Monday, July 21, 2008

The Talk About Rules for Social Following Is Getting Out of Hand



As the world of online "friends" is getting increasingly blurred, and many of us are joining social network after social network, expanding our realm of friends to mean much more than just those we know in real life, artificial rules of etiquette are being created for when you follow someone or add them as a friend, and when you don't. And when two people have different, unequal rules, there is a potential for conflict, or hurt feelings, even when we have the option to step back and realize this is all very silly. No one hard and fast rule works for everybody, and I would expect that the "rules" are different for each network, given the impact "following" can mean.

This whole ruckus about "You didn't follow me! I'm going to unsubscribe!" led me to playfully suggest a new approach this evening:


(See the FriendFeed response to my Tweet here)

The issue of who to friend started well before social networking sites like Friendster and MySpace took hold, and before Twitter and FriendFeed changed the game in terms of how adding somebody as a friend could open a floodgate of information.

Early demands on who to add as a friend were problematic even in the early days of AOL Instant Messenger. Making my AIM address open to family and close friends was one thing, but soon, casual acquaintances would want my AIM address, and logging on to the service left me at their whim for contacting me, or seeing my status. Soon, I was hiding my service, pretending to be away from the desk, or blocking the very same people who still thought we were AIM friends.

With Friendster, the issue of "friending" again came up. Would I accept the friend request from a college roommate I really wasn't all that fond of? What about if there was a girl I had a crush on, who I wanted to follow, but I didn't want to "friend" in case she figured it out? (Complicated, I know)

Suddenly, the issue of friending became less about wanting to actually follow real friends, or peers, and instead, became an arms race - to get the most followers, to follow the most people, to rise up a leaderboard, or feel some kind of achievement because you could claim a friend as a household name.

There became issues with Facebook only accepting 5,000 friends. Twitter saw people set up rules to auto-follow anyone who followed them, even as it became common to follow thousands or tens of thousands. FriendFeed has seen many do the same, even though to follow a person there means not just Twitter updates, but blogs, photos, videos, and dozens more services, in addition to integrated comments.

Soon, the concept of auto-following, and gaining prominence over following a huge number, or being followed by a big name became the norm. While it might make sense for a Robert Scoble or a Duncan Riley to do it, for the rest of us, the firehose of data can be choking. And by opting out of the automatic following process, we can be called on the carpet for not acting the way others expect us to.

A few key examples:This issue is highlighted by services which show you the disparity between those you follow, and who follows you. For Twitter, there are sites like Twitter Karma and Less Friends, and recently, one was developed for FriendFeed, called FriendVenn. Of note, I've used Twitter Karma to get my lists in sync, but haven't been able to use FriendVenn, as it's limited to 3,000 total connections so far, and I'm ahead of that mark, even if I didn't follow anybody on FriendFeed at all.

There's nothing wrong with seeing the disparity in bulk, rather than on a one by one basis, but it's more of a curiosity than a call to action in my mind.

On Twitter, I used to be quite selective about who I would follow. But over time, thanks to the improvement of Summize and Twitter's frequent downtimes, I'm not using the Web interface to watch Tweets, but only to send notes. Now, there's really zero impact to me to following a bazillion people. If it makes them feel good, then I have no problem adding them to my stream. But in reality, unless they say my name, or a search query I'm watching in TweetDeck, I'll probably never see their updates.

FriendFeed is a different story altogether. FriendFeed's best environment is the Web interface, where you see all updates. A FriendFeed follow is a lot "heavier" than a Twitter follow, as you get all the updates from all the disparate services. This means that while you can casually follow tens of thousands on Twitter, it can be a bit overwhelming to follow even a few hundred on FriendFeed, unless you're absolutely comfortable with missing out on some updates. As a result, I've been a little slower to follow people there, even as my in box on some days can be flooded with new followers.

The way I choose to follow people on FriendFeed was first, people I knew, or engaged with elsewhere, second, following people who engaged in my activity through comments and on the feeds of the others I followed, and third, friends that those I follow engaged with, and whom I shared interests.

This more tentative approach means I have only 300+ people I follow on FriendFeed instead of 3,100 or more. I believe that by adding more and more, the fun and engagement will surely be lost, just as it was on Twitter's Web interface when I added so many people, or in Facebook, where I get new friend requests daily from people I'll probably never meet. I expect there are probably some good 250 to 500 new people who I'll find interesting on FriendFeed who might be following me now, but I want to make that choice after seeing their activity, not just on automatic.

Am I really going to overweight my social networks with ladies? Probably not, as fun as that sounds. But am I going to overweight every network with every single follower I possibly can, again, probably not. The way I use Twitter and FriendFeed or Facebook or LinkedIn or any other service that relies so heavily on connections is the way that I do it, period. It's not necessarily the way you should do it, and no one right way is right for all people. But if there is a point where I'm not following you, and you are following me, it's probably not personal, and it shouldn't be made personal. To each their own.

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Sunday, July 6, 2008

As I Get Older, Some Online "Friending" Gets Creepier

I don't know if my transition from being childless to being a father of two has contributed to my being more aware of my age, but as I get requests to be "friends" on a variety of social networks, from Facebook to Plurk, Identi.ca, Twitter and any other social site of the month, I'm finding myself a bit uneasy when it comes to "friending" young contacts.

