Tuesday, June 23, 2009

10 Ways Apple's iPhone Leaves Me Wanting More

Ever since I switched from a Blackberry mobile phone to Apple's iPhone, I've never looked back. In fact, at this point, following a full year's use, I am more likely a bigger proponent of the iPhone than I am of the Macintosh itself - something I never thought I would say. While I've gone on record saying that which operating system you use is not as relevant as it once was, I have yet to be impressed by any real iPhone competitor, including the Android-powered models from T-Mobile, or the Palm Pre. For me, I still hold to my comments back in December, when I said there are two phones in this world: those that are iPhones and those that are not.

But that doesn't make the iPhone perfect. As with any other product, it has its holes - some of which seem to be oversights on the part of Apple. Spurred forward by fellow blogger Tamar Weinberg's comments today on one of her own pet peeves, I thought I would discuss my thoughts.

1) Application Sorting Is Practically Non-Existent

I am hardly breaking new ground here, but as somebody who downloads a lot of iPhone applications, I am well into my 7th page of 16 icons, in addition to the core four applications stored in the iPhone's faux dock. To find the latest adds, I have to finger-swipe six times until I find the right one. Even worse, I often find I don't recognize an app's icon, and will have to go back and forth until it is found. It would be significantly better if I could have some kind of categorization and navigation, almost like Windows' Start menu or the Apple Menu to navigate to games, social networking, etc., or even do something simple like sorting all applications alphabetically.

And for those who say this situation is alleviated with the introduction of search on iPhone OS 3.0, it's hardly the answer. For example, I tried to search for Sirius or XM on my iPhone and found nothing, despite having the Sirius/XM Radio application. Why did this happen? Because the app is named "Online"... I kid you not.

2) Multi-Tasking: Where Art Thou?

One of the bigger selling points for the Palm Pre is its ability to multi-task. Just like I can swipe my finger right to left to flip pages in the Safari Web browser, why couldn't I also do the same to flip between open applications on the iPhone? On the Mac (or any computer) it's assumed that you would have a Web browser an e-mail client, and an office application open practically at all times. But with the iPhone, I have to exit out of the app, go to the home screen and launch something new each time. That's silly.

3) There's No Way to Set Preferences On App Music

The crux of Tamar's complaints today... While some applications let you still listen to the music you are hearing on the iPod when you open them up, the vast majority do not, deciding that whatever music background they have provided, or whatever sound effects they have embedded in their game or other application have precedence. It would be great to set up a way to either mute all background music on all applications from the preferences app, or have them all prompt you upon loading. The worst thing is when you're grooving to a great iTunes track and have it fade down to pick up some ditty on a miniature golf app. (Hat tip to Tamar)

4) Rented Films Still Hog Space After They Expire

When I flew to and from Philadelphia to visit Drew Olanoff, I "overpacked" on rented films from iTunes, grabbing three. I managed to watch two, and still have one left to make time for. But while that one film takes just over 1 gigabyte of space, and I can no longer see the expired rentals (having passed the 24 hour period), I saw even this morning that they were taking 4 gigabytes in total of my available data. I had to go to iTunes and manually manage the films, deleting them myself instead of them just going poof and releasing the space for other music or data.

5) The 3G Toggle Switch Is Buried

Everybody knows that 3G is faster than Edge. But it can suck down battery power like nothing else. As such, I often find myself toggling back and forth between 3G and Edge. But to do so is a dumb process. I have to go to the Settings application, select "General", then "Network", and then choose whether or not to enable 3G.

In contrast, "Airplane Mode" sits atop the Settings app, with a simple on/off switch. Why not put 3G in the same space, or let me toggle it in hardware, like I can with the volume or the on/off power switch? I know I move between 3G and Edge a lot more than I ever find myself switching in and out of Airplane Mode.

6) You Can Only Configure One Exchange Account

Need to manage more than one Exchange account? Well, sorry, you're out of luck. Pick one. While we should in theory be grateful that Apple gave us the option to check our work mail on the go, there are a number of scenarios that can see people needing access to more than one Exchange account. For example, if you are a consultant, and you have access to the Exchange server on your company network, but also for the client address you've been given, you can't run both Exchange accounts on the iPhone - period. It won't even let you try.

7) You Can't Customize Alert Sounds

Apple wants so much control over the way your iPhone looks and sounds, they don't even let you choose what your "New Mail" or "Calendar Alert" sounds are. They are either on, or they are off, period. While I don't expect the iPhone to get to the fun heady times of the mid-1990s, when we could customize our Macs to run all number of soundsets, one would think there would be some alternative ways to hear your alerts.

8) Phone Calls Can Interrupt Applications Altogether

We've all seen how cool it can be if you're listening to music and a call comes in. The music fades down, the call takes place, and then it comes back up. Awesome. But for some applications, the phone call can stop it in its tracks, including the aforementioned Sirius/XM app. Streaming music just isn't treated the same way as iPod music, so it doesn't come back when the call is done.

9) AT&T Exclusivity

As if I even need to bring this one up. AT&T is dead weight holding back Apple's ability to grow. One is a flexible, creative, innovative company. The other is a recovered monopolist who trails the rest of the industry in rolling out cutting-edge features, and expecting you to pay a premium for it. Opening up the iPhone in a legal way to additional carriers could spur a feature race that would accelerate the iPhone's capabilities even further, while possibly lowering prices for customers everywhere.

10) Four Icons In the Dock - Period

Adding on to the pain around not being able to do jack with the way my app icons are displayed on the iPhone, it would be nice to see the iPhone dock work a lot more like that on the Mac. My dock on the Mac features 28 total icons, including the system trash. The iPhone offers 4 and 4 period. I don't expect I should be able to post the two dozen I do on a full size laptop, but why not five or six in smaller icon mode? Why should I have to make the tough call of adding the iPod or the Address Book over Safari?

Don't get me wrong - I am a happy iPhone user. But in the face of additional competition from the Android platform, Palm and others, Apple should be trying to plug any and all holes to try and maintain its product leadership. Targeting some of these issues, and those that you've come across in your use of the iPhone would no doubt go a long way. What else do you think Apple should be doing?

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Tuesday, June 9, 2009

AT&T Has Us Approach Intersection of Doing "Right", Common Sense

For the most part, I believe people are good and try to honor the law. Most people, regardless of religion or upbringing, believe it is wrong to lie, to steal or to cheat. But sometimes, there comes a perceived imbalance that drives a mob of people to collectively break the law and flaunt the rules, until the teeming anarchy threatens to break down the system, save it for a clear thinking authority figure who steps in and offers an acceptable alternative. We saw this with the boom of Napster and again with the rise of peer to peer networks for video trading. We saw it two years ago when users gloriously jailbroke their iPhones to install much-desired apps, and we are possibly seeing it again now that it looks like many existing iPhone 3G owners, shackled to AT&T for their service, are going to be unable to perform tasks possible from other carriers.

Going back to the root of the first two examples, with Peer to Peer networks and Napster, why were people sharing files and downloading like mad? For many people, it wasn't a matter of wanting to steal from the record companies, or to defraud artists. From the many stories I read and the people I talked to in that era, the most active Napster users were also among the ones with the largest legitimate music collections, the ones who made visiting a record store or concert a regular occurrence. But there came an imbalance between the ease of acquisition and the price of acquisition of the media, as prices for individual CDs rose from the $9.99 range to $13, $15, $18 and beyond.

Napster, Kazaa and other peer to peer networks, offered an alternative that delivered music of all types quickly, depending on download speeds, and for extremely low cost (free). And instead of downloading full albums, users could find individual tracks and get those alone.

It took a realistic alternative, like iTunes, that offered low per-track pricing and easy, trusted, downloads to push people to move away from illegal options, and for the most part, they have. Similarly, options like Netflix, Amazon Unbox and iTunes again provided users with trusted inexpensive video downloads that were less costly than the rapidly-rising theater experience, with its $10+ tickets (not to mention inability to pause the film).

In each case, consumers, with common sense, grew tired of the restrictions placed on them from an uncaring monopolistic industry. And while the traditional entertainment and media moguls are still reeling from having to adjust to the new rules placed on them by consumers, other old world giants think they can play the game and be a gatekeeper. AT&T's woes were painfully shown by Apple yesterday, who quietly called out the carrier for being behind in practically every important way - not enabling tethering for the iPhone, being incapable of supporting MMS, and giving all of us early adopters a dramatic case of sticker shock when we considered upgrading.

The world of common sense again says that if customers want to pay for cutting edge technology and are willing to pay for your services, they will. But they don't like being forced into a less than ideal situation that makes them feel like they are paying top dollar and getting lowest rung support.

