Twitter Will Both Be Independent Through 2009

Despite Twitter's recent dance with Facebook, it will rely on its existing venture capital funding and find revenue that enables the company to stay afloat at least through the end of the year. FriendFeed, similarly, will not be acquired or merge with any other service prior to the end of 2009. The company, if necessary, will instead do a second round of funding, with its own internal sources providing much of the capital.

8) Companies Will Continue Budget and Staff Cuts Through the Third Quarter of 2009

The layoff parade in 2009 will not be limited to unprofitable companies, small companies or practically any category of companies. The doom and gloom that have hit the financial markets, advertising, real estate and almost every sector will continue through the first half of the year, before starting to see a rebound in the third quarter. You will see strong companies like Microsoft lay off thousands, and practically everyone will not be renewing contract positions that have concluded - even Google and Apple.

9) An Extremist Group Will Manage to Take Down or Deface the White House Web Site

America's political climate is extremely polarized, following the conclusion of two extremely divisive terms. As Barack Obama moves into the White House, the very features that make him a "first" will also make him and his administration the chief target for some incredibly angry and hate-filled groups. One will somehow manage to access the WhiteHouse.gov site and manipulate it this year.

10) eTrade, Digg, StumbleUpon, Skype and Yahoo! Will All Be Sold.

Desperate times call for desperate measures. eBay will want to ditch its non-core assets like StumbleUpon and Skype (I made the sale of StumbleUpon a prediction last year too). Digg, losing momentum, will sell cheap. Yahoo! will eventually be purchased by News Corporation, AOL, or even Google, assuming it passes regulatory approval, by the end of the year. Microsoft, still insulted, won't be back to the table.

RSS Has Practically Eliminated My Need for Browser Bookmarks

People use Web browser bookmarks in vastly different ways. All of us have no doubt encountered people who bookmark just about everything, and don't organize them into folders, leaving the poor user to scroll through page after page to find the bookmark they are trying to find. Others don't bookmark anything and rely on Google to find the desired page, through the search engine. On the opposite spectrum, others have tidy folders, while a small percentage of them are so focused as to have their bookmarks sorted alphabetically in nested folders.

That last example would be me. Not only do I have all of my bookmarks sorted in folders, but each of the folders is alphabetically ordered in my Bookmarks toolbar in Safari. Many of the folders have subfolders, and believe it or not, the bookmarks are alphabetized in each of those folders. If only I were this organized everywhere else!


My Safari Bookmark List Just Got a Lot Smaller...
Best of all, these bookmarks are synchronized to my iPhone, meaning I have them with me on the go, practically anywhere.

But these days, it really doesn't matter how organized I am, because I so rarely encounter my bookmarks - and many have not been clicked in a very long time. In fact, this afternoon, I went and cleaned up my bookmarks for the first time in a while, going on a deletion spree.

Why the change? Because practically all the important sites I used to visit on a regular basis have transitioned to my Google Reader, thanks to RSS. There's no need to have TechCrunch and Scobleizer bookmarked. There's no need to check in on MacRumors and AppleInsider every day. Instead, they come to me. Even the dozens of saved search strings I had for work to scour Google and all the industry trade rags are no longer necessary because each of those can spit off an RSS feed into my reader.

At this point, practically the only bookmarks I need are the portals, such as iGoogle and My Yahoo!, which are themselves RSS-powered, sites where my own action is required to make them useful, from retail sites like Amazon.com, or transactional sites, such as Wells Fargo and eTrade, and the occasional sports-related site that has instant scores, like ESPN.com or Yahoo! Sports.

The old ways of visiting each site one by one, or even to open every bookmark in a folder at once, as Safari lets you do, are no longer necessary. With the inclusion of auto-complete features in practically every browser, the rapid growth of RSS and precision of Google search, browser bookmarks are an archaic breed. There even may come a time when I go back into my bookmarks and start removing entire folders.

What about you? You've likely got a start page. It's no secret mine is FriendFeed, as it has been all year. I am also a regular visitor to Google Reader and Twitter to round out my news gathering, but what next? Are there still sites that are so necessary to visit frequently that they warrant bookmarking?

My 2008 Tech Predictions Look Bad As Year Nears a Close

It's a year-end tradition for many media, blogs and individuals, to predict what will happen over the next year. Some prefer to make their guesses fairly straight-forward in an effort to be right (Example: Apple will release new notebooks with a faster processor at MacWorld) and others will make their guesses seemingly outlandish, so that if they're right, they're seen as virtual psychics. Others, somewhere in between. At the conclusion of 2007, I made ten predictions that I thought would be fun, and as we're coming on the one year anniversary of that post, it's a good thing you didn't bet your home mortgage on my list. (What? You say there are other issues with your mortgage? Oh.)

See: 10 Predictions for 2008 In the World of Tech

In the spirit of reducing my ego, here are how those ten predictions in the world of tech stand:

1) Google Will Trump Both TechMeme and FeedHeads

Wrong. I expected that Google would start to tabulate its shared items and most popular feeds via Google Reader, and that using this data, Google could provide a democratic version of Techmeme, or at least pull Feedheads outside of Facebook. Instead of Google doing this however, it was ReadBurner, followed by RSSMeme and others, including Feedheads, who started a site at www.feedheads.com. Later in the year, Google Blog Search did introduce the option to show hot topics in tech, but it's largely been a stale effort. At this point, Techmeme is still more important than Google in this regard, and Google Reader has declined to show most popular feeds or shared items.

(Disclosure: I am an advisor to ReadBurner and took the position in August.)

2) Facebook Will Buy Digg in an All-Stock Transaction

Wrong. I thought Facebook would use its expensive stock and buy up some smaller companies. Digg continually sounded like it was shopping itself, but it never sold, and the company's CEO often denied talks were occuring with anyone. Also, given the stock market crash, Facebook is no doubt valued much lower these days, making a stock transaction less likely.

3) eBay Will Sell StumbleUpon to Yahoo! or News Corporation

Wrong. So Far. In September, TechCrunch and others reported that eBay planned to sell StumbleUpon, but no sale has taken place yet. At this point, also, with Yahoo! crumbling, they are less likely to take on the service.

4) Twitter Will Add Video, Photography Support

Wrong. Twitter focused on growing and not crashing this year. Still just text.

5) Apple Boot Camp Will Morph to Be Like Parallels, VMWare Fusion

Wrong. I hardly hear anything about Boot Camp these days, likely because VMWare Fusion and Parallels have become entrenched, and nobody cared about Apple's "restart" alternative. My comment that Apple would "slowly take over the market" in this space also looks quite dumb, as did the expectation that Windows applications could boot alongside Mac apps. The question is, why not?

6) At Least One Major Browser Will Embed Ad-Blocking

Wrong. And it's too bad! Sure would change things a bit if somebody could figure out how to check a box and have graphical ads or text ads disappear.

7) Assetbar and FriendFeed Will Gain Early Adopter Audiences

Wrong and Right. AssetBar, in its attempt to replace Google Reader, failed fast. FriendFeed, however, did much better than I could have guessed at the time I wrote the post. Obviously, I played a small role in evangelizing FriendFeed through it coming out of beta in early 2008, but it got bigger than even I expected. My comment saying that "neither would be acquired by the end of 2008" did manage to be true.

8) Video Blogging Will Remain Unpopular, Unprofitable

Right. While there are some bloggers who prefer video and are using it, from Robert Scoble at FastCompany TV to Loic LeMeur at Seesmic, it hasn't become as second-nature as standard blogging or mciroblogging. And so far as I know, nobody is making money on this in a consistent way.

9) iTunes Video Rentals Will Decimate Netflix, Blockbuster, Hurt Box Office

Mostly Wrong. Netflix didn't blink against iTunes' charge. They instead branched out with their "watch instantly" feature and partnered up with TiVo and others. Blockbuster is still a disaster, and I certainly am not going to the box office thanks to so many alternatives. But iTunes video rentals cannot be said to have hit Netflix and others all that much.

10) Fast Company Will be a Fast Stay for Robert Scoble

Wrong, So Far. Robert joined FastCompany at the beginning of the year, and is putting up some interesting content. That said, FastCompany has seen changes in focus and leadership, and I am curious to see how his show evolves in 2009. Scoble continues to be a mainstay on the social Web and at industry events of course, so even if 2009 sees him somewhere else, it won't be far from the limelight.

So wasn't that fun? Now you see you can largely ignore my predictions, or maybe, I should try harder to be right. Maybe, if I'm good, I can put a 2009 prediction list up by the end of the year...

Is There a Get Out of MobileMe Free Card?