On top of the occasional annoyance that youth anywhere from 10 to 15 years younger than me are engaging in the same networks I am, there's just something that has me hesitating every time I get an invitation from a 14 year old or a 20 year old who wants to follow my updates or be connected.

At my old age of 31, were I to be a "real world" friend of any 20 year old girl, people should be asking questions. If I were palling around with some 14 year-old boy geek, they would be asking other questions. Yet, the occasional eyebrow-raising invite hits my e-mail box, and makes me wonder if somebody just might get the wrong idea.

What if I were to take the next step and move beyond a simple friend acceptance on Facebook or Twitter and try to find out more about this person?

For example, take Mashable's Alana Taylor, age 20, or Read Write Web's Corvida Raven, age 20. I'm friends with both on Facebook, and I've had many conversations with Corvida on Google Talk, traded e-mail, and phone calls.

Alana I've never talked to, but going to her personal blog had me feeling like I was getting a bit too much information.

Similarly, a 14-year-old Josh Jenkins asked to follow my updates on Plurk, and I reciprocated. What do I have in common with Josh? And how I do I explain any interest I would have in his updates, or those from 18 year old Ivan B, 19 year old Eric Kerr and 19 year old Jared Eberle?

Thinking about it makes my head hurt a little bit. Alana's Facebook profile says she graduated from high school in 2006, eleven years after I did, and at a point where I'd been married for three years. Josh Jenkins wasn't even born until my junior year in high school. Assuming teenage dalliances, he could be my kid, for crying out loud.

Maybe I'm overthinking it a bit. I know online "friending" and "following" is growing like gangbusters for people in social networks everywhere across age groups. And I know that to many, maybe my age of 31 seems young. But isn't there something a bit creepy about all this?

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Monday, June 30, 2008

On the Web, If You're Not Growing, You're Dying

Often, perception of a site or service's momentum can be self-fulfilling.

Even over the last two years of my writing on this blog, the companies I cover have changed, as what used to be relevant has become less so, and new hotshots have come to take their place. But while some niche services are on their way to becoming household names, others that could have done so are fading, when compared to their peaks of 1, 2 or even 5 years ago.

One tool showing the decline of brands relative to one another is Google Trends, which measures how frequently a keyword is searched for as a percentage of the total searches on the Web.

Using Google Trends, you can see the near-death of older Web 1.0 brands, like Netscape, Lycos and Alta Vista, the plateauing of early Web 2.0 brands, like MySpace, and the deflating balloon of weakened brands, such as Technorati, Digg and Microsoft.


Netscape's Downfall... In Graph Form.

And Lycos Follows Suit.

A little more than a week ago, Google Trends made news by introducing the ability to track data on Web sites, but the service's core element helps shed some light on the fact that the interest level in Technorati has been slashed in half in just the last 12 months, that MySpace peaked a year ago, as did Digg.


The Technorati Monster Is Starving.

And Digg Is In a Rut.

MySpace Is Floating in Space.

Meanwhile, as both Google and Yahoo! have continued an upward trajectory of world interest, Microsoft has seen steady decline every year, starting in 2004, when the data was first tracked.


The Only Thing More Depressing is MSFT Stock.

At one time, it was fun to point out that the Technorati monster had escaped, that Technorati wasn't up to challenging Google Blog Search, or to debate whether Digg's relevance was going to decrease with its move away from solely having a tech focus. But Google Trends lays out on the table the tougher news - nobody cares, and the number of people actively looking for news on Digg or Technorati is going down, while many, many other services are rapidly growing.

While the entire market of Web measurements is questionable, from Alexa to Compete.com and all sorts of competitors in between, it'd be interesting to see Google get even more aggressive with their trends, showing the velocity of a term's decline or ascension. Maybe that'd get the point across a little better for those saying their damaged brands aren't in trouble.

And lest you think Google Trends is all bad news, it's not. Take a look at hotter stories, like Twitter, FriendFeed, Facebook or Google itself to see what an up and to the right arrow looks like. But if these brands aren't careful, like some of those listed above, they too could stagnate and fall. And once you slow, you're really just preparing for the inevitable drop.

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Sunday, April 27, 2008

My Social Media Consumption Workflow

Amidst watching some talk about how they are reducing time in Google Reader due to information overload, or switching away from one service for another, whether due to its features, the friends, the noise or the content, I've been thinking a bit about how I consume social media, and specifically, the order of how I do it, to be sure I've caught up on everything quickly.

There's no question the amount of information I consume can be daunting. Glancing quickly, as of this morning:

1) I have 270 RSS subscriptions in Google Reader, sending between 500 and 800 items a day.
2) I follow 490 Twitter users.
3) I am subscribed to 269 FriendFeed users.
4) I have 210 Facebook "friends".

On the back of all this information coming this direction, I am pushing out information:

1) Posting one or two items here daily (1,300 so far)
2) Updating people on Twitter (334 updates so far)
3) Comments and Likes on FriendFeed (1,135 and 643 respectively)

In addition, there are a number of ways to engage and act on the data.

1) Adding bookmarks to Del.icio.us (630 so far)
2) Tracking activity via Technorati and Google Blog Search
3) Tracking comments here and elsewhere via Disqus
4) Trading e-mail with readers, entrepreneurs and peers

Add the above to a way a typical non-robot views the Web, including viewing news, sports and entertainment, not to mention everything to go with work and family obligations, and it can be hard to know where to start. While there's no question I'll vary from this process from time to time, below is a good idea of how I start the day in social media.