I haven't slammed AT&T much and haven't championed them either. Phone services, like electricity and water, are a utility - something that should just work in the background. The fact that we are even talking about them now means something has failed. It's a relatively quiet group of folks, so far, who feel wronged by the phone monolith's position, but if the failures continue, they will start to break the rules, because common sense says they should, and eventually, the wrong will be right.

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Monday, June 8, 2009

What Makes More Sense: iPhone Tethering or a Wireless Card?

This week is Apple's annual Worldwide Developers' Conference (WWDC). Widely anticipated to be part of the week's festivities is the roll-out of an upgraded iPhone, and of course, its use of the long-awaited iPhone 3.0 software, which will contain a number of solid features, not the least of which is Apple-approved tethering, which would let you use your iPhone essentially as a wireless modem for your laptop, giving you Web access at 3G speeds.

Tonight, while driving back from the Sacramento area after a weekend at my parents, I got in the passenger seat, as my wife drove, and popped open the laptop to queue a list of e-mails, in an attempt to make sure I hadn't overlooked anything in the in box. But, like on an airplane with no WiFi, I couldn't check new messages, and my responses had to wait until the next time I was connected.

Meanwhile, I could always close the laptop, and look instead to my iPhone for the latest e-mails, and surf the Web, but on a smaller screen.

And that all seemed silly. My iPhone had the Web, and the laptop didn't. If the iPhone and computer were set up for tethering, I could leverage the iPhone's Web connection and use the computer's larger screen, its desktop applications and file archive.

And there's the second option - purchasing a dedicated wireless card.

I always had a tendency to mock the wireless cards I've seen added to other's laptops. My Macs have always had 802.11 embedded, and I try to stay close enough to WiFi, but if I had that wireless card in my MacBook Pro, I wouldn't ever really have to think about it. I could have surfed the Web in the car, and I could take the laptop to the park, making that my home office.

Both solutions have their positives and negatives, if I think too hard about it. I am already paying for the iPhone's unlimited data plan from AT&T, so cost would not be an issue, while, I would no doubt sap the iPhone's battery life. Also the clumsiness of making sure the two devices were connected, when I would like to remove wires, and not add more, would be annoying.

But I also don't want to set up yet another recurring monthly payment to fuel my technology addiction, so getting a wireless card that goes virtually anywhere seems like overkill.

We will find out on Monday if we are any closer to having an Apple-approved solution for iPhone tethering, and of course, if it works for the iPhone I have now, not just the next generation. If I have it, I'll try it out, for sure. But as I know a number of my contacts, such as Jesse Stay, have already sprung for the wireless card, what would you recommend? Should I just follow Apple like an unthinking sheep?

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Sunday, June 7, 2009

MLB's iPhone App Lets You Watch Any Game In Ten Minutes

It's well-known that I am a big iPhone fan. It's almost as well-known that I'm also a huge baseball fan, and have been since I was very small. These two factors contributed to my buying the iPhone application from Major League Baseball a no-brainer before the season started. In addition to getting live "gameday" information for any game, box scores and a post-game recap for any contest, the application also features rich media, such as video highlights and audio coverage from both home and away squads - keeping me up to date to any contest, anywhere my iPhone can pick up a few bars from AT&T's 3G network, or over WiFi.


Condensed Game Recaps In Video Are Available Post-Game

At some point in the last two weeks, MLB updated their application, adding a new feature that is extremely valuable if you want to rapidly get a recap of a game you missed - posting video summaries of the contest after every game, lasting only ten minutes or less.

Instead of some suit in a studio interpreting what they think are the best games to display, or the best highlights from each game for you to consume, you can see practically every play, condensed. If there was a hit, it will be there. A run, it's there. Strikeouts. Big plays. All of it.


This Yankees/Rangers Game Can Take Only About 7 Minutes

This is no three-hour time sink, that an archived game on TiVo would be. Today, I literally watched Saturday's Oakland A's game, from start to finish, as my wife drove to church. And with the abbreviated games, I can watch more than just my favorite team. I can see the Yankees play the Red Sox. I can watch the Tampa Bay Rays play their cross-state rivals, the Florida Marlins, or any rivalry, real or imagined. And I don't have to sit through stretches of well... stretching. Or spitting. Or scratching. I don't have to watch foul balls, or coaching visits to the mound. It's a rapid fire approach to the national pastime.


I Can See All the Plays, Big and Small, Quickly

If you are one of the many who already bought the MLB app for the iPhone, you've already got it. Find the condensed versions in the "Video" section of any game. If you don't have it yet, but love baseball, now would be the time.

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Monday, May 25, 2009

How A Lone Nickel Almost Cost Me The Price of A New Mac

My MacBook Pro has been extremely reliable and loyal over the last two years, even after I foolishly chose to crush its monitor in a rented convertible at Spring Training in early 2008, forcing significant repair. But in April of 2009, I was sure I was going to have to take the laptop into the Apple Store, ostensibly to repair it at a steep cost of hundreds of dollars, or even be forced to upgrade, costing me a couple thousand dollars.

In addition to the occasional slowness one always perceives even with the fastest of last-generation computers, my laptop seemed to have loose parts in its housing. I was sure the CD-ROM mechanics were broken, as I couldn't insert discs and the machine would rattle when I picked it up to place in my computer bag, or moved from room to room. One knows it's never good to hear a rattling when they move their laptop around, and I was sure that the next time would be the last time I would start it up and it wouldn't crash for good. I even thought just maybe one of my memory sticks had broken away - which would be a perfect excuse for the perceived slowness.

Though I don't use CD-ROMs often, it became embarrassing to hand a CD to a friend (using Windows of course) at the office and ask them to put the disc's contents on the network for me to see it. What was wrong with my laptop, they asked... and I had no idea. But it was broken for sure.

I talked with my younger sister, who works in Apple Retail, what she thought I should do. She said to take it to a Mac genius. I would probably lose access to the computer for a few days, and the hardware repair would be in the high hundreds, assuming I wasn't covered by AppleCare. (Which I most likely am not.)

But on the night of April 24th, I looked down at my laptop to see the curve of a coin peeking from the CD-ROM drive. I deftly removed it, and it was a boring old nickel. (See my annoyance) Hopefully, I tilted the computer back and forth, and heard no rattling. It was a stupid nickel the whole time. And, as my twins are too young still to be up to such shenanigans, I knew the responsible party had to have been me. Somehow, I had a nickel loose in the laptop bag, and somehow, that nickel just so happened to get into the CD-ROM drive (as Apple doesn't have CD-ROM drive bay covers).

In the last month - no issues. CDs go in the drive just fine. The machine doesn't rattle. And I saved myself a good deal of potential embarrassment from having to go to the Apple Store and have them find out... it was a nickel.

So - am I the only one stupid enough to go through these things on a regular basis? I doubt it. Let me know if you've ever crossed the line from geek respectability to tech flunkie.

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Friday, May 22, 2009

Personal Heresy: What OS You Use Is No Longer Critical



Last September, when Google's Chrome Web browser was first introduced, I told you how I spent the day on Windows, just to use it. While Google is making headway in bringing their Web browser to the Mac platform, or so I've been told, it just hasn't happened yet. In the interim, Apple introduced Safari 4 Beta with many of Chrome's much-awaited features, and Safari has remained my browser of choice, as I tend to find Firefox too slow and too bloated, especially as extensions are added.

Today, I came across an article by Rick Klau, who works at Blogger for Google, saying how he was using Chrome on his Mac, also through VMware, but most importantly to me, as a result of Microsoft's new Windows 7 evaluation program, which lets you gain access to the operating system for free for a year. With my nose in the air, I've watched from my Mac laptop the struggle Microsoft has had with Vista, and how users are begging for Windows 7 to arrive. I've seen Steven Hodson and others talk excitedly about what's planned from Redmond, and largely, I haven't cared. I didn't think it applied to me.

But think of what Rick told us. Any Mac OS X user who has VMware Fusion (or Parallels, I assume), can get access to Windows 7 today, just by downloading the 32-bit version of the .ISO file from Microsoft and getting started. No CDs. No hassles. Just an evaluation key, and letting VMware do the work. The geek in me overruled my Mac bigotry today, so guess what? I'm writing this post in Chrome on Windows 7 in VMware on Mac OS X. It just works.


What? Windows 7 installing on my Mac?


Windows 7? Mac OS X? Does It Matter Any More?


So - back to the focus of the post. For the better part of two decades, I have ranted and raved that Macs are superior, whether it be for the hardware or the OS. The Mac vs. PC commercials on TV are very amusing and help cement the belief I've got a better product. I can largely ignore malware, and know I can get a consistent experience from Mac to Mac for the most part.