Like any good Apple fanboy, I was among the first to sign up and get a mac.com e-mail address way back in January of 2000. At the time, a person's e-mail address was determined largely by which ISP they were using. I was using @Home broadband, so my e-mail address was louisgray@home.com. Prior to that, I had used Earthlink, AOL, Prodigy, and of course, my Berkeley account when I was in college. While I had also signed up and gotten e-mail addresses with Yahoo!, Netscape and Excite, it was Apple's iTools offering that finally switched me over to a hosted service, and I've been using that address almost exclusively for personal mail, for nearly nine years.

But as we are approaching the annual ritual of renewal, I'm considering the effort needed to pull the plug and jump to GMail. It could be huge.

When Apple's iTools debuted, it was a free service. It was the same kind of e-mail offered by Yahoo! and others, but it, to me, meant something more. With every e-mail I sent, I was telling people my computer platform choice. And when my home.com e-mail disappeared with the evaporation of Excite@Home, I was more than happy to make louisgray@mac.com my permanent address of record.

Of course, as you know, much has changed since 2000.

By 2002, Apple changed its mind about free e-mail, ditching iTools for .Mac, and making users pay $99 for the privilege of keeping the address. I was frustrated, but was able to get in for only $49 as an existing user, and I hoped the iDisk, iCards, iSync and other tools would become valuable. They've pretty much been a dud.

By 2003, I even got my fiancee a .Mac e-mail address. I registered her new e-mail address with my last name as a geeky way to show I was serious. So both of us are @mac.com people. While we were paying for something that was free elsewhere, we knew it stood for more than the basic Hotmail, Yahoo! Mail or what have you. Free e-mail usually represented the unwashed masses who would forward chain letters and were plagued with spam.

In 2004, Google set the e-mail world upside down when they launched GMail on April Fool's Day. GMail offered a difference - a free e-mail account that had something like credibility, scads more storage, filters, labels and all sorts of coolness. But even though I have a GMail account (and actually bought it on eBay when invites were scarce), I usually use it for e-mail lists and news monitoring, not much else - still using my Mac.com account for virtually everything.

In 2008, Apple revamped its .Mac service once again, to MobileMe. And the result has been disappointing across the board. I don't even want to touch the Webmail version of the site, which I've seen gobble up sent e-mails, send them multiple times, or even fail to load. The quality is far from what I've grown to expect from Apple, and it's really turned me off to the service. Combined with the availability of GMail and other free services, and I'm strongly considering making the move.

But here's what's stopping me:

Address Books - My e-mail address is in the address books of many people including friends and family and Web connections. I have friends who still call a cell phone number from two years ago and family members for whom just understanding e-mail is a big hurdle.

Services - It's no secret I'm registered on a bajillion networks, from the silly to the professional. I get my financial updates from Wells Fargo, credit cards and Mint.com to the Mac.com account. When Web sites want a e-mail and not a user name, it's the Mac.com account that I use. I don't even want to think about going to every single one of those sites and making a change.

Archives and Search - Virtually all the e-mails with friends, family, acquaintances and services are stored locally on my computer under the Mac account. In fact, Apple's Mail reports I have more than 35,000 messages that have louisgray@mac.com as the main recipient, and nearly 9,000 from me sitting in sent boxes or other folders. If I move to another e-mail service, can I still pipe it in to the same box and not lose a beat? Not sure.

It has gotten to the point that my e-mail address is more difficult to move than a phone number. I know there are better services out there, and Apple's changes in the last year have not installed confidence. I know my wife and I are paying when we don't necessarily have to, but barring some drop-dead simple migration tools, auto-forwarding and some real work across the Web to make changes, I won't be changing any time soon.

Where is my "Get Out of Email Jail Free" card?

Never Leave Your E-mail Again

By Rob Diana of Regular Geek (Twitter/FriendFeed)

A lot of bloggers are talking about the new GMail Tasks feature. I even had a mini rant on it as well. My opinion was that Google should have partnered or purchased a leader in the task management space, like Remember The Milk. However, comments in several forums have pointed out that RTM may be a bit heavy for people. In addition to that, the GMail Tasks feature is very simple. In my haste, I forgot about the power of simple.

In addition to simple, I overlooked something that could be big. I am not sure how I missed it, because it has even been a news item this week. Google has been preparing GMail to be your new home. Personalized homepages like iGoogle and MyYahoo are useful, but typically they are just another place that the user needs to go to. e-mail is something that people use all day and every day. We have seen the movement slowly with the integration of other frequently used items like GTalk and Google Calendar. The main reason I am shocked that I missed this is because Om Malik reported on this very same thing for Yahoo. In his report, he states that Yahoo is turning their mail application into a platform:

The program is expected to launch in beta relatively soon with half a dozen small applications running in a sidebar inside the Yahoo mail client (Evite is one of the services that is said to be building a nano-app for this new Yahoo Mail-as-a-platform). Users’ address books would act as a social graph, essentially turning Yahoo Mail into the basis of a whole new social networking experience.

Obviously, the GMail Tasks announcement was very timely given the earlier reporting of the Yahoo plans. However, both plans point to something bigger. GMail now has contacts, chat, calendar and task integration. Yahoo has had contacts, chat, calendar and task integration for a while as well. Both Yahoo and Google are planning to ensure that you never have to leave your e-mail client. The key to both platforms is that they allow widgets for additional functionality. So, if there is some favorite application that you are missing, there is the possibility for getting application integration without using something like a GreaseMonkey script. However, third party integration is not the real goal of either platform. The real goal is for each provider to easily integration whatever functionality they want as easily as possible.

So, can you spend your entire digital life in your e-mail client? What are the required applications needed for your constant attention?

• E-mail (duh)
• Contact management and extended profiles
• Integrated Calendar and scheduling
• Multi-provider chat client
• Task and To Do list integration
• RSS Reading or a good configurable news interface
• Extensible platform for third party applications like social networks

Obviously, your entire digital life would never fit into one interface without getting cluttered and overwhelming. I did not include applications like FriendFeed, socialmedian or Twitter. Other social media applications like Digg, Mixx and Reddit also do not fit very well. But everything else mentioned is already integrated into either GMail or Yahoo Mail.

So thinking about best of breed tools, what would this all-in-one application look like? First, the GMail interface for e-mail, including the filters and tagging. Neither GMail or Yahoo have good contact management capabilities, so we should look to something like Microsoft Outlooks contacts. All of the calendar offerings are reasonable enough but there does need to be a reliable way to get alarm notifications. For multi-provider chat functionality, just look to Meebo which is the best online service available. For tasks and to do list integration, I prefer Remember The Milk, though many people mentioned they would prefer something more lightweight. RTM does have a GMail widget which probably fits the "lightweight" concerns. Given my technical roots, I would prefer an RSS reader like GReader, while other more normal people may prefer an interface like MyYahoo with selectable news sources in a simple readable interface. The selection of RSS reading or a news interface should be configurable. Lastly, we should not have to depend on GreaseMonkey for extensions to the interface. A simple plugin architecture similar to what MyYahoo or NetVibes have done would suffice.

The real question is, would you actually use something like this? Many companies have been targeting your "one digital home", but nothing has really dominated the space. Do you think Google or Yahoo can pull this together?

Read more by Rob Diana at RegularGeek.com.

Sarah Palin Dominates Google's Year-End Zeitgeist

Google's annual year-end zeitgeist gives us a picture of what the United States, and the world at large, was searching for in the past 12 months. This year, Google, in a first for the global search engine, broke out their search results among 30 separate countries, but here at home, there was one individual who clearly had people looking for more: McCain's vice presidential candidate, Sarah Palin. Palin's plucking from relative obscurity and continued oddities throughout the campaign following the Republican National Convention kept her atop Google's lists in almost every category. Even her being an attractive woman, to many, kept her atop the image search zeitgeist, a claim that none of her counterparts could manage.

The 2008 results (found here) show "palin" as the #7 overall fastest rising term in the US, "Sarah palin" as the #1 fastest rising term in Google News domestically, and also #1 fastest rising in Image Search. You would think that with all that searching, the GOP would have vetted her a bit more before the election, but that of course is a different story.


In fact, in a year when we had the 2008 Beijing olympics, the election of Barack Obama, a financial crisis, and a stock market meltdown, Mrs. Palin was the fastest rising in all the world. (See the global results)

Following Palin's selection as VP candidate just prior to the Republican convention, searches for her outweighted those for Obama, her running mate, McCain, and Joe Biden, the opposing VP candidate. In fact, it wasn't until October when the eventual presidential pick overtook her on the site. (See the politics page)

Outside of politics, Google shows also that Facebook outpulled MySpace, Hi5, Orkut and LinkedIn in terms of social networking interest, and that hybrid car interest peaked when gas was $4 a gallon, and fell by fall as prices dropped by half. (See: Trendsetters)

The full report is here.