1) It always starts with e-mail. E-mail helps me know what's actionable. From e-mail, I can find out and act on:
a) New Twitter, FriendFeed and Facebook connections
b) Direct Messages from Twitter
c) New comments on the blog via Disqus
d) If Google Blog Search has uncovered references to the blog
e) If there are conversations about upcoming posts or new services to check out.

When e-mail activity is completed, I open the Web browser. While FriendFeed is my home page, I usually leave it on the first visit of the day, and head to Google Reader, to rapidly consume the Web.

2) Reading Google Reader, I can catch up on the night's blog posts, add items to my link blog, or open posts in a new tab to bookmark or comment.

3) I'll open Twitter and do a quick scan of the first few pages of "tweets" from those I'm following to see what the discussions of the day are. I'll also check the replies tab to see if anybody tried to send me a message where action is required.

4) I head to FriendFeed.

Why is FriendFeed last in this order? It's because unlike the first three, which feel like work, where there is an action that needs to take place, or a task that needs clearing, FriendFeed is more like the finish line, where I can finally relax and engage with peers. I don't necessarily want to be rushed when I'm on FriendFeed, but can take time to see what others have done throughout the Web, make comments and respond to others who have commented on my own activity.

Also, visiting FriendFeed last here means that my feed is "properly" filled, with shared items from Google Reader, bookmarked items from Del.icio.us, any updates on Twitter, etc.

5) Additional activity

All other social media activity is optional, and comes when it makes sense. That would include:
a) Submitting items to the Elite News Tech Reddit
b) Digging items from the Upcoming list of Digg's Technology section
c) Visiting Shyftr and posting comments or responding to conversations.
d) Seeing what's popular on LinkRiver, ReadBurner or RSSMeme.
e) Checking trends and news on TechMeme and the TechMeme River.

Everybody has their own route to how they consume and act upon social media. This is how I tend to do it, so I feel I'm on top of things. Am I doing it wrong? How do you go about your social media workday?

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Saturday, April 26, 2008

You Can Only Pitch Me In Reverse Polish Notation or Pig Latin

As the world of journalism/old media gets increasingly blurred with bloggers/new media, some of the larger news-breaking bloggers are finding themselves inundated with pitches from companies looking for additional exposure. In an effort for some top bloggers to reduce the total noise sent their way, some are spelling out the right way and the wrong way to pitch them. But for any company looking to make a name for themselves, how can they possibly remember who wants to be communicated how?

Take a look at some of the more high-profile bloggers who have, at one point or another, said there is one approved way to get their attention:



Stowe Boyd of /Message writes Via Twitter, "The Only Approved Way To Pitch Me" is via TwitPitch.


On his blog, he writes, in Twitpitch Is The Future, "Companies will be directed to this page to get the idea, and those that try to stick with the bulging email approach will suffer a three-strikes-and-you're-out rule: After three times of being warned, they go into the spam category."

Upside to him: Less e-mail, more clarity on whether something is being sent his way to write about.

Downside to the company: Their pitch is visible to everyone, making it clear they are shilling, and exclusivity is eliminated.



Marshall Kirkpatrick of ReadWriteWeb says the site gets "piles and piles of pitches for coverage from companies all day long and they almost always come in by email." His recommendation for would-be article subjects would be not to send an e-mail, not to call, not to use Twitter (even Direct Messages), not to use Facebook or Instant Messenger. Instead, he wants you to use RSS!


His idea there is that PR folks should send RSS feeds for client blogs and news releases, so when updates are made to their blogs, he'll see it, at his leisure.

Upside to him: Less e-mail, and the ability to enjoy/actually use Facebook, IM and Twitter without getting pitched.

Downside to the company: No understanding as to whether ReadWriteWeb actually "saw" your pitch, absolutely zero pre-pitching, and zero exclusivity. This way, RWW wouldn't get the news until it was out. In fact, Marshall says this is only for things that are public with no embargo, even pushing people back to e-mail for those.



And last year, Robert Scoble famously said Facebook would be "a new kind of press release". In the face of a growing e-mail tsunami, he said Facebook wall messages would be passed to his Nokia phone. He says, "now we have a new way for PR people to let me know about their apps. Write it on the wall please. Facebook: the new press release."

Of course, this only works until every PR person figures it out, and Robert would end up with the same information glut, just moved somewhere else.

Upside to him: Lower e-mail flow and fewer phone calls.

Downside to the company: Not every company uses Facebook or considers it professional. Facebook pitches would get lost amidst others wishing Robert a happy birthday or any other notes, and again, they would lose any chance at exclusivity or an embargo, after pitching in public.



So what do we have here, just in these three examples? We have three prominent bloggers with three very highly differentiated, inefficient ways of soliciting engagement with public relations and companies. While it's extremely popular these days to dish on old media journalists and claim print is going the way of the dodo, even the biggest reporters at the high-profile media outlets can still be reached by phone or by e-mail. They're not making you jump through hoops to get their attention.