Logged Into Windows 7 And Checking the Computer


Sharing My Desktop Between Both Mac and Windows


But I'm starting to think more and more that it really doesn't matter any more. I won't be ranting about the cloud and saying all software is dead, but within an hour, I've got my Web browser set up to all the bookmarks and social services I constantly use. I have iTunes in VMware on Windows 7 seeing all my music from the Mac. I have an FTP client I can use to post to the blog. Practically all I really need the Mac for is the Adobe Photoshop family, Microsoft Office and the comfort of knowing my e-mail is saved locally as well as through MobileMe.


A Typical, Active Web Session, But On Chrome and Windows 7
(Click for a larger image)

I don't feel I need to go feature by feature of Windows 7 and see if it has all the bells and whistles that Mac OS X does. Maybe it does. Maybe it doesn't. But with very few exceptions, I could switch to Windows in this environment, and not lose too much sleep - something that would be made even more possible were I to push all my mail to GMail and take my word processing to Google Docs, for example.

Also in September of 2008, I speculated that the new world of browser choices is all about the hooks, especially from each company's mobile platform. The iPhone loves Safari, as you know. But Safari is also available on Windows, and the iPhone can be synced on iTunes on my Windows 7 partition. Hmm.

The line between what is an Operating System, and what is a Web browser, is getting increasingly blurry. And the traditional benefits of the Mac that always had me red in the face and starving of oxygen when trying to convert non-believers are going away. Maybe that's why I stopped caring about Apple rumors, as I told you last week.

If I do run into somebody willing to listen about what operating system they should choose, I can without hesitation say the Mac, because it's still what I know best, and I have had such a good track record with Apple. But Windows 7, so far, is good enough for most people, provided they can avoid bugs, malware and other irregularities.

So you tell me, am I out of my mind, or finally seeing the light?

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Friday, May 15, 2009

How I Learned to Stop Chasing and Caring About Apple Rumors

In college, during a time when Apple's potential demise ran from probable to "extremely likely", my obsession around the Mac was all-consuming. In the early days for customizable Web browsers, my entire browser bar was littered with Macintosh-related bookmarks, from MacCentral and Macintouch to MacWeek, Apple Recon, Apple Insider, ThinkSecret, As the Apple Turns and the big kahuna, MacSurfer, which had practically every Apple-related update from the day's news known to man. Add on to that my constantly participating on Apple stock related chat boards, from Yahoo! Finance to Raging Bull and Investors Hub, to the ultimate in insider Applery, a real-time chat room for discussing Apple stock, called AAPL Talk, and you could see that Cupertino was a major hub of my daily universe.

As I made it my personal mission to help convert PC users to the Mac, and debated the benefits of OpenDoc and CyberDog, constantly reloading VersionTracker to get the up to the minute updates to Mac software, I also was an occasional participant in the darker underworld of Mac rumors, reading the anonymous bulletin boards across the Web which often featured unreleased specs of yet to be issued products, sometimes full quarters in advance. Sometimes they were wrong, but very often they were right. MacWorld Expos would be anticipated, and then arrive, as we saw exactly what we had already predicted on display, and remained decidedly underwhelmed with everything else - unhelpfully dubbing each the weakest MacWorld to date.


Two Rumors that Never Came Close to Making It

The froth around what Apple would or would not do was so palpable that fans would breathlessly demand Cupertino release products that fulfilled their every wish - fantastical items that would never see the light of day. Strawberry iBooks. A Mac Palm Pilot to replace the Newton. An Apple Tablet. The G6. Apple-branded projectors. It all got to be pretty silly - as "sources" often turned out to be any teenage kid with access to Photoshop or a handheld that made blurry video.

Over time, a few things happened. First, most of Apple's updates stopped having relevance for me. I'm not updating my computer all that often, so the month by month specifications race meant very little, and not being a movie or graphics pro, anything in that realm was a waste for me. Second, our small community of rumormongers started to blur in with the rest of the tech media, themselves eager to get a sniff of Steve Jobs' plans days ahead of their unveiling. Third, Apple started to succeed and become one of the more trusted, if not stable, companies, making my mission a much less important one. Now, practically anyone can see the benefits of the platform over the alternative, even as we move more of our activity to the Web, making some of the issues moot.

Harry McCracken of Technologizer recently had a solid post discussing how Apple's long history of acquisition rumors are almost entirely without truth. So too are the many finger to the wind prognostications from those would-be tech journalists and bloggers eager to get a scoop. Apple has done a fantastic job, in most cases, of locking down the rumor flow from the sieve of the old days. That there will be an eventual update to the iPhone is no secret. That the newest Mac Mini had one extra USB port was hardly news. I've even committed something resembling heresy - I've stopped watching the video taped updates from WWDC and other Special Events. Considering the first blog post I ever made on louisgray.com was in anticipation of MacWorld Expo in January of 2006, you can see things have changed.

The net change over the last few years is this: First, there are fewer leaks and news items sneaking out of Cupertino. Second, there are more people looking for them than ever. As a result, there is a ton of noise, and most of it is completely useless. So I've turned off the noise. I don't go to these sites, and I skip over most Apple rumor news when it hits my RSS reader, because it's devoid of truth, largely guesses, fumes and hyperbole. I just wish some of you could have experienced some of the very real excitement and glee the rest of us dedicated fans felt back in the late 90s when we scored early graphics of the next iMac, or heard about the iPod the day before Steve showed it to the world, before the Mac went mainstream, and those of us who were "the crazy ones" started to look normal to the rest of the world.

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Thursday, April 9, 2009

Weblogs Inc's iPhone Ads Show Focused Content Delivery

By Daniel J. Pritchett of Sharing at Work (FriendFeed /Twitter)

The AOL-owned blog network Weblogs, Inc. is running ads on their properties that are tailored to viewers with iPhones.  Poke around on WoW Insider's iPhone portal at i.wowinsider.com and you'll likely be greeted with an ad pointed straight into the App Store.  Look at Engadget's i.engadget.com and you might see an ad for Land Rovers or other luxury goods.

This is the first time I've seen an ad that specifically identifies me as an iPhone-browsing consumer and supplies ads relevant to that context.  There are plenty of demographic iPhones (or in my case, an iPod touch) on a site about gadgets using an iPhone.  WoW Insider's preponderance of streaming video links make the Babelgum video app a good bet for direct-to-iPhone advertising.  

The integrated nature of the App store means that any iPhone user who clicks through on the ad pictured at left is likely to be able to buy the ad with one click more thanks to Apple's foresight in saving credit card information to iTunes accounts.  This is a dead-simple impulse purchase lined up and ready for consumers to pull the trigger.  

What else can we do with targeted mobile advertising?
We've previously seen the release of iPhone-specific ads in the form of entertaining apps like this Dockers app depicting a man who dances when the iPhone is shaken.  A recently released ad trading network facilitates the creation of a "webring"-style collection of affiliated apps that advertise for one another.  One thing I've noticed about these neat Weblogs, Inc. ads is that they aren't automatically pushed to iPhone users.  When I surf to WoW Insider on my iPhone I'm not immediately redirected to the mobile site.  I didn't even realize the iPhone site existed for quite a long time.

Maybe Weblogs is simply testing this particular advertising channel without wanting to roll it out to all mobile users yet?  It seems prudent to connect these targeted mobile ads with every possible mobile user that comes through their virtual doors.  Simple blog plugins like MobilePress already demonstrate the ease with which mobile-optimized sites can be used without requiring users to find a separate URL.  Why not auto-detect all mobile viewers and give them links to the App Store or whatever other e-commerce engine is most applicable to their handset?  I'm going to keep an eye on these integrated iPhone / App Store ads - it should be very interesting to see if they can live up to the standards for targeted advertising Louis hoped for in his recent post "I Wish Ad Companies Would Truly Leverage Social Profiles".

Read more by Daniel J. Pritchett at Sharing at Work .

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Saturday, March 14, 2009

Apple iPhoto to Integrate Facebook Connect

During Dave Morin's presentation on a search for a more social Web at the SXSW conference today, the senior platforms manager for Facebook mentioned the company would be integrating Facebook Connect with Apple's iPhoto consumer program, in what could be a big step for Cupertino away from their forced vertical integration with Mobile Me, and more toward an adoption of the broader social networking community.

As Facebook grows in visibility, it's no surprise that companies big and small are looking to tap into the service's reported 175 million accounts. As Morin said during his presentation, "The desktop is getting more important in terms of integration with the Web." And the move for iPhoto users to upload their photos to Facebook, add tags and other social data further blurs the line between what is a desktop app or a Web app.

Apple has long considered it one of the leaders of the Web - despite having zero presence in search, portals or social networking in general. The company's long in the tooth iTools to .Mac to MobileMe transition has never really gained traction with the masses, even though the company's iPhone/iTunes and iLife families have been tremendously successful. That they are moving to work with Facebook and support the integration of the service indicates they're trying to dismiss the "not invented here" mentality.

Morin did not indicate which version of iPhoto would include the Facebook Connect option, or a timeframe, but given the presentations by multiple iPhone app developers having integrated the same technology and APIs, it likely won't be too long.