Facebook and Its Partners - What Are They Up To?

By Mona Nomura of Pixel Bits (FriendFeed/Twitter)

If the Internet is like high school, Facebook is like the new kid embraced by the in crowd - just by existing. Despite no monetization track record and a no clear revenue model, Microsoft believes in them - to the tune of 240 million dollars worth of trust. They are also partnered with one of the silent giants, Salesforce.com, the CRM database software corporation behind a lot of sites we use.

Facebook has overcome controversial privacy issues, and keeps growing, despite continued complaints about annoying application invitations, an unintuitive redesign, and is still embraced by the public, even with spam issues. Most recently, Facebook made a bold move, penetrating the single log-on realm with Facebook Connect, which initiated a push for the OpenID movement (again).

So... who is Facebook? What makes them so extraordinary? And why are they so loved?

Beyond their popularity, it's the partnerships that concern me most.

Microsoft is one of Facebook's biggest investors. Salesforce and Facebook recently held a conference presenting their future plans. Just yesterday, Salesforce and Google announced they are furthering their partnership. Now I am not anal about privacy - at all. But it is no secret, Facebook is looking to venture into enterprise and I can not help but wonder: What does all this mean to us, the users? Will the partnerships effect us? If so, how?

I attempted researching to find answers, but largely came up empty. In a way, technology news (specifically Social Networking) is like American politics. Unless you know where to look, most of the information is spun, like political rhetoric. Perhaps I am not looking hard enough, but most of my questions remain unanswered.

So I am turning to you, the readers, to help answer these questions. What do you think these various partnerships mean? How do you think it effects us? When it comes to Facebook and its partners, should we be concerned about privacy issues? Or does it even matter?

Please, enlighten me.

Read more by Mona Nomura at Pixel Bits

Getting Started With Google Friend Connect

By Mike Fruchter of MichaelFruchter.com (Twitter/FriendFeed)


Back in May, Google announced their plans to launch Friend Connect. Friend Connect allows website owners to incorporate social aspects and elements onto their sites. It's powered by OpenSocial, which was developed by Google along with MySpace and a number of other social networks. In a nutshell, OpenSocial is basically a set of common APIs used for building and distributing social applications and their data across many websites. This data includes profile information, friends information, activities and so forth. You can find more about the OpenSocial platform here.

This post is a brief tutorial on the features and the implementation of Friend Connect.

Getting started:


Installation is very easy, and takes less then 5 minutes. First head over to the Google's Friend Connect website. Click the "Set up a new site" link to begin.

Give Google some basic info:

The next step is pretty much self explanatory. Input your site name, and the url of your website.

FTP two files to your server:

This step involves downloading two html files to your desktop. FTP those two files to your web server, and make sure they are placed in the root folder of your domain. This is important if you are going to use Friend Connect on a sub directory of your site, I.E /blog.

Test your setup:

This will test to see if you uploaded the html files correctly. Now that you are almost finished, it's time to add and customize your gadgets.

Now for the social part, adding gadgets to your site:

The code you generate for the gadgets are html. It's a simple copy and paste process. There are two types of widgets available, social and members.

Members gadget: This allows visitors to join your site, sign in and out, see other members, and invite other people to join your site. A screen shot of the members gadget is shown below. You can also see and interact with the gadget live on the sidebar of my blog.

The other option is a sign in gadget pictured below. This is a lighter version of the members gadget without images. It's meant for small spaces and allows visitors to join your site, sign in and out, and invite others to become members.

Clicking a member's profile image on the member gadget will display their Google service profile. You can also add that person as a friend, and once they accept the request, you will able to see each other across all Friend Connect sites. You also have the option of blocking users.

Clicking the invite link brings up the email sharing aspect of the gadget. You can share a website with your Gmail contacts by clicking the Google tab. It's not limited to Gmail contacts, any email address will work. You can also add a quick, personalized note with the share.

The share tab takes it a step further up the social ladder by allowing you to post the website to Facebook, Myspace or Del.icio.us. You can also submit the site to Digg, Fark, Mixx, Live Spaces and StumbleUpon. In its current state it needs more social networks and services to plug into. Integrating other services, should be a top priority for Google. There are currently a dozen or so other free social sharing type services on the market that offer more of a selection than Friend Connect in its current state.

Social gadgets: This area is kind of sparse at the moment. There are only two worthy gadgets that are of any real social use and benefit. One is a wall gadget and the other is a review/rate gadget.Bwana, from bwana.org has all of these gadgets integrated live on his blog. Head over to his site to see them in action. The screen shots below were captured from his blog.

Wall gadget:This allows people to post comments, and also links to (YouTube) videos on your site. It's customizable and makes for a great shout out box.



Review/Rate gadget: This gadget can be used in a variety of ways. It lets people rate your content via a simple starring system. You can use this gadget to rate any type of content, videos, photos, etc. Comments can also be posted on it. This can also be used numerous times on a single page, or on separate pages of your site. I believe this will become widely used by bloggers, once they catch onto it. This is something I will be experimenting with on future blog postings.

Games? No just lame!

Being that the service just officially launched, it would of been nice for them to include at least a variety of already developed widgets other than the two mentioned above. All we get for now is the Lame Game. Hey, they named it that, not me, but what else could you really call it? Its only purpose is to allow your friends to go click crazy. This is done by clicking as often as they can which leads to trying to increase their score vs. their friends and other site members.

Lets touch on the admin area:

There is not a lot of back end features to report. I expected to see some type of url referral reporting function, similar to that offered by MyBlogLog. Where members came from, what they viewed, what they clicked, this is what I want to see. Google are you listening?

Clicking the reports link will show you two simple graphs. The first displays total membership over time, and the second displays new members over time.

Clicking the moderate posts will allow you to delete any obscenities. You can also choose to have all posts be approved before they are posted. Wall posts are immediately visible to anyone by default.

Clicking the manage members link allows you to do the normal friending functions. View members Google service profiles, add members, block members, and you can also view their friends as well. You also have the ability to grant administrative privileges to specific members.

Wrapping it all up, and some additional thoughts:

In regards to it being a MyBlogLog killer. I would seriously consider totally removing the MyBlogLog widget off my blog in favor of Friend Connect. Of course that's under two circumstances. The first is to show me the most recent visitors to my site, as does the MyBlogLog widget. The second is to give me url referral reporting and additional stats on where readers came from, what they viewed and so forth. For now, both of these widgets compliment each other fine, and although similar in function, in some aspects are two totally different beasts.

The product is still rough around the edges, as to be expected with any beta. It's a step in the right direction for data portability, and that's a plus in my book. I'm fascinated with the direction and possibility that this could lead to in helping us better connect with members in our social graph and abroad. The fact that Google is behind it, could be a blessing or a curse. Now of course getting the other players in the space, such as Facebook, to play nice, is a whole different ball game.

Will Google's Friend Connect and Facebook Connect initiatives be a progressive step toward evolving social networking or will it be just another passing fad? I believe the former, not the latter.

Read more by Mike Fruchter at MichaelFruchter.com.

15 Useful Google App Engine Applications

By Mike Fruchter of MichaelFruchter.com (Twitter/FriendFeed)


Google App Engine, which was released in April 2008, is a platform for building, hosting and scaling web applications using Google's infrastructure. It allows a developer to build and test web applications without the worry of maintaining servers, and so forth. It's pretty much a plug and play type of solution, just upload your application, and it's ready to serve your users. A lot of these applications are very raw and are just test beds for the developers. There are quite a few that are useful and have some potential. This post highlights 15 of them.

1) Down or Not

This is a simple utility that will tell you if a website is online or offline. This site also displays a tag cloud of the last 100 or so websites that have been queried for their uptime.



2) Check Google Pagerank

This will allow you to check your website's Google Pagerank. What's also great about this utility is the ability to check Pagerank for up to 100 domains per time.

3) Jumbra

Jumbra allows you to combine your favorite RSS/Atom feeds into a single RSS feed. This could save a lot of time with unnecessary checking of multiple feed urls. You can combine up to 30 feeds to create one custom master feed. You can also share this url, and when you add new feeds, your jumbra feed will update automatically. I also set up a testing Jumbra RSS feed you can take a look at.


4) Browse the iPhone app store

This application is an HTML version of the iPhone app store. You can see the full previews of any selections available for purchase such as music, movies, games, apps etc. I particularly like this app because you can browse the iPhoneappstore without the iTunes software. It's at the point of purchase that you are directed to the Apple iPhone App Store, where you must have the iTunes software installed to complete the sale.