To me, while its likely bloggers are looking to make their own lives easier, and looking to utilize available technology tools to bring clarity to the process, it looks like a sign of weakness. Can't handle the data glut or the outreach coming your way? Somebody else will. Somebody else with the ability to write as quickly as you can, with the right tone and a big enough audience, who can be reached by e-mail or by cell phone, or by Twitter or Facebook or FriendFeed or anything, will write that article and get that news coverage you miss.

Do you really think companies are going to remember to pitch Marshall at ReadWriteWeb via RSS and Stowe Boyd by TwitPitch and Scoble by Facebook? Knowing PR companies, I know they won't. Most of them still believe in the spray and pray method of e-mailing all contacts under the sun. There needs to be change, but making everybody jump through hoops while losing the personal engagement, exclusivity and timing won't work.

UPDATE: Elliott Ng, in the comments, gives us some good links, including Brian Solis' article on PR 2.0: In Blogger and Media Relations, You Earn the Relationships You Deserve and Rafe Needleman of WebWare complaining on Twitter about being pitched via Plaxo.

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Tuesday, April 22, 2008

Facebook Chat Is A Great Addition, Implemented Well

When Facebook's chat functionality debuted at the beginning of the month, I wasn't immediately interested. After all, adding a chatroom-like function to a social network largely comprised of students, family and casual friends isn't exactly a world premiere of revolutionary innovation. But, this evening, it wasn't Twitter or FriendFeed that helped me directly connect to a colleague, but Facebook's chat to the rescue. Its simple design, offering basic functionality, is, in my opinion, a real win for the site.

Now, when logging in to Facebook, a small horizontal bar fills the bottom of the browser window, showing Online Friends and a (#) showing the number who are online at the same time as you and are ready for chat. To start a chat is simple, by clicking the Online Friends tab, click a friend and a small mini-window extends from the chat bar.

This evening, a colleague and I walked through the demo of a new site, traded ideas, and quickly accomplished what usually would have taken a phone call, or a series of e-mails. Facebook's ability to know that I was logged in, and cross-reference my status with those of my Facebook friends, made the conversation possible, and has me thinking other sites, like Twitter or FriendFeed, would be wise to consider adding similar functionality that displays what other friends are online and ready to strike up conversation.

I'm still not a huge Facebook fan, and probably use about 5% of the network's features, but now, when logging in, one of the first things I'll be doing is checking the "Online Friends" tab and seeing who would be interesting to talk to. It just works, simply and cleanly, the way it should.

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Friday, March 21, 2008

LinkedIn Company Detail Shows Silicon Valley Carousel


How Select Tech Titans Stack Up
(Click for larger image)


Last night, LinkedIn rolled out a major upgrade to the professionally-oriented social network and career/recruiting database, adding new company profiles, giving corporations the same kind of dedicated page to their background as their individual employees have had for roughly five years. (Here's mine.) While corporate profiles have been around forever, LinkedIn adds "special sauce" through its large user database, determining where employees come from and leave to, what other companies they are connected to, and who may recently have changed positions or joined the company. Good stuff.

The new company profiles on LinkedIn are a gold mine for reporters who want to get data beyond what the PR guys may want to dish out. (See: LinkedIn Is a Paradise for Smart Reporters)

Want the average age of an employee? A good estimate is on LinkedIn. Want to know if there is a high level of turnover, and people don't stay long? LinkedIn has that too. It also can provide hints as to whether a company is so strong that folks aren't leaving at all, or if they are leaving in exodus. And if you peer closely enough, you can see the Silicon Valley carousel, as employees move from company to company in search for the next big thing.

You can see employees move from PayPal to Google, Yahoo! or LinkedIn. You can see Friendster employees went to Yahoo! and Zazzle, or from Napster to Apple, Yahoo!, Microsoft and Google. And if you think Google is getting all the good employees out there, there's no question they get their share, but so far, it looks like Facebook is getting a lot of new hires, and nobody's leaving - a boomtime for the social networking giant.

Interestingly, due to Apple's tenure, and the company's rising from the ashes with the return of Steve Jobs, you can see employees that once left the company have returned, having never lost the Mac religion. You can also see longer median tenures at the more established companies, like Microsoft and Intel, who also feature an older employee base.

Gender-wise, men dominate LinkedIn data for the tech industry, with between 60% and 70% of all employees at the companies I selected. Could that be the case, or is there an overweighting of men who use LinkedIn, compared to the true employee base? Maybe it's both?

LinkedIn opening up this data will keep company marketeers and PR on the alert to see how their data is being portrayed, just as they should be watching their coverage on Wikipedia, for in this case, it's their employees' collective data that is pushing the details, without a filter, and just maybe, the truth will reveal more than they had ever imagined. I know I'll be spending a lot more time poking around LinkedIn now myself.

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Monday, March 10, 2008

How I Found or Started Using A Dozen Web Services

I was talking with a friend the other day about one of the Web services I use on a daily basis. When they asked about how I first learned of the site, I couldn't really remember. Did I get invited? Did I just log in? Did a friend tell me about it? No idea.

So, I thought I'd take a look backward and share how I found out about some things, or what the driving reason was to join others... and maybe you can tell me any interesting stories you have along the same lines.

(Presented in no particular order...)


1) MySpace (www.myspace.com)

I don't use MySpace, per se. I certainly don't have a MySpace page. But in 2005, when I was hosting the Oakland A's themed ANtics here (instead of on PhotoBucket), I saw a lot of traffic from random MySpace pages. Enough folks thought highly enough of the comics to post them in comments or their profile, so I got a dummy login and can now click through to see what people are saying about them. And this... I promise you... is the only way I ever use MySpace.