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Wednesday, February 25, 2009

Safari 4's Introduction A Clear Salvo In the New Chrome Wars

In today's Web-centric computing world, there is practically no more important software than that of the Web browser. While an argument could be made that one's e-mail is equally as important, the move to Web-hosted mail services, like GMail and Apple's Mobile Me means that the Web browser itself is where most of today's work gets done. The move from the operating system being the center of our world, and the prism by which we see everything, to that of the Web browser, was central to Netscape's annihilation by Microsoft, and has now practically come true, even as Navigator's time has now come and gone.

Almost 14 years after Netscape as a company went public, a new wave of browser wars is upon us. And while, yes, Internet Explorer, the standard on practically all Windows-based PCs, is still the market share leader, the innovation is not being perceived as coming from Redmond. Instead, it's products like Firefox, Google's Chrome and Apple's Safari which are pushing the envelope and working to enhance our browsing experience. Unfortunately for Microsoft, it's gotten to the point that even if they made a better product with all the possible bells and whistles, nobody outside of Dare Obasanjo would give them credit.

Yesterday, as practically every tech blog on the planet mentioned, Apple introduced a new 4.0 beta version of the Safari browser, including speed enhancements, and most notably, a Top Sites feature that mimics Chrome's most visited sites page. And while other usability enhancements were made, including to the toolbar, expanded browser history and further integration with Google's search bar, it was this addition of "Top Sites" that has everyone thinking about how Apple is taking on Google's Chrome even before the company comes out with its much-awaited official Mac version.


My Top Sites - After Editing Out All Work-Related Sites

And this is exactly the dialog that has long-been needed in the browser space but was lacking when IE finally reached the summit atop Netscape's corpse. Opera and OmniWeb and iCab all had their handful of users, but never gained the kind of mindshare and deployments possible from Firefox, Safari and Chrome. Now, it could be said that Microsoft is being hit from all sides after years of letting Explorer stagnate. (I first called it the Chrome Wars on FriendFeed yesterday)

Being hard wired both as an Apple fanboy and an early adopter, I downloaded Safari 4 beta as soon as I knew it was available. After finally updating the laptop with the latest security updates, we were good to go - and honestly, there will be no turning back. For whatever reason, over the last few weeks, I have had the worst time keeping Safari up and running. Every new tab welcomed a new opportunity to stall and require a force quit. But Safari 4, after a full day's aggressive use, hasn't fallen on its sword even once. And considering I spend practically all my waking hours in front of a browser, that's a good thing.

For me, it's the stability and the speed, and the support for standards, that will make using Safari on a daily basis a success. The Top Sites feature is interesting, a cute way to have 12 pages on hand to click through at all times, but it's not exactly going to save me a ton of time. With RSS, keyboard shortcuts and autocomplete, it's not like I was taking tons of time to enter URLs and go site to site. So yes, we like the new features, but we like it even more that it doesn't crash and will support new Web services that may be using bleeding-edge code.

And while I assume you already know, Safari is more than just a Web browser for Macs. It's also available for Windows, and forms the core browsing experience on the iPhone and iPod Touch. You can get the new Safari 4 beta here: http://www.apple.com/safari/download/.

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Friday, February 20, 2009

Which Companies Will Blink First and Lead Us Out of The Depths?


Graphic via Dreamstime.com

One of the scariest things about the type of economic slowdown we are in today is that it breeds yet more slowdown. If you see the headlines, you can read that as companies anticipate lower revenues and diminished profits, or expanded losses, they are turning to layoffs, and in parallel, reducing their own spending, from program and infrastructure costs, to employee costs. Just this week, for example, HP announced 5 percent pay cuts for its massive salaried employee base, across the board, and the Mercury News reports more than 100 public companies in all industries have reported executive pay cuts since the recession began.

While this helps the company in the immediate term, the ripple effects downstream are quantifiable - which, in my opinion, could make the problems worse.

Assuming lower revenues is one thing. Lowering spending costs impacts all the company's vendors, in reducing their own revenues, spreading the pain around. And of course, reducing the number of paid employees, and reducing the pay to those employees who are left, impacts them such that they are less willing to spend.

It's a high-stakes game of chicken, for if companies expect the market to turn around, and want dollars to flow again, they have to contribute to the economy themselves, and all actions we have recently seen in the press point to companies simply trying to survive what for many is the deepest downturn in memory. But there cannot be survival if every company reduces its spend so that every company downstream, and its employees, fails as well.

During the 2001 to 2003 recession, there were a few bright spots of hope and prosperity here in the Valley, from Google, who rocketed to market-share nirvana in the face of strong competition, to Apple, who rebuilt themselves from a PC company to one built around electronic gadgets and digital sales, following the introduction of the iPod in 2001, and later, the iTunes Music Store, in 2003.

Also during the 2001 to 2003 downturn, government leaders told consumers that the patriotic thing to do would be to open up their wallets and shop - to help keep the economy humming - even as spirits were broken. Of course, the resulting debts and the issues that surround people spending above their means were main contributors to the stark realities we see today, from credit crunches to home foreclosures. But this time, consumers have (hopefully) wisened up, and they are likely more reluctant to spend their way out of this deep recession, especially if they are one of the unfortunate millions who are drawing unemployment benefits or see their bi-weekly paystub reduced.

On this blog, many of the companies and services we talk about have very little to do with capital creation and distribution. Some of the products are fun widgets or sites that enable people to connect in new ways, not so much finding new places to spend money or even have revenue themselves. We recognize that - and hold to the line that for the most part, this blog caters toward early adopters, and it is not necessarily our role to gauge every company's business acumen and prospects - best left to others. But surrounding those people are real businesses with real, tangible products and a real-life balance sheet - and many entrepreneurs and fellow bloggers work for these companies that have been impacted - including some of my peers who write on this site.

Silicon Valley is not immune to this financial crisis. Companies big and small have reduced forecasts and results. Companies big and small have reduced headcount, and many more have reduced their operating expenses, without drawing headlines. Down the food chain, many start-ups have found the VC well to be dry, and will either be shutting down or changing their prospects. But as 90 percent of start-ups fail, this shakeout could violently separate the good ideas from the bad - faster than they had ever desired.

So as practically every business has reacted to the downturn and closed the spigot on spending, which ones will be the first to reverse the trend and say, 'Enough!', instead, taking advantage of competitive weaknesses to seize market share, and approach a more-wary consumer base? We can't sit on our hands and expect Google and Apple to be the names that rise to the top again.

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Sunday, February 15, 2009

What's Growing Faster? Software Bloat or PC Capabilities?

There is an old adage in the storage business. No matter how large you make the hard disk, users will find a way to fill it. The same seems true in the bandwidth and networking business - build a bigger pipe, and customers will find applications that use it up. The same concept extends to me as a consumer, for my traditional software experience. While my laptop is tremendously more capable than its predecessors of 2, 5 or 10 years ago, it sure doesn't seem like the software loads any more quickly, and I still find myself closing applications or forcing them to quit when the whole thing grinds to a halt.

Back in late 1998 after I got a first-generation iMac, complete with a then-acceptable 32 megabytes of RAM and a 4 gigabyte hard disk, I marveled at the gargantuan install needed for the latest version of Microsoft Office. I remember specifically telling a friend to just wait... as the next one would take more than a gigabyte of space. Sure enough, that's practically accepted, and now, it's not too uncommon to see downloads, and even software updates, that are in the hundreds of megabytes.

But the issue is less about capacity and more about the perception of speed. Yes, my laptop can do more than its forefathers. It can do new things with the Web and with video that were never before possible. But booting Microsoft Office, Adobe PhotoShop, FireFox and other products still manages to slow down my system to a crawl. It's gotten to the point that I've even eliminated possible reasons for the slowdown. I hardly ever boot into VMware Fusion any more, to run Microsoft Outlook. I stopped using an external monitor at work, and try to recharge my iPhone only when I don't need full use of my MacBook Pro. And that doesn't even extend to other RAM and processor hungry apps, like one of my personal favorites, TweetDeck.

For whatever reason, it seems that software developers have, for the most part, chosen to add features, and not optimize for speed. I don't think it took more time to boot Microsoft Word 5.1 on my old Performa than it takes to boot Microsoft Word 2008 on my MacBook Pro, even if the Megahertz speed on the processor has increased from 33 MHz to 2.2 GHz, and the RAM from 24 Megabytes to 2 Gigabytes. And lest you think I'm picking on Microsoft, Apple's iPhoto has also been a slow to load memory hog in its own right.

If somebody told me ten years ago that I could increase my processor speed by 1,000 percent, and my RAM by about the same amount, I would have expected to be able to hit "Select All" on my Applications folder and then "Open" to run them all at once. But there's no way. At this point, even with my current machine, I probably can run Mail, iTunes, a Web browser and one more application without slowness. Add one or two more apps to the mix, and we're in spinning wheel city.