5) Go2

Go2 is a quick, free web Proxy. Proxy servers usually sit between an application such as a Web browser, and a web server. They intercept all requests to the real server to see if it can fulfill the requests itself. I tested it by using a simple http request, and it worked. The results and IP address all point back to Google's network. Black Spider is also another Google App Engine/web proxy that works well.

6) TCP3 Short and Tiny URL Generator

TCP3 is a url shortening application. It serves the same purpose as the rest of these services do and it works efficiently. There is an option for creating vanityurls. They also offer a gadget for iGoogle, and a toolbar shortcut that you can use to shorten the url of whatever page you happen to be on at the moment.


7) MyTextFile

MyTextFile is an ajax-powered notepad for quickly storing bits, or a single plain file of text. You can use it to store notes, snippets of text, web urls,or any other form of scribbled information. Login in with your Google credentials, and easily write notes on the fly and access them anywhere.


8) URL-Info

This application allows you to find out more information behind a specific web url. This retrieves the HTTP headers, links, images, and others information. Be sure to add this tool to your SEO toolbox.


9) Linkius

This application gives you your own custom mobile url to access and store bookmarks. The bookmarks are accessible via your mobile optimized url. You can create groups, and add new links directly from your desktop. I find this to be a pretty simple and solid application for what it was designed for.

10) Treksee Map Pedometer

This is a useful mash-up that will show you the distance between two points, in miles or km. You could use it to track how far you drove, biked, jogged etc. I could see myself using this for plotting the mileage points on family summer vacations, which involves a lot of time spent on the road.


11) PrintWhatYouLike.com

This application allows you to print only the the relevant data on a web page. This is done by letting you remove or reformat the elements on a web page. Trim the excess junk, white space, advertisements and save paper in the process. This should be a definitebookmarker.


12) News Served Del.icio.usly

This is an interesting tool for discovery. It works by finding and reading the latest news by using your Delicious tags. You give the site your Delicioususername only and it generates news categories that are basically personalized with your bookmark tags. Clicking a tag will bring up the most relevant news sources for it, that are pulled from blogs and other news sites.



13) Re.flect.net

Re.flect is a simple website mirroring service. Here's how it works. "Give it a URL and Re.flect will attempt to serve a pre-cached copy of that URL. If the cached copy does not exist it will try to cache and serve that request on-demand, future requests will then be served from their cache limiting demand on the originating server."

14) Lullar Com

This application allows you to search and find people across the social web. You can search for social profiles by email, first name, last name orusername. It's very similar to usernamecheck.com.


15) Spy

Louis wrote a nice review on Spy back in August. Spy is great for monitoring elements of the social net for topics of interest and brand monitoring. The service scans in real time, Twitter, Google Reader, FriendFeed and more. Looking backwards as little as one hour, or as much as two days for the relevant topic sources. It's a great way to visualize the social media conversations going on about a specific topic.



You can find more interesting and usefull apps at the Google App Engine Application Gallery.

Read more by Mike Fruchter at MichaelFruchter.com.

Ex-Googler Chris Wetherell Launches Secret Santa App

Chris Wetherell, the talented coder and Web developer best known for his work on Google Reader, most recently part of the successful Obama campaign in Florida, has taken on the upcoming Christmas holiday in an attempt to keep his programming skills sharp, and to give us a fun Web tool that will aid in setting up Secret Santa lists, especially between those separated by geography. The simple Web app, found at http://massless.org/santa, is also a good test case for what he calls "shibboleth" services, requiring a password, but not a centralized user name and profile.


Santas! awaits your list of names...

The list grows, as does the anticipation...
The application, titled as "Santas!" starts with your entering each individual in the Secret Santa pool, and clicking "Add this person to your list". Your list will grow increasingly long until you've exhausted all your names, at which point, you can click "Santa-fy!", and Chris' code goes to work, shuffling the results in the background and ensuring nobody gets themselves. (Always a good thing)


The pairs are made, with links and passwords.
Assuming the person entering the names is part of the gift exchange, the Secret Santa assignments are made hidden, but each participant is given their own unique link and password pair, which you would theoretically e-mail out, giving everybody a page that reveals the person for whom they get to buy gifts.


You can reveal the matches if you wish.
Should you want to be an administrator, and know how folks are linked, Chris even provides a helpful "Show recipients" button. Amusingly, in the test I did, with six people, all three pairs were given each other as Secret Santa partners. In a separate test, the pairings were not identical, but were better shuffled, so I would assume this is the exception rather than the rule.


Logging into Santas! to find my match.

Michael Fruchter looks to be the lucky one.
A recipient who goes to their dedicated URL simply needs to enter their Santa password and click "Show your gift recipient", which reveals the name, and reminds people not to show the link to anyone. Then the hard part begins... actually finding a gift. Later this week, here on louisgray.com, we'll talk about how to find gifts, but, until then, Chris leaves that to you.

Check Santas! out at http://massless.org/santa.

Blogosphere on Holiday: Thanksgiving Drops Posting by Half

Web site traffic and activity follows a fairly regular flow. Any administrator or stat junkie can tell you that the vast majority of sites see much more activity on the weekday than the weekend, and businesses tend to see Sunday traffic higher than that of Saturday, as people start to gear up for the coming workweek. Times of holiday, whether worldwide or just in the United States, also impact the activity, reducing traffic, and seeing a slowdown across the board when it comes to publishing. This year, Google Reader hints the slowdown is as much as fifty percent.

As I've mentioned a number of times previously on the site, Google Reader is my go-to RSS reader. It tracks the 400 feeds I view, when they publish, and how quickly I get to the new items. You can even look at the last 30 days and see just how many items were read versus the number posted.


My last 30 days, according to Google Reader
According to those stats, in a typical seven-day week, I take in about 4,800 new items, ranging from about 700 to more than 900 individual items from Monday through Friday, and between 200 and 300 on the weekend.

In the preceding three Thursday and Friday combinations, Google Reader offered approximately 1,600 items in each two-day set. But in this most recent week, with Thanksgiving coming on Thursday, that number plummeted to under 700 total items, a drop of greater than fifty percent. In fact, you could start to see a slowdown as the week progressed, with Tuesday showing fewer items than Monday, Wednesday fewer than Tuesday, and so on.

In fact, the decrease in posting on the two-day Thanksgiving holiday was so low, it barely eclipsed a standard weekend, eking above that number by about 10 percent, despite the fact the holiday is so US-centric, and we assume that the Web is worldwide. So if you were feeling a bit sluggish after the Thursday feast, and couldn't get out of the tryptophan haze to put a post up, you weren't alone.

And this trend is not new. You can also see a similar note I posted back in May of 2007: Blogosphere On Holiday Drops RSS Feeds by 40%

We've Only Just Begun to Syndicate Our Content

By Mike Fruchter of MichaelFruchter.com (Twitter/FriendFeed)

It wasn't too long ago that blogging and pull technology, including RSS, first became popular. If you published new Web site content, and wanted the world to know about it in real time, your delivery and distribution options were very limited.

Publishing content updates was pretty much the same as it is today. You would upload your new pages to the server and hope to see some decent search engine traffic. But you relied more on bookmark traffic, and other means of marketing, such as e-mail, to get people to your site. Important as it is to get new traffic, retention is equally as vital. Quality content, useful products, affordable prices and great customer service, are all factors in keeping people coming back to your site.

The early days of the wild, wild, Web.

In the early days, before Google, search engines took days, and often weeks, to crawl and index new content. There were a lot of hoops to jump through to get listed, and you could be waiting weeks to months for a manual review of your site for inclusion. If you didn't have the patience to wait that long, you always had the option of paying a nice fee for an express review, to get your site approved. But the days when Altavista, Lycos,Yahoo, and a few others reigned supreme were also the days the spammers dominated search results.

Therefore, if you were lucky enough to get indexed in a timely fashion, chances are some spam-related bottom feeder had already beaten you out, leaving your pages buried back in the search results. Because spam was so bad and such a problem, a lot of Webmasters adopted the " If you can't beat them join them " mentality. As a result, the search engines almost became rendered useless for a period of time, because they were filled with nothing but spam, mainly in part due to black hat SEO tactics.

E-mail was the name of the game, and it actually worked.

Newsletters are something I, and many other Webmasters, heavily used to inform our user base of new Web site updates/product offerings and so forth. This was as real time as it got back then. Composing daily and weekly e-mails got to be quite a chore, but proved to be very effective. This of course did not last long.Spammers eventually discovered, and killed e-mail marketing for the rest of us. How many of you have received or reported spam e-mail, or even what you perceived to smell like spam to Spamhaus or Spamcop? Even with these most opt-in compliant e-mail lists, you still have frequent headaches with people reporting your legitimate e-mail as spam. The spam reports are also e-mailed to your Web host, and usually to their abuse dept, which causes more unneeded headaches. For non commercial uses such as notifying small or close groups of people, e-mail is still effective and has its place. And nowadays, marketers who use commerce e-mailing must ensure their lists are opt-in/out, and that their compliant with the CAN-SPAM Act of 2003. It also takes a significant amount of more e-mail addresses to click and convert. Besides, people are a lot more reluctant to submit their e-mail addresses today than they once were. Even if they do, the chances of them actually seeing the message diminishes greatly thanks to spam filtering, and disposable e-mail addresses.