2) Facebook (www.facebook.com)

Like with MySpace, I avoided Facebook as long as I could. The social network seemed more appropriate for my younger sister, a college student, than it did for me. When Facebook opened up, I still resisted, but I couldn't help being lured in by all the talk of Mario Romero's Feedheads application, which tagged the most popular shared items in Google Reader. I got a Facebook account almost solely to use his application, and then ended up sticking around. I still don't consider myself a major Facebook user, but have gained a good number of "friends" on the site, and play Scrabulous with the family.

3) Feedheads (facebook.com/feedheads)

See #2, basically. Robert Scoble lusted after Mario Romero's excellent application, and his reviews were so glowing that I was willing to join a social network just to get it. The fact that this functionality hasn't yet been written into Google Reader directly still baffles me.

4) Twitter (www.twitter.com)

I first publicly swore I would never use Twitter, and then later, after asking the community's opinion, reversed my stance and joined the service. The honest #1 reason I joined? Because I felt in the wake of my highly visible argument with Mashable, that just maybe the entire event could have been minimized with a few well-placed "tweets" to Mark Hopkins. While we had tagged each other on e-mail, the responsiveness just wasn't as fast as it could have been with Twitter, and that helped me jump the shark, to avoid a recurrence, although admittedly the argument eventually made me a lot more friendly with Mark and the Mashable team than ever would have otherwise.

5) FriendFeed (www.friendfeed.com)

It's funny, I can't tell you if I was ever invited to FriendFeed by anyone in particular during their closed beta period. But in a discussion on Robert Scoble's site about Feedheads being his favorite Facebook application, one commenter asked, "What do you think of Friendfeed (http://friendfeed.com), and their Facebook app ?", saying it did even more than Feedheads could. I went back to Facebook and saw the FriendFeed application did exactly as advertised. (Oddly, my Apple Mail tells me I got in on October 17th, the same day I first announced Feedheads getting its new name, while the comment's time stamp is October 18th.)

6) Spokeo (www.spokeo.com)

I had never heard of Spokeo until I met with their VP of Marketing at a Plug and Play tech conference last fall. The demo was enticing enough for me to sign up. (See my initial coverage here) The site's still interesting, and it's been fun to watch their development, but given the lack of interactivity, I've defaulted to FriendFeed for sure.

7) Reddit (www.reddit.com)

A few years ago, I was asked to be emcee for a local talent show. While there was no way I would have even thought of attending, let alone participating, the option to be in control was too much to pass up. I think the same thing happened with Reddit. I'd largely ignored the service, in favor of Digg, but when Reddit allowed for custom Reddits to be built, and MG Siegler of ParisLemon came calling with the idea for an elite Reddit, I jumped on board.

8) ReadBurner (www.readburner.com)

It's almost not fair to post this one, now that Alexander Marktl has taken it down, but I saw some oddities in my referral logs, coming from a server hosted on the Amazon Web service. I clicked through and it was amazing to find this incredible service without a domain name or any Google traction. (See the first story from January 7th here) For two months, ReadBurner shined like the Phoenix, but came crashing down to ash after the developer let real life get in the way.

9) LinkRiver (www.linkriver.com)

Another referral logs hero.

Adam Stiles had been using LinkRiver on his own site for some time, and I had largely ignored it, thinking it was one user's pet project. When overnight, it went from adamstiles.com to linkriver.com, I realized it was ready to hit the big time. A few e-mails later, and I was in touch with Adam to find the real story.

10) RSSMeme (www.rssmeme.com)

After ReadBurner debuted, other services came in the site's wake. None was more excitable than Benjamin Golub, who seemingly overnight crafted a link blog aggregation clone. Not hours after the site had debuted was Golub tweeting about it on Twitter and sending me Direct Message after Direct Message. Eventually, I said "enough" and checked it out. Despite initial rough edges, he's developed the site and grown its link blog base to the point that it is the unquestioned leader here.

11) Yokway! (www.yokway.com)

This was a fun one. Yokway! still isn't out, and won't be for a week or two. But I found a reference to the near-term appearance of Yokway! on one of the tech blogs I read. After I searched Google, and found the site was closed, I did another search on Google's Blog Search, finding one mention of Yokway!, in French, from February 1st. The author helpfully gave a backdoor access port, and a few clicks later I was in and checking out the service, which will be very cool when it debuts for real.

12) Athletics Nation (www.athleticsnation.com)

I include AN here as it's become a major part of my Web experience every spring and summer. I was visiting the Daily Kos Web site one day in early 2005 when Markos Moulitsas casually mentioned Sports Blogs Nation, and the Athletics Nation Web site. I clicked through and was dumbfounded... it was as if a light had been turned on and I openly asked where the site had been all my life. A single site... dedicated to A's baseball, full of knowledgeable fans. It was amazing. I've been an A's fan for 20 years now, and an AN fan for 3. Soon thereafter I became part of the site's editorial team and have contributed stories or comics since mid-2005.