In one my recent tirades against how often my machine was slowing down, I heard the all too common reply: "Time for a new one?" but the answer should be no. It's time the pace of the treadmill whereby hardware needs to speed up to handle the new software should slow. Get it to work, and get it to work fast. Please.

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Tuesday, February 10, 2009

Suffering from BeOS Nostalgia? The Haiku Project Can Help.

In 1996, Apple was in freefall and the Macintosh was in trouble. As many Mac fans clung to their Performas and PowerBooks in vain, we prayed for a savior to swoop in and save the Cupertino company from what at the time seemed like certain doom. And before Steve Jobs and Next came in to provide Apple with its next generation operating system, there was a different white knight we expected to keep up the fight against Microsoft and Windows. The white knight was the Be operating system, and its founder, Jean-Louis Gasée. As history now shows, Apple's not choosing Be pretty much killed the OS and the company - as it faded into operating system history, alongside Amiga and others whose time has come and gone. But for its time, it had some intriguing features, which live on in the Haiku Project, which you can try out today.


Inspired by the BeOS, Haiku looks almost exactly like the older operating system, featuring the trademark yellow tabs atop floating windows, featuring a Linux-like terminal, and true multi-threading to take advantage of multiple processors.


And the Haiku project is more than a series of intriguing screenshots. You can actually run the project today, by downloading a virtual image from their Web site, popping into VMware, with or without a full set of applications, from Mail to Firefox to a PDF viewer and a Paint application.


I downloaded the VMware image with the latest nightly build, and sure enough... 1996 all over again. But it wasn't an OS running on a Zip Drive on a 603 or 604 processor. It was a virtual machine running on my MacBook Pro. Quick. Fast. Elegant. Not very useful, of course, but an interesting science project. It works.

So if you want to toy around with an elegant OS and you want to kick the tires or just scratch that nostalgia itch, check out Haiku. See also: OS News: BeOS Lives: Haiku Impresses.

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Saturday, February 7, 2009

Real Apple Fanboys Only Have Apple Watches

I make no apologies in terms of my Apple Mac fandom. Maybe it's the fact that I live 10 minutes from Cupertino, home base for what's arguably the world's most innovative computer company. Maybe it's because I'm stubborn and when I make a choice I stick to it. But whatever the reason, while my passion for their products can ebb and flow between product releases, I will never surrender my Apple fanboy card. And one of the most telling clues that I'm Steve Jobs disciple is worn on my wrist - every single day. You see... every single wristwatch I have sports the Apple logo. Two are the "Think Different" variety, with the numbers being presented in reverse order and the hands moving in counter-clockwise fashion. The other 4 are more traditional. Two are metal and the other two are leather banded.

In June of 2007, in a post for The Apple Blog, I gave Five Lesser-Known Tips on Being an Apple Fanboy. In that list, I said to "Present the Apple Logo in a Good Light", focusing primarily on how people use the sticker on their cars, but the same could extend to how you showcase the logo on the clothes you may wear, the watches you may have, or even how you position the product. A bad customer reference is no good - and know that as a Mac user, you are being watched at all times by curious PC drones who have always secretly wondered what it would be like "on the other side".


My Current Apple Watch Collection

My first Apple watch was the white face "Think Different" watch, which I ordered from Red Light Runner back in July of 2002, for a mere $49.95. The price for these increasingly-rare watches climbed to $79.95, $99.95, and later to nearly $200, before disappearing from the site, as well as its competition, at Missing Bite. But even as I knew my watch could score a few bills on eBay, I was not interested in selling, because to me, the value was more than a couple Benjamins.

The Apple logo watches may not all have the blessing of headquarters. One I got passed on from a former Apple employee who had been given it as an incentive award. Others I got from eBay or other sites. But even if they don't have the Cupertino seal of approval, I've gotten rid of all other watches. I can do without the databank watches from Casio, or the hipness of a Swatch, or the pretentiousness of Movado or Rolex. I don't need to do calculations with my watch, or peer at a compass, or convert units to military time. I just need to get the time, and promote a great brand while doing it. And just today, I took all the watches in for new batteries, and when needed, new bands - so they are in tip-top shape.

You've seen me be unequivocally promotional of sites and products I really like. But it was Apple that first won me over more than two decades ago, and it has been my single-longest obsession. You can get one of the few remaining available Apple watches out there and join the club by picking one up at Missing Bite for $59.95. There's no question in my mind it will be worth more soon - whether you sell it or not.

Think I'm nuts? And would anybody be caught dead with a Windows or Microsoft watch?

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Saturday, January 31, 2009

Who Does Apple Think They Are?

By Mona Nomura of Pixel Bits (FriendFeed/Twitter)


I can't believe it's barely been a month since we were crammed in stores filled with irate last-minute shoppers. If you've forgotten, close your eyes, think back to the few days before Christmas and how brutal the holiday shopping crowd and all the stores are - even the grocery stores.

Now imagine, combining the tiring experience with raining glass. What a nightmare. I would not wish that on my biggest enemy but that is what happened to a couple from Kansas.

Last December, an Apple retail store's glass doors shattered shut from strong Midwestern winds and showered glass all over two shoppers. Luckily, the couple only sustained minor cuts with no major injuries, but the fact remains: Glass. Exploded. On them. In our country where everyone and their pets are quick to yell LAWSUIT, Apple got lucky, as the couple chose not to sue.

Instead, the couple's son wrote to Steve Jobs and Ron Johnson (VP of Apple Retail) about the incident, and the only response they got was a call from Apple Claims in Seattle, to verify that Andrew's parents decided to pass on taking the company to court.

There was nothing from Ron Johnson VP of Apple retail, or his office.
There was no press release from Katie Cotton VP of PR, or her office.
Of course, there was nothing from Steve Jobs (obviously it won't be from the man himself, since he is in no condition to do so) but not even an Out of Office reply?

Unacceptable.
Below is the letter, taken from Gizmodo:
"On Sunday December 21st, my parents were shopping in the Leawood, KS Apple Retail Store. After making their purchases they found a design flaw in the elegant stores of Apple. Glass does not hold up well in Midwest winters As they were leaving the store, a gust of wind caught the front glass door, the door slammed all the way around into the front of the building and shattered all over them. After many apologetic conversations with the employees of the store, they left and my father noticed he had sustained a cut on his hand. To make it home, they had to stop at the local grocery store to get bandages. Upon coming home, my mother discovered she had also sustained cuts.

This all seemed like a lot of trouble and trauma for just adding to the number of Apple products in our family (We have the new Macbook, Macbook Air, 2 iPhones, time capsule, Apple TV, airport extreme, countless iPods, etc.).

THE END RESULT: I emailed this information to Steve Jobs himself, as well as Ron Johnson VP of Apple Retail. My family has not heard from either of them. We did however get a call from an Apple Claims representative in Seattle to make sure my parents didn't keel over on the car ride home and probably trying to find out if we were planning any litigation. My parents took the high road on this one out of respect for the company of Apple which they know I greatly admire. I am an Apple shareholder as well as the Vice-President of the Mac Users Society at my University.

THE BOTTOM LINE: Our family LOVES Apple. We have all been to Cupertino and have seen Steve in person. It's just funny that all Apple did to rectify a retail door shattering on my parents was to make sure we weren't suing. It's ironic that people who get horrible service and whine about it walk out of stores with brand new macbook pros and whatever they cry for. Yet people like my family have taken the high road because we respect companies that give 1st class service to customers and deliver innovative products.

I've Attached a Photo of the Damage to the Store. My heart goes out to all the Apple Employees who braved the cold and stayed until the store closed."
I love Apple, I do. But Apple's course of action - or lack thereof, makes me sick to my stomach. Who does Apple think they are? Have they forgotten why a company succeeds? It is the paying customers. And from the letter, it sounds like Andrew and his parents are loyal Apple customers. To not even extend a written apology from the corporate offices is completely unacceptable - especially since Andrew and his parents handled the incident with class. The least Apple could've done was offered the nice couple a free year of MobileMe, since no one wants to pay for it anyway. Completely unacceptable.

Am I overreacting? What do you think Apple should've done? Do you have any nightmare Apple customer service experiences?

Read more by Mona Nomura at Pixel Bits

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Friday, January 30, 2009

Crayon Physics Deluxe Lands on the iPhone

By Phil Glockner of Scribkin (FriendFeed/Twitter)

It seems like genuinely new video game concepts happen infrequently at best. Usually, the industry is perfectly content to watch how a certain gameplay mechanic does in the marketplace, and if it works, diligently copy and iterate on the concept until it doesn't sell any more.