We have come a long way in a short period of time.

Today we publish and consume more content faster than ever before. WordPress has become the new FrontPage. Web sites are now blogs. e-mail and newsletters have been replaced by RSS. Micro-blogging applications such as Twitter have filled the void in between. Today when new content is created and published, it's usually done on a blog, and syndicated automatically thanks to RSS and the blogging application used. Today when you publish a blog post, it's distributed and found instantly in RSS readers within minutes of being written. Google and other search engines love blogs, because they are constantly publishing new content. Blogs that update frequently often will have more influence and higher rankings in search. Blogs and traditional Web sites get indexed in search engines, but that's where the similarities end, in terms of real time publishing and real time distribution. Blogs are indexed within minutes, but Web sites often take longer, with a lower probability for achieving higher in the search results.

So just what happens after you click the publish button on a blog post?

When you click publish, your blogging software automatically sends a ping alert to special servers maintained by Google Blog Search, Yahoo, VeriSign and others. The ping lets them know that you have recently published new content. Ping servers then alert aggregators, search engines and others to send out bots to crawl the blog for updates. The ping also alerts data miners and text miners that you have updated. Data miners are in the business of metrics, and this data is often sold to and used by corporations. Text miners are the true bottom scrapers, also commonly referred to as "splogs". Splog is short for "spam blog" and is used to describe an auto updating blog, setup to scrape feeds at regular intervals and post them. They exist for the sole purpose of either displaying ads, such as Google’s Adsense or for the purpose of creating search engine traffic, which in turn is used to promote other splogs. Splogs are automatically generated, and there is not much you can do about them nowadays other than report them to the search engines. The next step in the process, which is set in motion seconds after you press publish, is sending the new blog post to aggregators such as feed readers like Google Reader, and sites that pull RSS feeds, such as alltop.com etc. The human redistribution process (sharing, bookmarking, etc) then takes over and the cycle is started all over again. Compared to the old days, all this happens within minutes.

In Closing

Publishers today do not have to worry or spend as much time with the distribution of their content as they did way back when. Time is now spent focusing on producing quality content. Gone are the days of the wild wild Web. We are now using smarter, and more effective tools and publishing methods to get the word out faster than ever before. What's next on the horizon for content syndication?

Read more by Mike Fruchter at MichaelFruchter.com.

Ten Tech Things I'm Thankful For

I don't know about you, but some of the technology we take for granted still seems exciting and mysterious to me. Ever stop in the middle of your laptop and say - wow... I'm seeing streaming video, live, wirelessly in high quality? Ever stop when on a cell phone and realize you're talking to someone thousands of miles away and hearing them respond in real time? It may seem like we take these things for granted, and only speak up when there are problems, but that's far from the truth. On this Thanksgiving holiday, I thought I'd highlight ten things I'm grateful for that impact us in a positive way.

1) I'm Thankful for a Competitive Culture of Curiosity

Without curiosity and aggressive competition, innovation would be at a near stand-still. Experimentation, testing and looking for new markets or way to improve existing markets or products enables new ideas to develop, and new approaches to be found for existing products and activity. In Silicon Valley, entrepreneurialism is encouraged and celebrated, and it's actually okay to fail or work at a failed company multiple times in one's career, so long as you keep trying.

2) I'm Thankful for Expanding Bandwidth and Data Storage

Any of us can look backward at our first computers, and modems, and laugh at how many megabytes of RAM or hard disk space we had, or how we might have tried to get to the Internet at 4-digit baud speeds. Over the decades, you've seen a move on the network side from 10 megabit to 100 megabit, through 10 gigabit on the corporate side, and to high-speed broadband for consumers, not to mention 3G for iPhones and other wireless gadgets. Hard disks have grown from megabytes to gigabytes and now terabytes, enabling higher quality images, video, music and other data exchanges to take place quickly and be stored longer. The growth of bandwidth and data storage has essentially paved the way for the online software repositories, iTunes, YouTube and many other intensive Web apps that are powering today's digital economy.

3) I'm Thankful for The Removal of Geographic Barriers

We may have to get a passport to travel from country to country, but online, I'm talking and engaging with people from around the globe every day. While places like the Silicon Valley still maintain a lead in terms of available networking opportunities, the Web lets me connect with entrepreneurs in Europe, bloggers in Australia, India, and Canada, or around the world. In fact, just a few weeks ago I managed to reach Robert Scoble by cell phone when he was traveling in China, as I'd mistakenly thought he'd already come home. While it would take a day of travel to see him, I could get him live with a few taps on the iPhone. Also, I've befriended people from a wide variety of countries and places around the United States on the myriad of social networks.

4) I'm Thankful for the Ease of Publishing

The Web has dramatically increased the potential to publish in real-time over the last few years. For free, I can register to send short updates to Twitter, or full-length blog posts to Blogger, WordPress or TypePad. There is no application to fill out, or editorial board to approve content. The ease of publishing lets anyone with a voice or something to share get out there quickly to all interested to see.

5) I'm Thankful for the Ease of Discovery

There's a reason Google is thought of as the most successful company of our generation. They focused on the ease of searching and discovery of all the world's information - starting with the World Wide Web at large, and expanding to images, videos, books, news, and trying to ease discovery across different languages with translation tools. Google, and others, expanded to desktop search and discovery to let you find even your own documents. This ease of discovery speeds academia and business, and lets even the most obscure opinions or publications be found, assuming you're on topic and the searcher uses the right keywords.

6) I'm Thankful for the Ease of Data Mobility

Yesterday, I saw a road sign saying "5 1/4 miles" to our destination, and it reminded me of the old 5 1/4" floppy disks, which gave way to 3 1/2" floppy disks, Zip drives, USB keys, and of course, attachments by e-mail, which negated the need for much of the portable physical media. Now, I know that my data is accessible from the Web on essentially any computer or mobile device, no matter where I am. All my e-mail accounts flow to the iPhone. All my bookmarks are synched from my home computer to the iPhone, and I can log into any of my online accounts from any computer to pull down my data or get my personal experience.

7) I'm Thankful for the Ease of Access to People

The combination of the ease of publication and discovery makes it easier than ever to find ways to contact people, by phone, by e-mail, or through social networks where they are active. The old days of the Yellow Pages and White Pages and Blue Pages that you needed to thumb through to find local businesses or your neighborhood directory are gone, replaced by personal address books that stay on your computer and cell phone, and online directories that are searchable. Additionally, those who publish are often easily reachable, even if just through comment pages on their site, giving you a platform for conversation and exchange.

8) I'm Thankful for the Opportunity to Exchange Ideas

Nobody is an expert on everything, but just about everyone is an expert on something. Where I have weaknesses, or limited understanding, it is fairly easy now to find resources or individuals who have strength, and who are open to discussion. Combined with the ease of discovery and publication, rather than posting items here and waiting for people to answer, I can go to these sources and engage with them where they want to engage at their point of comfort - be it on their preferred social network, their blog, their user forum or bulletin board.

9) I'm Thankful for the Acceptance and Promotion of Standards

As technology consumers, we have our idiosyncrasies. I may prefer to use Mac OS X computers, and use the Safari Web browser. You may prefer Windows Vista, and like Internet Explorer or Firefox. But, in theory, our Web experience should be the same. While there was a time when Mac documents and PC documents or Mac formatted disks and PC formatted disks were wildly different and non-transferrable, both platforms have practically unified so documents and applications are largely equivalent on all platforms and an experience can be universal. The acceptance of standards for all things on the Web, from the GIF and JPEG standards to those for HTML, Java, CSS and PHP, ensure that Web sites and applications can increasingly behave appropriately and within guidelines, regardless of the consumer's setup and geography. While I know things could still improve, the community has made incredible strides in pursuing unity.

10) I'm Thankful for Never Accepting the Status Quo as Good Enough

Where much is given, much is expected. As Web bandwidths increase, as disk storage increases, as ease of access increases, and the number of people getting on the Web and using it for all aspects of commerce, friendship, and communication increases, the capability of each site and application gains the potential for improvement. And I've yet to meet a site or an application that simply stops working, saying they have stopped all bugs, and that the experience could not possibly get any better. Google is constantly improving and experimenting with their search index and results. Microsoft and Apple are constantly rolling out new iterations to their operating systems, their applications and their Web browsers. And startups are always coming and going, not just in an effort to make the people working there some money, but because they want to make a real difference through leveraging the cutting edge of technology.