There's no possible way I can dig deep into my e-mail or blog history and find everything. I do know that beyond these dozen services, I joined LinkedIn way back in 2003, on a colleague's recommendation. I was buying computers off eBay back in 1999, and was using PayPal back in 2000 to buy game tickets. Amazon shows me I ordered a set of books in 1999 using the same ID I have now, though I can see e-mails to my mother about the service dating back to 1997. There's also no perfect way to find out when I started using Google Reader or TechMeme, or the first time I ever started reading TechCrunch and Scoble... but sometimes it's worth looking backwards a bit to remember just how we started using these things, even if it now seems like we always have been.

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Monday, February 25, 2008

FriendFeed Opens Up, Raises $5 Million in Funding

After several months in closed beta, available by invitation only, FriendFeed, a leading social service for aggregating your Web lifestream, opened up its doors to the general public tonight, and announced Series A financing of $5 million, including funds from Benchmark Capital and two of the company's co-founders, Paul Buchheit and Sanjeev Singh.

In the competitive social activities aggregation landscape, FriendFeed has stood out from the competition thanks to its origins, founded by a small group of former Googlers, its clean design, and its rapid adoption of new features, implemented in a way that benefit users.

While FriendFeed has been at times compared with the FaceBook news feed, FriendFeed offers not a dumping ground for application spam, but instead a new way to "discover and discuss information among friends," as FriendFeed co-founder Bret Taylor put it in a press release issued late tonight. In my several months of using FriendFeed, it's become a must-visit site multiple times a day, as the service not only streams my Web activity in one central location, but also that of my online peers, giving us the opportunity to comment and share new ideas and findings.

The site has become such a big part of my Web activity, that just yesterday, I made FriendFeed.com my start page online. Also of interest, long-time FriendFeed holdout Robert Scoble finally jumped in to the service feet-first, following repeated prodding from me.

And the prodding hasn't just been focused at inviting new users. FriendFeed, over the last few months, has been overwhelmingly responsive to feedback, including my 10 suggestions for FriendFeed from last December. In just the last few weeks alone, FriendFeed added a new tabbed interface, opened a new company store for FriendFeed logo items, and added options to add items in a new window. They may seem like small details, but the company is constantly innovating.

With FriendFeed opening up tonight, we can expect the service to grow tremendously, kicking off the next wave of social networking services aimed not at posting busy profiles, but instead, aimed at collaboration, sharing and communication. We're excited to see FriendFeed grow, and look forward to their next stage.

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Thursday, January 24, 2008

Taking Technologies for Granted, and the Resulting Quiet

Yesterday, while browsing updates on Twitter, Frederic Lardinois of The Last Podcast asked an interesting question saying, "I noticed that the Facebook hype seems to have died down quickly. What's going to be the next big 'it' thing online?"

While I can't speak for everyone, I see the lowered discussion around Facebook as part of the cycle which occurs when a technology transitions from being new, and therefore exciting, to instead, being accepted and absorbed into daily use. Oddly enough, in this phase, you're more likely to see news about these accepted technologies when they surprisingly stop working, or go down (in the case of Web applications).

That's why it's not too uncommon to see bloggers, from A-Listers like Robert Scoble and Steve Rubel, all the way to B-Listers and below, like me, seemingly change their tune - gravitating like moths to one technology, and then buzzing on to the next and the next and the next. One day it will be Twitter. The next day it will be Facebook. Then TechMeme. Or Google Reader. Then Joost. Then Seesmic, Pownce and so on.

For me, I was doing some thinking about how you've seen that here - and there's no doubt it's happened. I used to talk a lot about how I use iTunes. During my off-work hours, there is very little time when on the laptop and iTunes isn't running. I also don't talk much about my TiVo, where I used to. I don't mention FriendFeed as much as I once did, nor LinkedIn, Facebook, or standard Mac apps. Why? Simply because they work, and they are part of my every day technology intake.

Does this mean these services are less valuable than today's flavor of the month?

No, of course not. But they are not as shiny as they once were. They don't have the newness factor and intrigue they did when they were first discovered, and by the time you've been using a product for months or even years, it can seem that everything that needs to be said has been said. Is Facebook still inhabited by zombies and are people SuperPoking too much? Yes. That didn't change. Do my iTunes updates still automatically populate Last.fm? Yes, of course. Am I still using Google Reader at a rapid pace? Yes. But I won't mention it unless I set some new record, they add a new feature, go down or lose all my feeds.

So while Scoble and others are occasionally lambasted for having something approaching attention deficit disorder, it's not necessarily a medical issue. And that doesn't mean those developers working hard on the next generation of iTunes, Google, and Facebook have the option to slow down. It just means they're entering a new, more mature, quieter phase. As bloggers, we're not necessarily always looking for the "next big 'it' thing" online, but if we find it, there's no doubt we'll tell you.

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Saturday, January 5, 2008

New FriendFeed Fans Group Started on Facebook

With FriendFeed rapidly gaining momentum, there's no question the service is accruing its share of fans, myself included. With that in mind, I created a new group on Facebook to provide a platform for FriendFeed Fans to get together, share links, suggestions and help promote this next generation distributed broadcast medium.

You can find the new group here: Facebook: FriendFeed Fans

In case you thought I was just about the only one enamored with FriendFeed, check out the following links:

Alex Gawley:
I Love FriendFeed
Charles Hudson:
FriendFeed and Plaxo Pulse - FriendFeed Is My Preference and it Reminds Me of Twitter
ParisLemon:
You Should Probably Be Using FriendFeed

If you're not on FriendFeed yet, you should be. See my feed and sign up.
If you're not on Facebook, more power to you. But if you are, then join FriendFeed Fans today.