It has traditionally been the domain of the independent (or Indie) game developers, usually 1 to 3 people working intensively together, to really push the 'state of the art' in the industry. They have always been willing to try something new without the expectation of having to sell a minimum number of units in order to pay their salaries and materials costs.

Crayon Physics Deluxe

Petri Purho (Twitter) is one of those indie developers. The game play mechanic he developed is deceptively simple: Take the equivalent of a child's crayon masterpiece, figure out what sort of things might actually have mass, like a boulder, add pivot points and strings, and then apply gravity and force!

He entered his idea into the 2008 Independent Games Festival and ended up winning the grand price and $20,000 for his idea. He quickly refined his prototype into a game he could sell via his Web site and licensed the rights for the game to be ported to the iPhone.

The Game


For comparison purposes, I am going to hold up the PC version of Crayon Physics Deluxe to be the 'gold standard.' That said, let's see how it holds up.

First, it's not surprising that the unique but fairly elaborate "Mario World"-style level navigation from the PC version is absent on the iPhone. The game starts off with a pretty straightforward-looking intro screen (drawn in Crayon, of course) lets you drive right in to the game.



There are 50 levels, and you can either play them in order, stopping and resuming at any time (it remembers where you left off) or you can go directly to any of the 50 levels you want to practice on from the main menu.

When playing the first level, the first thing I noticed is that the animation did not feel as smooth and effortless as on the PC version. This game definitely gives the iPhone a workout. Once the level is completely drawn in and the game can focus on only animating the puzzle parts of the level, it seems to run a bit more smoothly.

The gameplay mechanics are almost identical to the PC version, if you play in 'tablet PC mode' (with a stylus instead of a mouse), with one big difference: in order to remove something, you double-tap on it instead of right-clicking. This actually proves to be quite a bit more frustrating as the interface seems to fight your efforts to recognize what you are double-tapping on.

Another frustration comes from the relative size of the iPhone screen and a finger. On the PC version, a stylus obscures very little of the screen, and a mouse pointer even less. However, especially with me, I have relatively large fingers and the screen is tiny. This means drawing in a relatively small detail such as a pivot point that requires precise placement is harder than it should be.

Perhaps in recognition of this fact, the iPhone version lets you zoom in on portions of the play field with the familiar gesture of placing two fingers on the screen and dragging them apart (or pinching to zoom out). You can also drag the viewable area around by using two fingers instead of one. Finally, 'resetting' a level to its original position is as easy as giving your iPhone a shake.



The game comes with a level editor, where you can create your own puzzle to play later. Unfortunately, the level editor doesn't seem to have any documentation, and has a lot of shortcomings. For example, drawing a section of 'ground level' is extremely difficult.. there are some little drag-able Xs that are there to identify different geographic features, but they don't seem to work reliably. Usually, any lines that are created just fall off the level immediately once the play buttin is hit. Plus, if a level is somehow miraculously playable and you save it, you can only play it on that iPhone. There isn't any way to export or share the level with someone else.

The translation of the experience over to the small screen is surprisingly complete; I still get the same rush and feeling of satisfaction when I manage to get the ball to touch the strategically-placed star (the winning condition for each level). However, a host of problems plague the release as well. Perhaps in recognition of that fact, the game is currently listed for $4.99 on the iTunes Store.

Even at that price, I would have difficulty recommending the game until the developer manages to address some of the issues I've covered here, such as the generally laggy feeling and the useless level editor. On the other hand, the PC version at $19.95 is definitely worth it.

Read more by Phil Glockner at Scribkin.com.

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Thursday, January 29, 2009

Admiring Companies That Don't Blink

It's tempting to run with the mantra that every company must be transparent. With so many ways companies can communicate to us in real-time, we practically expect every single one to respond to our blog posts, our tweets, and our product demands. We find ourselves publicly lauding those developers who show up in our blog comments and promise change. We celebrate those companies whose founders we know on a first-name basis, and whose Twitter handle we have memorized. But there's also a part of us that finds the silence from companies in the tech space who choose not to be as transparent alluring, as it both adds to the mystery in terms of what they have planned, and gives a sense of confidence on their end that they don't have to change their product to match my every whim.

Apple is one of the best examples of a company whose vast wall of silence and secrecy spawns a vast network of rumor-seekers and speculation. Once limited to the dark recesses of the Web, guessing the Cupertino company's next move has practically become an industry tradition. You won't find an official Apple Twitter account. You won't find an official Apple blog either (though the Hot News page is pretty close). And you most definitely won't find an Apple representative in the comments of users' blogs, saying what features they will or won't add to the next release.

You could say the same, on various levels for many companies. What's going on at Google? Despite their many blogs and the ever-present Matt Cutts, it's not all that transparent. Most Google employees don't blog about their at-work exploits, and product development isn't usually that give and take. Microsoft? A different animal altogether. You could argue Microsoft never really understood the Web, and is a full generation behind the true Valley, so maybe they'll get it in the next five years, but they too represent a company that doesn't exactly kowtow to its users.

There are some smaller companies in the Valley that elicit the same kind of respect, because it looks like they are more willing to focus on improving their product than they are shouting down every naysayer, or responding to critics - as tempting as it may be, no doubt. Some of that can come from the founders' previous experiences, if they have grown up in companies where the focus was more on quarterly earnings and shipping product iterations than it was on asking their customer base for product roadmap ideas.

You can see different approaches in terms of how the strong companies respond to criticism, warranted or otherwise. The bad ones will try and shout you down, posting multiple negative comments in response, and might even post on their own blog saying how you are wrong. The good ones might instead say thanks for the advice, or quietly see your input and tuck the advice away for a rainy day.

Some people think I talk too much about Twitter and FriendFeed here, which is fine, but the reason they get so much attention is because we so clearly see their potential, and we use both services a lot. Of course, with high potential comes high expectations, and I have a tendency to want to push them both further faster, whether that makes good business sense or not. You might remember how at the beginning of this month I posted a long item practically begging FriendFeed to work harder at attracting new users. I stated my concerns that too many people were finding the system hard to use. The team could have done a few things - including saying I don't know what I'm talking about, or the reverse, saying I was right and starting to do all I said right away. Instead, Paul Buchheit explained the team's long-term view. His measured, quiet response was respectful and insightful, but didn't blink. My comments and those of others didn't phase him. He and the team quietly kept working. Twitter, in light of recent criticism as to how they've interacted with the developer community, has similar gone back to work and focused on their business. And I respect that. While I'd love to wave a magic wand to push these companies around, or see how closely their plans match my ideas, their focus is to be admired.

Companies like Apple and Google, for the most part, are "above the fray", and don't seemingly need to kowtow to their users in the way that struggling startups or smaller businesses do. So long as both companies, and Microsoft for that matter, continue to push out high-quality products, and grow their business revenues and profits, playing tit for tat on the blogs and Twitter isn't necessary. And they are a special case, in that their mere silence on a topic can stir even more discussion than a clear answer could. If some of the stronger Web 2.0 companies can cross the chasm to that level, thanks to their unceasing focus, then they have made the right choice. I may pound the table for answers, but secretly like it when they don't say a word.

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Friday, January 16, 2009

Why In the World Can't I Customize Apple's Time Machine?

In March of 2007, when writing for The Apple Blog, now part of the GigaOM network, I openly speculated that Apple would debut a wireless network storage device, combining their expertise in Airport wireless devices with an external hard drive and give users a simple way to back up all their files. Sure enough, Cupertino rolled out the combination of Time Machine software and the Time Capsule backup device to do just that. And while I'm one of those Apple customers backing up my data through the air, you have to color me unimpressed with the flexibility of Time Machine - as its options are so limited, it's practically assumed I'm too stupid to make any decisions on my own. This leads to the application slowing down my computer when I don't want it to and regular bandwidth congestion for me and others sharing the network (notably, my wife).


As with many of Apple's products, Time Machine assumes it is made for consumers who benefit from a limited number of options. The product, in an attempt to backup all your data regularly, comes preset to make:
  • Hourly backups for the last 24 hours
  • Daily backups for the past month
  • Weekly backups until the backup disk is full
And... that's it.

When I am at the office, away from my Time Capsule, I'm not backing up. But when I get home, every hour, for about 10 to 15 minutes, my laptop starts to slow as Apple's Time Machine whirs into action, backing up my MacBook Pro's 200 Gigabyte hard drive to the 500 Gigabyte time capsule. While I've told Time Machine to not back up some folders, to reduce the time and storage space, I can't set up Time Machine to back up with any other granularity. I can't tell it to back up every two hours, three hours or four hours. I can't tell it to only back up after 10 p.m., or in a window from 6 p.m. to midnight, if I wanted to. I can't tell it to exclude certain types of files (like MP3 or PowerPoint, if I wanted to). It's either on, or it's off. And it's on the way that Apple set it up. Not the way I did.