As a consumer and as someone who for more than a decade has worked in Silicon Valley, looking to help develop and distribute differentiated products that aid customers, I know I will never accept what we have as good enough. But I appreciate the opportunity to exchange ideas, to reach new people, to discover new content and to publish where I can. That's part of what's enabled exchanges such as this. What are you thankful for in the world of technology and what do you believe I left out?

15 Tips on Improving Search Engine Visibility

By Mike Fruchter of MichaelFruchter.com (Twitter/FriendFeed)

I will first start by stating I am not an SEO expert.

Over the years, I have studied and tested various methods, guidelines and techniques for generating search engine traffic. Back in 1997, I took on paid clients and SEO became a full time career for a few years. AltaVista was the dominant leader in search in those days. Learning how to control and manipulate the engines to get front page search results became my main objective and an obsession. Today, things are a lot different, as there is basically one dominant leader in search, and the playing field is more level than it's ever been.

Most of these practices and techniques are still very much relevant today as they were then, so I thought I would touch upon a few of the key ones.

1) Start with your domain name.

You have heard it before a million times, register a .com domain name. The domain spelling should be as equivalent to someone typing that word in a search engine. It should be relatively short and easy to spell as well. Try to avoid hyphens and or any unnecessary or unusual character variations. Most search engines still to this day give a lot more weight to .com extensions, as opposed to other TLDs. Keeping the domain name easy to spell and avoiding hyphens is more for branding purposes, than SEO. Search visibility can still be achieved with a confusing, long character riddled domain that makes no sense at all, but will someone be able to find it, and most importantly remember it without the assistance of a search engine?

2) Establish quality inbound and outbound links.

Search engines, more specifically Google, ranks your site based on the amount of inbound links it has from other sites. Spend time and get authoritative sites linking back to you. Inbound links from these sites are worth their weight in gold. Links from an authoritative site also influence ranking. More weight is given to these inbound links because these sites are considered a trusted and or leading source as they are considered the most influential on a particular subject matter, e.g. Wikipedia.org

3) Understand PageRank.

Websites that Google believes are important and influential receive higher PageRank. A Higher PageRank can influence better search results and rankings. Authoritative sites, for example, usually have a high PageRank. PageRank is worth taking note of, but should not be your main focal point. You can check a site's PageRank by going here, or by installing the Google Toolbar.

4) Put relevant keywords on all of your Web addresses.

Make sure any content you publish on the web has the keywords of the subject or story headline formatted in the permalink/web URL. If your are writing a post, for example, about how FriendFeed was just acquired by Google, you would format the URL similar to this, http://www.yoursite.com/friendfeed/google-acquires-friendfeed.html, or http://www.yoursite.com/google-acquires-friendfeed.html. Notice the sub-directory in bold has the keyword of the story subject. Take advantage of whatever you can to give as much URL mention of the target keyword as possible.

5) Headlines and page titles should always contain the target keywords.

In combination with having the relevant keywords in your URL, the same emphasis, if not more, needs to be placed on placement of keywords in your headlines and page titles. If you do no optimization at all, at the very least always practice these three guidelines. It's also a good idea to put the relevant keywords of focus first in the headline and page title, and if possible somewhere in the start of your story content. Failure to practice these guidelines will leave your site buried pages deep in the search results, rendering it almost nonexistent, at least to the search engines.

6) Start a Blog.

Blogs are a major source and very relevant source of information for millions of people daily. Blogs are also influencing consumer's decisions to buy products. Think about the last time you searched for something on Google. There is a high probability that you found your information on, or were referred from a blog. Search engines, specifically Google love blogs for the rapid amount of fresh and timely content they produce. Setting up a blog is very easy, and if tweaked correctly can be a powerful tool for search engine traffic generation. Configure your permalink structure immediately after installing your blog. Spend five minutes tweaking the basic admin settings. I would also recommend installing and using plugins such as the "All in One SEO Pack" available for WordPress. Now you can focus on producing the quality content that will get your site linked to and noticed. Give and get as much "link love" as possible. Become an expert in your field and let your content reflect that. Use the power of RSS to convert that search engine click into a return visitor.

7) Use keywords as anchor text when linking.

Anchor text is weighted highly in search engine algorithms and subsequent search results. Anchor text gives the user and search engines descriptive information about the content of a hyperlinks destination. Use Anchor text keywords, especially as often as possible when linking to pages. Avoid using "click here" at all costs, this will do nothing to increase or improve visibility.

8) Install Web Analytics software.

Flying blind is foolish. You need to first measure, and understand your traffic patterns and behaviors before you can seek to improve it. Installing Google Analytics should be your starting point.

9) Utilize Sitemaps.

Sitemaps, are basically a list of all the pages pertaining to a particular site. This protocol allows you to notify Google about URLs on your website that are available for crawling and indexing, that may otherwise have not been discoverable by Google's normal crawling process. They also should help with getting your site crawled in a more timely fashion.

10) Use Google Webmaster Tools.

Google's Webmaster Tools, allows you to see your website the way Googlebot sees it. The tools provide data on finding out which sites link to yours, finding search queries that list your site as a result and finding which of your site's pages are indexed, and also showing you any errors Google encountered while crawling your site. Those are the core features, but there is more under the hood. The goal is to make your site as Google friendly as possible. The more data you are armed with and utilize, the better your chances are for higher visibility in search results.

11) Produce and publish quality content with some frequency.

Write quality content and publish on a regular basis. Sites that publish more frequently are seen as more reliable than sites that seldom do. This also helps for you to increase the amount of content on your site, which in turn yields more indexed pages, which then yields more visibility, increasing the quantity of search clicks to your pages.

12) Use Headline tags.

Headline tags (h1, h2, etc.) are a great place to use your targeted keywords, phrases and secondary keywords. Search engines recognize that headline tags are more important than the surrounding text, therefore they assign greater value to keywords found within them.

13) Don't forget about the other engines.

Google, the gorilla, produces the biggest quantity of search traffic for the majority, but don't forget about Yahoo & MSN. It's at least worth the effort to stay current on both of their publishing guidelines. Yahoo has a resource for web publishers, as does Microsoft to help you better optimize your pages for their engines.

14) Consistency is the name of the game.

Focus on what works and run with it. There is not one single magic bullet for achieving better search results. It's a combination of these practices and understanding what criteria the search engines look for when indexing your pages. Search is all about optimizing for the relevant keywords or phrase, master this practice and it will pay off. Don't expect results instantly. It takes time to build up your content, establish inbound links, tweak and re-tweak.

15) It gets better by using social media.

Guess what? If you are active in social media, you are probably already ahead of the game. Social networking profiles such as Facebook, LinkedIn, and Twitter all get favorably indexed, and always rank on the top of the search results. This is especially great if your goal is for personal branding. Being active and maintaining consistency, should easily allow you to own your name in Google. Social media is probably the most invaluable tool you could use for traffic generation, if executed correctly. User generated content and the applications that power them such as, blogs, wikis,video, social networking sites, bookmarking, microblogging, etc are the leading mechanisms for search engine traffic, and will only increase as time goes on.

Image courtesy of Silent under Creative Commons license.

Read more by Mike Fruchter at MichaelFruchter.com.

Brand Reputation Management Is Not a Monday-Friday Gig

The concept of a workweek starting at 8 a.m. on Monday and concluding at 5 p.m. the following Friday is cute, but not all that realistic in most cases. Whether you're in sales or engineering, marketing or technical support, there seem to always be tasks that need your attention outside of the listed business week in the company handbook. With the rise of the Web and realtime response and discussion across social networks, managing a brand's reputation is absolutely a 24 by 7 operation. Sometimes, as a groundswell takes on your company, or your products, waiting until Monday to react is simply not an option, for the damage will already have been done.

Today's victim is the pain reliever Motrin, who posted a condescending ad that had many parents seeing red. The ad, posted on their main Web site, essentially stated that carrying one's baby in a sling or backpack would cause undue pain, requiring their product. While delivering a need and solution makes sense, they unnecessarily mocked babywearing as being in fashion, and making you appear like a real mom. The condescending ad ignored the reality of needing to go "hands-free" simply to function, fashion be darned. As a father of twins, I may not be a mom, but I often carry one of the kids around in a sling or a baby carrier, whether to do dishes, or just to type without having to go one-handed. And Motrin's ad was misguided. After my wife viewed it, she said she was surprised the ad got through a series of reviews and passed.