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Thursday, January 3, 2008

The Data Ownership Wars Are Heating Up

You would have to have been in a cave or without Web access today to have missed Robert Scoble's one-day forced exit from Facebook, initiated after he utilized some pre-release software from Plaxo to pull down his friends' contact data. Without wanting to pile on that already fatigued story, it's an interesting salvo in what will be a heated, prolonged, battle between all the service providers, and their users, over who should gain access to what data, who owns it, and what they should be allowed to do with it.

Facebook's reasoning was that his efforts violated the company's terms of service. It's all well and good to bring your data into the site, but don't you dare try and get it out. FriendFeed's Paul Buchheit, doing some TOS sleuthing of his own, asks in response, Should Gmail, Yahoo, and Hotmail block Facebook? After all, Facebook users are all giving the site access to the same type of user information deemed so valuable, and just as in violation of the terms of services as Robert's stunt was.

And Facebook isn't alone in this yearning to import contacts from other services. LinkedIn does the same thing. So does Spokeo. You can synch up your Webmail contacts, or import a .vcf card from any application, like Microsoft Outlook or Apple's Address Book. But isn't this data yours? Shouldn't it be just as easy to get the data out as it was to get it in there in the first place?

This is bound to get even more intense in the coming year and beyond. Just look at what happened when the Google Reader team got a tad over-aggressive in deciding for you how you might want your shared link items distributed. There were calls from all corners of the Web for privacy and for Google to renounce the practice. With data being so easy to generate, and so portable, for different services and devices, and with so many companies' intellectual property effectively being from user generated content, they have a vested interest in keeping you and your data in, and the ability to export out.

With that being true, it's remarkable when some companies approach the issue in a much more transparent and beneficial way. Take Assetbar, for instance. In the company's product description, they write, "Don't worry, your data is yours. You can always delete everything and even export it as a .csv or XML file!" Assetbar knows that the data you brought in and you commented on, the data you shared and the private messages you created are yours.

I believe that users aren't going to stand for companies deciding just how they should be allowed to interact with their friends and their information. They are going to demand portability. They are going to demand transparency, and they are going to demand a rapid response when things go awry. That Facebook eventually got back to Robert today and restored his account is fine, but if he wasn't one of the highest-profile bloggers on the planet, there's no way it would have happened that quickly. This time, Facebook just may have done enough to save face. But there will be a next time, and a next, and a next, unless the policies change.
On the same wavelength, Scott Karp writes about:
The Coming War Over Data On The Web

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Sunday, December 30, 2007

10 Predictions for 2008 In the World of Tech

1) Google Will Trump Both TechMeme and FeedHeads

Amid the discussion of Google's sneaking in a social network, little has been said about Google Reader potentially tabulating and reporting the most commonly-shared items and most popular feeds. I believe that in 2008, Google Reader will start reporting the most popular feeds, clicked items and shared items. By the end of 2008, it will become equally important for bloggers, if not more so, to be atop this list, instead of on TechMeme. Google will also integrate this information for both Facebook and iPhone, competing head to head with Mario Romero's excellent Feedheads application.

2) Facebook Will Buy Digg in an All-Stock Transaction

With the company being valued at $15 billion, Facebook can offer around 5 percent of the company to Kevin Rose and team at Digg and net them pre-IPO shares of what's sure to be a white-hot 2009 offering. The all-stock transaction would value Digg above $500 million, the highest possible exit for the company. Public companies, including Microsoft, will counter with $300 million of real money and be rebuffed.

3) eBay Will Sell StumbleUpon to Yahoo! or News Corporation

eBay has done absolutely nothing with StumbleUpon since the service's $75 million acquisition. Unlike PayPal, which was a natural fit, StumbleUpon has no fit within the ecosystem of eBay. A more acquisition-savvy businesses, like Yahoo! or News Corp, will end up with the property by the end of the year. Expect this to accelerate alongside management changes at eBay and continued fallout after the Skype disaster. What it will do is pocket eBay some serious cash. This time, StumbleUpon goes for north of $200M.

4) Twitter Will Add Video, Photography Support

Moving outside of its 140-character niche, Twitter will enable bored microbloggers to show exactly what they are doing with still photos and 15 second video clips. Despite the novelty wearing off, many will continue to do so, gaining us precious photos of the window over their computer desk, overexposed facial closeups and pictures of their breakfast. The service will be integrated with Picasa, Flickr and Photobucket.

5) Apple Boot Camp Will Morph to Be Like Parallels, VMWare Fusion

Some time in 2008, Apple's Boot Camp application will no longer require a restart to run Windows applications. Users will be able to natively run Microsoft Outlook, Project, Access and all other Windows-only applications alongside their Mac OS X applications on any new Mac. While developers may decry the competition to Parallels and VMWare Fusion, Apple will remain quiet, and slowly take over the market.

6) At Least One Major Browser Will Embed Ad-Blocking

By the end of 2008, either Firefox, Safari or Opera will natively ship with the ability to block all ad banners and Google AdSense. Publishers and bloggers will make a lot of noise about it, while secretly avoiding ads themselves. A significant percentage of early adopters will change browsers solely for this feature.