So If I have my Time Machine stuck in the "On" position, I'm doomed to have my computer slow down once an hour and stuff the network full of flowing bits once an hour. I've even switched over to my neighbor's open wireless once or twice just to make sure the backup failed and I could get my bandwidth back. While we've gotten further along than my August post where I couldn't even get Time Capsule to work right, I'm still quite annoyed that Time Machine seems to be designed so simply that I simply can't be happy with it. It's time to get more options.

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Wednesday, January 14, 2009

I Don't Care If You Call Me a Fanboy. Steve Jobs Should Be Immortal.

As today's news that Apple CEO Steve Jobs will be taking medical leave from the company through the summer rockets around the Web, many are speculating this will be the last we may ever see of Cupertino's hero. Following the initial news around Macworld Expo that Jobs was going to forego the keynote and had a hormonal imbalance, whispers grew to loud murmurs, saying that Apple needed a backup plan for CEO - and fast - but now that murmuring has become a roaring crescendo. And while I put myself at significant risk at being labeled a fanboy who kneels at the multi-colored altar, I have to express how losing Jobs for more than a few months will be a significant blow, not just to Apple and its customers, but to Silicon Valley and the world at large.

No doubt in part due to my recent birth, I practically grew up using Apple computers. And even while Windows grew in market share, I saw their interface as a shoddy misappropriation of Apple's intellectual property. As Apple swirled near the drain in the late 1990s, while some mocked the company and called it beleaguered, I huddled among the seeming few fanatics we had left and declared that we would never give up. It was us against the world.

Jobs' return to Apple was curious at first. It was supposed to have been temporary. He vowed he would never be the CEO at Apple Computer, and speculation as to a full-time holder of the role was widespread. But, luckily for us all, he pulled a Dick Cheney (think 2000 VP candidates) and appointed himself. And the rest, as they say is history. He made Apple not just an also-ran in the computer business, but a major force for innovation. He brought color to a drab world. He worked with very conservative businesses and found ways to launch the iPod, the iTunes Music Store, and eventually, the iPhone.

With Jobs at the helm, Apple took the very boring world of MP3 players and cell phones and made them exciting again - and you only have to take a look at the Microsoft Zune, Sony's failed Walkman MP3 player line, and phones from Nokia to see what the industry has tried to do in Apple's wake.

As I wrote during the last round of speculation, I Will Teach My Children About Steve Jobs, I don't intend to tell them about Steve Jobs as you would a cultural icon of yesteryear, but instead because he helped to spur innovation and imagination. The idea of an Apple without Steve Jobs, or a computer industry without Steve Jobs is alarming. Yes, younger entrepreneurs like those running Google and Facebook have lapped Apple in some areas and are forging interesting new products, but there is only one Steve Jobs.

Apple has always taken significant pride in how it uses its vast mountain of cash and its R&D budget. The very best use of said funds would be to first, solve Jobs' medical issue, whatever it is, and later, move on to see if he can be made immortal. This isn't a shifty Bill Gates or a sweaty, rotund, Steve Ballmer we are talking about here. This is the one and only Steve Jobs, who has cared about creativity, education, and users above everything else. The idea of a computer industry without Apple and without Steve Jobs should mortify us all.

June cannot come soon enough. I hope that is truly as long as we will be waiting.

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Saturday, January 10, 2009

Four Reasons the Pre Might Save Palm

By Ken Stewart of ChangeForge (Twitter/FriendFeed)

In Palm’s recent keynote, Jon Rubinstein and Ed Colligan announced Palm’s bold new smartphone, the Pre. After what seemed like an eternity of languishing products and dying market share, Palm announced it’s intent to fight its way back to life.

While recent numbers indicated that PalmOS barely even appeared as a blip on the radar of worldwide smartphone sales (Gartner results Q3 2008), Palm may have itself a game changer. But does a piece of hardware, or even their new WebOS, constitute a lifeline for the battered Palm? Not a chance; their win must come from much deeper within.

When Apple introduced its revolutionary iPhone and OS, they knew competition would be on their heels. Soon after Research in Motion released its lukewarm attempt to compete, the BlackBerry Storm.

In watching Palm’s keynote, what sets them apart is not their product, but the platform on which they stand – a paradigm shift in how to impact your life and maybe their destiny. Colligan lists 4 key things that set Palm apart.

1. Know your competition:

Another innovator, SouthWest Airlines, understood that its greatest competition was not other airlines, but ground transportation. It understood that people flew to save time, and that people chose ground transportation because it was cheap and you could leave at your choosing.Colligan points out that Palm knew it was not competing with the personal computer when it launched, rather Palm’s competition was pen and paper, at that time. A thought process like that is what hallmarks the game-changers in any industry.

2. Simplify people’s lives:

People’s lives are complex and fast-paced. We have information stored in many different places and are often torn between merging the data to achieve congruency and silo-ing the information to attain some level of separation in the varied facets of our lives.

From offering conduits which connect your disparate web services together to mechanisms which avoid duplicate data, Palm seeks to help you view your content holistically – while allowing you the option to filter and compartmentalize as you see fit.

3. Make the technology invisible:

"Fingers, not buttons. Pockets not processors," Colligan quips, exemplifying their focus on making the device interact with you and not forcing you to interact with the device.By optimizing the user experience, both in hardware and software, Palm strives to achieve a state of just being. Whether seeking to interact with the platform as a phone or full-featured information kiosk, the Pre could very well offer options to students of efficiency the iPhone might have missed.

While hardly minimalist, Palm subscribes to the notion of, "Technology that works well should get out of the way."

4. Know thyself, and to thine own-self be true:

"Mobile is in our DNA," Ed boldly states. Palm knows who it is and what it does; the Pre is an attempt to not simply state what Palm does, but what Palm does better than anyone else!Until this announcement, Palm had been quietly fading away, until most had written it off. Rubenstein and Colligan deftly dodge the long absence with talk of what Palm does well, which partners are in place, and how focused they are on the Palm developers and ecosystem as a whole.

So not only is Palm being true to itself, they are hoping to once again revolutionize the way in which the smartphone market is thought of. They acknowledge that while product is important, Palm’s platform is the stage upon which success is built. Only time will tell, but the future looks bright for Palm and the Pre. Their most certainly is a steep mountain to climb in a combative market that won't pull any punches.


Ken Stewart’s blog, ChangeForge.com, focuses on the collision between the constantly changing worlds of business and technology. To learn more about Ken, visit his about page. You may also find Ken on FriendFeed, Twitter, and LinkedIn.

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Friday, January 9, 2009

Does Your Ethical Stance on Rumors Change in a Down Economy?

By Cyndy Aleo-Carreira of Shakespeare I Ain't (E-mail / Twitter)

Tech blogging is just as competitive, if not more competitive, than mainstream news. Nearly every blogger salivates over the tiniest little rumor that could turn into the scoop that lands you the top spot on Techmeme or the front page of Slashdot or Digg. It's practically become acceptable to run with the unconfirmed rumor in order to make it out of the gate first.

Should that codicil to a blogger's code of ethics be removed in a down economy?

Two notable stories have "broken" so far this year that lack confirmation. The first, making its appearance on Gizmodo this past Monday, had Steve Jobs passing on the Macworld keynote because he's allegedly on his deathbed. The second, also breaking on Monday, had SD Times claiming Google would put Juniper out of business by coming out with a hush-hush router to end all routers.

Apple still had a new 17" MacBook Pro and some sexy software upgrades, but Juniper didn't fare so well, dropping steadily throughout the week with a huge dip this morning as the story about the stock falling and the alleged Google router hit the mainstream press.

Are either of these stories true? Looking at past history and the companies involved, I think it's pretty safe to say that Steve Jobs is sick. That's been apparent since the rumors of his imminent demise started swirling after his appearance last year. However, Steve Jobs is not stupid. I don't think he would let things get to the point where he's on his death bed before taking some steps to turn over control of the company, and speculating that he's got one foot on a banana peel over a grave is gossip, not news.

As for Google and Juniper, it's no big secret that Google wants things Google's way. Is Google going to go into the hardware business and compete against companies like Cisco? Never. It's simply not going to happen. If they weren't willing to do it for a consumer device like the rumored Gphone we were all salivating over the idea of years back, they certainly aren't going to do it on a scale like routers, where failure would be catastrophic. But they have Android, and they've shown a desire to apply their software acumen to existing hardware issues. Is it conceivable they are planning to (or already are) working with a hardware company, much as they did with HTC on Android? I might bet a few pretzel sticks on that.

Based on the evidence, however, Google isn't going to topple Juniper, and we aren't going to see Cupertino shrouded in black crepe any time in the near future. And in a climate where tech jobs are on the chopping block and companies are scampering to drive their stock back up to appease shareholders, going for the big dramatic story rather that looking at the facts is going to end up with all of us out of work. If the tech companies go under, so do the jobs writing about them.