(See the video archived on YouTube)

While not incensed as many mothers said they were, and in a household that didn't have Motrin in the medicine cabinet anyway, we discovered the ad through the power of Twitter, which was ablaze with mommybloggers slamming the campaign. (See: #motrinmoms)

On a weekend not dominated by major news, Motrin's brand got stomped on, and waiting around until Monday to pick up the pieces would be too late. After almost a day of getting dissed, the Web site finally went down tonight, either through exceeded demand, or by way of the company's intervention.

When I talk to brand managers about social media, I recommend three clear steps:

1. Understand
2. Observe
3. Act

They need to understand that your brand is at the mercy of its constituents. And you need to be using monitoring tools to rapidly discover and act upon how it is being used or mentioned - no matter what day it is.

Some basics to get started:

• Twitter Search - to see realtime mentions of your brand or keywords.
• TweetBeep - sending alerts of keywords or your brand to e-mail.
• BackType Alerts - to see whenever your brand is mentioned in comments around the Web.
• Google News search - alerts to e-mail for your brand.
• Google Blog search - alerts to e-mail for your brand in blogs.

These alerts will be automatically sent to you around the clock, even if the doors to your office are closed and the lights are off. Be aware of these services, monitor what is being said, and after all this, act. Don't just react, but do so thoughtfully.

And if you were curious to see just how I look wearing a baby carrier, check out the photo on FriendFeed.

See also:
Marketing Mystic: In Motrin moms debacle, the winner is Twitter
The Standard: Motrin learns there's a downside to viral advertising

30 Different Uses for RSS

By Mike Fruchter of MichaelFruchter.com (Twitter/FriendFeed)


I'm making an effort to become less reliant on visiting websites for the data I need. Spending a majority of my time in Google Reader, I decided RSS could help me accomplish this task. I no longer have to visit Yahoo to read my horoscopes or sports scores. I now track my Ebay auctions from Google Reader. These are some of the ways I started to recently use and rediscover RSS.

This post touches on 30 different ways RSS can be used.

1) Tabbloid is a "hatchling" project that comes to us from Hewlett-Packard. It's a very simple and useful utility that turns your RSS feeds into a personal magazine via PDF format. You can generate your PDF files on the website, or have them emailed to you.

2) Track deals for hotel and airline fares at Expedia,Travelocity,Orbitz and Kayak.

3) iTunes music store RSS generator allows you to set up notifications based on your genre for new releases, top songs, top albums, featured albums and exclusives.

4) Track your favorite sports team news and game scores at Yahoo Sports. Basketball | Baseball | NFL | Hockey

5) Simpletracking.com lets you view the latest tracking information from all the major US shipping carriers. No need to go directly to the carrier's website anymore. Get notified when your package tracking information has changed directly from your feed reader.

6) Create customized news feeds and track specific keywords. You can get a feed for any search you do on Google News. First do any search on Google News, then simply use the Atom or RSS link on the left-hand side of your search results page to generate the feed. Here is what my FriendFeed Google news feed looks like.

7) Track your favorite online comics strips. Tapestry Comics maintains an RSS directory of comic strip feeds. Dilbert, xkcd and several hundred more feeds can be found here.

8) Create customized Ebay auction search feeds. Keep track of Ebay auctions with ease.

9) Set up custom feeds for job searches using the Indeed job search engine. As with Google News, the process is the same. RSS job feeds are automatically generated on the search results pages.

10) Get real time reports about current traffic incidents in your area. Traffic.com delivers RSS feeds of traffic information for most major U.S. cities.

11) Be notified of severe weather warnings and advisories for the United States, issued by the National Weather Service.

12) Get notified of the latest movie and dvd releases courtesy of Movies.com.

13) Get notified of current airport delay courtesy of Flightstats.com.

14) Listen to the President of the United States radio addresses.

15) Get the latest NASA news articles and press releases.

16) Read your Daily Horoscopes.

17) Send RSS feeds to Twitter using TwitterFeed.TwitterFeed is a simple utility that will check an RSS feed for updates and send them to Twitter accordingly.

18) Get notified of RSS feed updates via SMS messages sent to your phone.

19) Convert RSS feeds to audio recordings. You can also subscribe to them as podcasts via iTunes, and download your recordings as an mp3 file.

20) View the latest public pictures being uploaded to Flickr. You can also generate custom RSS feeds based on a multitude of parameters detailed here.

21) Generate custom Picasa RSS feeds for your family pictures. You can also generate feeds from public pictures. All search result pages will generate an RSS feed for that keyword. Here is one I set up for "Dogs."

22) View the real time public Twitter time line. You can also get your Twitter account time line by going to your Twitter profile page. Scroll to the bottom right of your profile page and you will see an RSS link located there.

23) Keep track of your recently played Last.fm tracks. Replace mfruchter with your Last.fm user name. ws.audioscrobbler.com/1.0/user/mfruchter/recenttracks.rss

24) Keep track of what you and your friends are bookmarking. If you wanted to find out what Louis Gray has bookmarked recently, you could go to his FriendFeed or Delicious url. Better yet you could check your Google Reader. To find yours or a specific Delicious user's RSS feed, simply goto their Delicious profile page and scroll to the bottom right of the page where you will see an RSS icon. You can also generate custom RSS for specific keywords/tags. All tag search result pages will have a corresponding RSS feed option. Here is one I set up to track of all recent public bookmarks tagged "twitter."

25) Watch the most viewed YouTube videos of the day. You can also customize this to your liking based on this criteria.

26) Keep track of new products on Amazon.com. Never miss when new items become available. You can generate an RSS feed for just about any product category Amazon has to offer.

27) Try an RSS feed matching service to find new feeds based on your interests. One that comes to mind is Toluu. Toluu allows you to upload your existing OPML file to their service, they in-turn will match you to new feeds and members who share similar preferences in feeds.

28) View all of your publicly shared RSS items on one web page. This is a great built in feature of Google Reader. Any item you star or share is automatically saved on a public html page that Google generates for you. Here is what my shared page looks like. To see the public page containing your shared items, click the "Shared items" link in your Google Reader. You'll see a list of everything you've chosen to share, along with a link to the page where they are displayed.

29) Use Google Reader as a new tool for microblogging. With the ability to “share” or “share with note" option in Google Reader, you can leave comments and invite conversation on posts you publicly share. Aggregate Google Shared items into a site like FriendFriend, so others can voice their thoughts as well.

30) Get the best of FriendFeed without ever going to the actual site. FriendFeed generates RSS feeds for almost every user function of the site. You can view your mainfeed as well as your, comments and like feeds in Google Reader. Have you created any topical lists? You can get RSS feeds for your lists too. I have found this function particularly useful as I can now track my "social media whales" list in RSS. Often I spend more time in Google Reader then I do on FriendFeed. RSS gives me a backup and safety net, so nothing goes under the radar.

Read more by Mike Fruchter at MichaelFruchter.com.

My 9 a.m. Morning News Trumps Your Evening News

I am an information glutton. I want to know all the news, and get it as it happens, preferably before everyone else. By the time it's discussed in the afternoon, I want to already have seen it, dissected it and reacted to it. It's this demand for a real-time news firehose that has me turning to Twitter for real-time events instead of Google News, and what has had me looking to Google Reader and FriendFeed before mainstream news sites or Web portals for just about everything else.


Google Reader Tells Me 9 a.m. is the Primetime News Hour
As Google Reader's Trends statistics show, I read every single item that flows through my RSS reader, even if it's just for a second. But the time you're most likely to catch me, unblinking, in front of my RSS reader is around 9 each morning. The statistics show I'm parked on Google Reader most often at 9 a.m. with other spikes around 3 p.m. and 5 p.m., and on those days when I start earlier, 8 a.m.

Assuming a typical workday, I have probably taken in between 800 and 1,000 new items from RSS before the evening news comes on. By the time the news networks have selected what they'll focus on for 30 minutes, with each story getting maybe a minute's worth of attention, interrupted by commercials, I've likely seen the news break and get spun by multiple people whose opinions I trust. By 11 p.m., when the late night news comes on, I've more than moved on. And you can forget about waiting around for the next morning's paper.

By the time your papers are hitting the driveways of people across the country, much of the news is 24 hours old. That's why you've seen a rise of 24-hour news networks, headline news, and new ways to get the news shoveled ever quicker. I may not be a morning person, and the twins certainly aren't helping there... but I know to get the news early. Google Reader and other tools enable you to pick who your information filters are, and when you want to get your news. Don't wait for the networks or the paper to choose when you should get it. Just go get it already.