7) Assetbar and FriendFeed Will Gain Early Adopter Audiences

Early adopters always looking for an edge will move away from Bloglines and Google Reader in search for something more cutting-edge. Many will turn to FriendFeed and Assetbar, following the latter's launch, to find a rich feed reader with social networking features. However, neither service will enjoy a significant market share prior to the end of 2008, and neither will be acquired by the end of 2008.

8) Video Blogging Will Remain Unpopular, Unprofitable

Despite advances in video capture and broadband speeds, Web users will not gravitate toward long-form video blogs, choosing instead to stick with text and photography. Only the rare extreme niche businesses will find any success with utilizing video for blogging.

9) iTunes Video Rentals Will Decimate Netflix, Blockbuster, Hurt Box Office

The introduction of video rentals on iTunes will not only force a dramatic subscriber exit for Netflix and reduced rentals at Blockbuster, but will also further slow attendance at movie theaters nationwide, as consumers find the service good enough, and much less inexpensive than a night out.

10) Fast Company Will be a Fast Stay for Robert Scoble

After joining FastCompany in early 2008, Robert Scoble will be at first jubilant, have initial success, and then plateau. While he will remain tremendously popular, there will already be discussions by the end of 2008 as to where he will end up in 2009, giving ValleyWag and Uncov, among others, plenty to gossip about.

Other 2008 predictions:
Jeremy Toeman: Technology Predictions for 2008
Paris Lemon: The Year Ahead 2008: 17 Predictions
The Economist: Technology in 2008
Mahalo: 2008 Technology Predictions
Center Networks: 2008 Predictions from CenterNetworks

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Saturday, December 22, 2007

The Crunchies 2007: My Voting


According to TechCrunch, more than 82,000 nominations were given for companies and products that best deserve industry recognition for their effort in the past year. They were then whittled down to a final 100 in a wide variety of categories.

Here's how I am voting:
Category: Best technology innovation/achievement:
Vote: Move Networks

Category: Best Bootstrapped Start-up
Vote: FriendFeed

Category: Best New Gadget/Device
Vote: Wii

Category: Best Business Model
Vote: Zazzle

Category: Best Design
Vote: SmugMug

Category: Best Enterprise Start-up
Vote: Zoho

Category: Best Consumer Start-up
Vote: LinkedIn

Category: Best Mobile Start-up
Vote: Twitter

Category: Best International Start-up
Vote: Netvibes

Category: Best User-Generated Content Site
Vote: Facebook

Category: Best Video Site:
Vote: Joost

Category: Best Clean Tech Start-up:
Vote: Tesla Motors

Category: Best Use of Viral Marketing:
Vote: StumbleUpon

Category: Best Time Sink Site:
Vote: Pandora

Category: Most Likely to Make the World a Better Place:
Vote: Kiva

Category: Most Likely to Succeed:
Vote: Wordpress

Category: Best Start-up Founder:
Vote: Mark Zuckerberg (Facebook)

Category: Best Start-up CEO:
Vote: Dick Costolo (Feedburner)

Category: Best New Start-up of 2007:
Vote: Tumblr

Category: Best Overall:
Vote: Facebook
Robert Scoble also posted his Crunchies Votes. We agreed on only 7 of the 20 categories.

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Saturday, December 8, 2007

Feedheads Approaching 10,000 Active Facebook Users

Feedheads, the Facebook application that adds Google Reader shared items to your profile, and displays the most shared items and feeds in a way Google still hasn't figured out how to duplicate, is growing rapidly. At its current pace, the application should reach an installed base of 10,000 by end of day Sunday, or early Monday.

As of 10 p.m. PST on Saturday, the total number of subscribers sat at 9,991. (See Mario Romero's stats)


The Graph as of Saturday Night Showing 10,000 Imminent

While Facebook's come under significant fire for its controversial Beacon program, and the vast majority of applications still seem trivial and childish at best, some developers, including Mario, are finding success by leveraging the social network's platform to deliver tools that big companies like Google, Yahoo! and Microsoft are not.

Feedheads seamlessly ties in my Web activity with my Facebook profile, breaking through its walled garden. In fact, it not only tracks the feeds I share most frequently, but also has created a tag cloud of those topics I share.


You can see my profile here:
http://apps.facebook.com/feedheads/sharer.php?fbID=589638695

Congratulations to Mario on building a successful application that's gaining real traction and real benefits for users. I'm happy to include myself among the 10,000.

Previous Coverage:
LouisGray.com: Facebook Google Reader App Rebrands As Feedheads
Scobleizer: Feedheads: my Favorite Facebook application

UPDATE: Feedheads, thanks to a boost from this story, and Scoble, reached 10,019 Total Users as of 7:30 a.m. Sunday. Also you can Digg this story to push that number higher!

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Monday, December 3, 2007

Facebook Fast Becoming a Game Platform

When Facebook offered developers the opportunity to write applications on the company's API, the fast-growing social network set up an opportunity to break out of its friend-finding, networking roots, and become something entirely different - a platform for real interactivity, not just learning what a friend has done in a passive sense, but to engage directly, either in real-time or in more a "taking turns" mode.

While Facebook's initial applications have been much maligned for their absolute uselessness, enterprising developers are quickly finding Facebook is a great place for casual gaming.

While games similar to those offered on Facebook are available in a myriad of other places, like Pogo or