Combine Friends and Google Reader for Best News Filtering

By Chris Miller of TheSocialNetworker (Twitter/FriendFeed)

For those of you that truly digest RSS, it has become more than a super-sized meal. You are gorging yourself to keep up. Each day you find yourself discovering new feeds through links and sites like Toluu. I slowly dug through hundreds of feeds a day, mastering the Google Reader keyboard shortcuts as I utilized it more. I found myself making folders, sorting feeds, importing more OPML and watching the unread count grow larger every morning. And you could forget about trying to catch up after a long weekend!

So this is where I began to change my mindset and workflow. I surrounded myself with trusted friends that have the same indulgences and interests as myself. I began building a wide array of people and started adding them to my Google chat client so they would also show in my reader. I then sat back and watched as the shared links came in. Not too surprisingly, many of the exact articles I found interesting, they did also. That is why they are my friends in the first place. As the shared items grew, my need to visit my own folders lessened.

Let me explain more in detail. I had about 14 folders for sorting purposes and a general bucket. The general bucket got looked in on at an ever increasing gap in time. I found myself scanning the first few then marking all read. This means those feeds could possibly be removed, but it was nt like I was wasting space or anything, so of course they stay. I would find a good story here and there, but the most part I had added them for one good story and found nothing else really came out. The effort to weed through is now larger than the effort to ignore them.

The remainder of the folders were sorted by my own mental process and it works great. Each folder gets attention at least twice weekly, some daily. When I am working on a project or article, well maybe more than once a day. What happens to the rest? They either sit a few days until I change back to that folder or I mark them as read and declare feed bankruptcy on a semi regular basis.

Here comes the change. Once I started noticing that my freinds were sharing the same feeds I found interesting, I took a chance and started working from those folders more often. I grew my friend base and even solicited more of my Twitter followers and other networks to link up. My library grew as well as my enormous filter.

I have basically outsourced my feed reading. I rely on a large amount (always taking more) of workers, that I hire for free, to sort through my news, announcements, stories and excellent blog postings. They then provide filtering and share to me what should be focused on immediately. I choose to look at the others when I have a moment. Like sitting in the car waiting on yet another child to finish yet another activity. Bless the Google Reader for Blackberry.

I then, in return, become a worker for my friends by sharing an filtering feeds to a finer granularity that many of them use as a feed. Mainly the staff that works for me. They have now gotten a cleansed feed that has been through many filters and then the final siphon. All built around being a friend, sharing with a click and then doing the same in return. I thank all my filters and would like to expand my empire. So add me as a friend and lets get to filtering. idonotes@gmail.com for google chat (not e-mail, Twitter me otherwise).

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Chris Miller, for starters, is the author of TheSocialNetworker and the podcast TheSocialGeeks. He is an avid social media consumer, tester and early adopter, which leads to his apparent enthusiasm to write and podcast site reviews. He even sneaks in his own opinions. You can find Chris on all the social networks (yes, really almost every one of them) as IdoNotes, including Twitter.

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RSSMicro Adds FeedRank to RSS Search Engine

RSSMicro and FeedCamp have been out since 2006, trying to measure hot topics, popular RSS feeds and offer a broad search engine through millions of feeds. (See Search Engine Journal for a 2006 review.) In the last week, RSSMicro introduced a new measure they call FeedRank, which utilizes an algorithm they claim taps into a feed's updating frequency, quality of content, and whether the sites are "known", to deliver a numerical score, graded on a steep curve.

The new FeedRank is said to have eliminated many spam Web sites through ensuring the quality of the content on the source, and its unique information across articles. But even if you think you are a top content producer, you might be surprised at how poorly you're rated. In fact, only 1% of all feeds rate better than 7 of 10. 3% rank as a 6, 6% as a 5, and 9% garnered a score of 4. The vast majority of blogs (including this one) get a score of 3/10 or less.

Given the preponderance of low scores, I'd be surprised if most bloggers would want to display their FeedRank.

But outside of that single measurement, RSSMicro, and its companion site, FeedCamp, could give the much more popular Google News and Google Trends a run for their money - if anybody knew about them, or if they worked harder to make their site look current.


Today's Top News and Images are Political, Of Course
The main RSSMicro page highlights top news, videos and images from almost 6,000 different news sources, on top of the more than 4 million RSS feeds they say they scour with their search engine.

The FeedCamp site, powered by RSSMicro, shows the top terms across the many feeds they cover. Unsurprisingly, you see terms like Obama, McCain, Election, Palin and Voters atop today's list. You can also delve into the archive to find out what terms were popular at any date, starting with June 9th of 2007. At that time, Bush and Iraq were top topics, but today's presidential candidates were nowhere to be seen. Flash forward to November 1, 2007, and Clinton ranked as the #7 topic, with Obama as #43. McCain didn't crack the top 100.

The sites are worth checking out, especially for trends, assuming somebody can crack the code and track keywords over time.

If you are interested in seeing where your feed sits in FeedRank, use the FeedRank Checker on this page. And if you crack a 4 out of 10 or higher, consider yourself privileged.

Web Service Logos from AOL to Zuula Get Spooky for Halloween

Google is the best-known Web company that gives its logo a frequent revamp for holidays and other occasions, Halloween being no exception. But the search engine giant is far from alone in their creativity. Last year, I highlighted YouTube, Technorati, Yahoo! and FriendFeed as companies who went the extra mile to add pumpkins and other Halloween gear to their logo, and in 2008, many are back at the drawing board.


This Year's Entrants to the Halloween Logo Ball
As of midnight Pacific time on Halloween, Google has once again carved out a jack-o-lantern, replacing its two O's with the pumpkin and a seed scoop. The L in google? A candle dripping with wax.

In an attempt to seem similarly hip, AOL turned their O into a pumpkin and their logo is infested with bats. Yahoo! is displaying a Flash-based Halloween scene with pumpkins aplenty. Ask.com, an also-ran in the search rankings, tries to win out by making their entire page Halloween friendly, showing trick-or-treaters on a Fall day.

FriendFeed is back at it, with more attention to detail, as a youth in ghost costume springs up as the "n", arms aloft as one shoelace dangles untied. The two "e"s are jack-o-lantern ies, with toothpicks keeping the letter intact. Meanwhile, their real-time search engine has its unfair share of cobwebs.

Zuula brings up the rear of the alphabet, but doesn't lag in design with its own silhouetted pumpkin and Halloween scene.

Unlike last year, YouTube and Technorati are not yet in the Halloween spirit, nor are other brands, including LinkedIn, Twitter, Facebook, MySpace, or the long-forgotten portals of Excite and Lycos, which deserve their own cobwebs, if you ask me. Also not participating - Digg, Reddit and SocialMedian.

Added via the comments:


PopURLs: http://popurls.com/

Find any good Halloween logos this year? Let me know in the comments. And have a Happy Halloween!

Google Reader Unveils Individual RSS Consumption Statistics

Google is sitting on a goldmine of data around RSS feed reading and consumption. As most universally accept that Google Reader is the most popular feed reader, Google likely has a plurality of information showing when bloggers post, when people read, and what the most popular feeds, items, etc. are. So far, despite having all this detail, the Google Reader team has been largely reticent to reveal their knowledge, choosing instead to promote RSS as a standard, rather than setting bloggers up with yet more ways to measure one another.

Today, a crack opened in the stone facade, as Google Reader delivered charts for every feed you are subscribed to, which shows when the feeds publish, by day, date and time, as well as how quickly you get to read the items themselves. The data, which leverages the last 30 days of activity, rather than the duration of the feed, or when you first subscribed, highlights the total posts per week, the total subscribers known to Google, and when the feed was last pinged. This part is not new.


Google Reader says Mondays have been busy here.
What is new are a set of bar charts showing what days bloggers post, what time of day they post, and when you read the pieces. The resulting charts can show gaps in a blogger's schedule, whether you wait hours to get a feed, or if they are filling your RSS in box overnight as you sleep.


Google Reader Shows Scoble Skips Days and then Spikes
For individual bloggers who post 1-2 items a day, you can see two or three day holes in their publishing, but for more high-volume sites, like Techmeme, TechCrunch, or Wired, for example, the resulting curve of information begins to take on a liquid form with fewer spikes. It's us individuals, who actually don't read RSS feeds 24 by 7, as much as we would like to, who have the holes in our consumption of that data.


Google Reader Shows Techmeme's Activity to be Fluid
To access this information, go to your Google Reader, click on the feed name of any item, and then click "Show Details" in the top right corner. Last 30 days will show what dates the author published (and you read it). Time of day will show the time the author published (in your time zone) and when you read it. Day of the week will show the day the author published (and when you read it).

We already had aggregate statistics, and now we have individual statistics by feed. It's tempting to guess what other mountains of data the Google Reader team is sitting on, and to wonder how we can tap in.