Read more by Cyndy Aleo-Carreira at Shakespeare I Ain't.

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Monday, January 5, 2009

DRM = Doesn't Really Matter

If one of the biggest items to be delivered at tomorrow's MacWorld Expo is the elimination of DRM from songs on the iTunes store, as is rumored, then we are on the brink of the biggest snoozefests in technology event history. Forget that Mr. Steve Jobs potentially is suffering hot flashes, and is instead being replaced by Cupertino's wild-haired Pillsbury Doughboy, Phil Schiller. This Macworld has got to be the lowest-anticipated in terms of new product debuts that I can ever remember. And when it comes down to it, despite all the online horror and tongue-lashings, I'd venture a bet that the supposed evils of DRM that Apple has wrought on its users haven't really effected but a small percentage. I don't love DRM, but I live with DRM, and it doesn't really matter.

When Apple introduced iTunes and marketed it with the "Rip. Mix. Burn." campaign several years ago, music labels were furious, thinking the Mac-maker was embracing piracy, a second back to back blow to the maligned monopolists following Napster's runaway success. When Apple introduced the iPod in 2001, and later the iTunes Store in 2003, it had to bend over backwards to gain the cooperation of the labels, restricting who could play what songs when on what computers or iPods, and how many times they could burn playlists to CDs, all in the name of preserving profits.

Over time, some of the DRM rules were relaxed, and the advent of iTunes Plus meant you could some songs from iTunes without rights management, for an additional fee of 30 cents a song. The additional 30 cents, in theory, meant you could do whatever you wanted with the file, just like you can with any hard copy you own, be it cassettes, CDs, etc.

Although I've been an iPod user practically since the first day they were announced, and followed the Apple upgrade path through to my current 16 GB iPhone, and I now own almost 6,000 songs on iTunes, a significant percentage of which were purchased from the iTunes Store, I almost never encounter any issues with DRM. I've upgraded my laptop a few times, moving my data from one computer to the next and authorizing the new machine. I've synchronized new iPods and the iPhone and always been able to play them. My music plays on my Apple TV, and can be streamed from my wife's computer on our same network.

That my music is slathered over with Apple's proprietary DRM is not a big deal, period. I would practically have to go out of my way to find a way that having "suffered" through DRM for the better part of eight years with Apple has negatively affected my music experience. I do know that I certainly am better off than those who chose subscriptions with music companies that have disappeared and gone out of business. I'm better off with my digital music here than in stacks of CDs around the house. In fact, I gave all my CDs away to a co-worker when the babies were born as part of cleaning house!

For eight years, I've wondered if the fact I didn't care about DRM was because I am a hopeless Apple fanboy. Maybe I've fallen under the spell of believing Apple should make the rules for how I use what is ostensibly my music and media. But seriously, the drama of DRM and its limits has been so overhyped I don't even know where to start. If you want to buy your music somewhere else, go for it. There are alternatives. But there's a reason iTunes, iPod and iPhone have been such a success. It's because of what they let you do, not what they don't let you do. It's the best combo on the market, and I don't care one bit about the DRM wars which just might be coming to an end as we know it tomorrow. I never have.

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Thursday, January 1, 2009

iPhone, BlackBerry, and Windows Mobile… Oh My!

By Ken Stewart of ChangeForge (Twitter/FriendFeed)

No one cares about the platform, they care about the experience – right?

In days gone by, there was (and probably still is) a lot of talk about the platform itself. However, gone are the days where you should care about the platform. We have moved from a society stuck in our love-hate relationship with the platform to that of desire for seamless delivery of a solution – we are looking for results.

InformationWeek predicts 2009 as “The Year of the Mobile Apps” in their December 22 issue. With Apple stepping onto the scene with the App Store, Apple has moved more than 300 million mobile apps from the store right to your hand. The experience is easy and painless: we get what we want, when we want it, right in our hand – now!

The numbers don’t lie. Apple has successfully captured 23 percent of the market according to a ChangeWave report in December, with Palm and Motorola suffering losses of almost half of their respective market share: Palm suffered a drop from 18 to 9 percent, while Motorola shed 3 percent to crash land at 4 percent.

Windows Mobile slid precipitously, allowing Apple to overtake it in worldwide sales, and oddly enough, there were no numbers released for Smartphones running the new Google Android OS. However estimates released by HTC put initial sales at approximately 1 million units sold as of December 31, 2008.

RIM Still On Top

Still on top however is Research In Motion (RIM), maker of the recently released BlackBerry Storm. The recent launch of its new platform helped RIM edge up 3 percent to perch at a rocky 43 percent market share. This positive number was only shadowed by the fact that Apple continues to gain on it’s rival by leaps and bounds.

RIM took notice, and architected a $19 million deal to by Chalk Media. Chalk Media, perhaps best known for its Mobile Chalkboard application, is seen as a vehicle for helping RIM deliver rich media to perspective business and government clients. What’s the attraction, you ask?

RIM’s BlackBerry Enterprise Server (BES) allows organizations, large and small, to effectively manage mobile devices across the organization. Windows Mobile and Apple’s iPhone only have rudimentary controls for the most simplistic of data needs… and no centralized controls from which application deployment can be administered. This is a big drawback for companies wishing to actually manage how their information is accessed.

Oracle and Information Builders have built “enterprise app interfaces” for the iPhone, in the hope this will allow subscribing enterprises to effectively deploy applications via this console, but many companies cite difficulties in working with Apple to deploy software via the App Store.

The Take Away

So the takeaway is that Apple and RIM appear to have the greatest lead in this game for US based sales. Apple demonstrated that a solid, dependable platform with an intuitive interface to purchase apps is a solid combination, but is still truly lacking in enterprise-rich features it needs to gain true acceptance. While RIM maintains a strong lead because of its stance on security and centralized management, figures indicate that only 33 percent of Storm users were “very satisfied” with their experience of the device, as opposed to 77 percent of purchasers of the original iPhone.

These numbers clearly indicate RIM’s BlackBerry has a long way to go before it can consider itself a sure-thing, but it is making plays to remain viable in both the business and consumer markets by latching onto the concept of mobile application development and delivery in hopes of staving off Apple’s momentum.


Ken Stewart’s blog, ChangeForge.com, focuses on the collision between the constantly changing worlds of business and technology. To learn more about Ken, visit his about page. You may also find Ken on FriendFeed, Twitter, and LinkedIn.

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Wednesday, December 31, 2008

10 Predictions for 2009 In the World of Tech

Following on to last year's 10 Predictions for 2008 In the World of Tech and the recent results: My 2008 Tech Predictions Look Bad As Year Nears a Close.

1) The Real-Time Web Will Become Critical for News and Information Discovery

Delayed news will no longer be acceptable for early adopters, who will gravitate to the quickest sources of news, wherever they may be. As tools like Twitter Search and FriendFeed real-time offer people to rapidly broadcast their updates, reactions and news with true immediacy, a segment of the population will adopt these real-time sources and favor them ahead of delayed or filtered engines, including RSS, and of course, edited mass media. At the same time, while many of us early adopters may be fairly noisy about this development, we will remain in the significant minority, even as the mainstream becomes more aware of these options.

2) Businesses Will Be Expected to Be On Social Media If They Have Web Sites

In the mid and late 1990s, there was a land rush for domain names, as every company jumped in and procured Web addresses and built out Web sites to establish their electronic home. Although many of these sites were rudimentary at best, they knew they needed to be there to participate. In 2009, it will be expected that brands and businesses will be similarly established on social media, using tools like Twitter, Facebook, LinkedIn, FriendFeed and YouTube.

3) Apple Will Introduce A Succession Plan for Steve Jobs as CEO

While Steve Jobs is not likely in imminent danger, the continued unsettled rumors, as well as a good level of common sense will push Apple to present a succession plan for Jobs, which will not take place immediately, but over the space of a few years. One to three names of potential in-house replacements will be named, as well as a timeline, as Steve fades to the background, but continues to wield tremendous power over Apple's vision and deliverables.

4) TechCrunch Will Acquire VentureBeat or Silicon Alley Insider

Mike Arrington's tech blog continues to be the influence leader in its space. Both VentureBeat and Silicon Alley Insider have forged strong brands with a financial bent which would be good additions for the TechCrunch brand as Arrington and team look to extend their umbrella and wrap up what he considers to be the best blogs. SAI in particular would offer an East Coast/financial bent that the Silicon Valley-based TechCrunch is currently not known for.

5) Android Will Have Less than 20% the Sales of iPhone in 2009

While commoditized PCs managed to put pressure on Macintosh and relegate Apple to a small market share percentage the Cupertino company is still trying to recover from back in the 1980s, history will not repeat itself, as Google's Android partners will be unable to knock the iPhone off its perch as the must-have smart phone for power Web consumers. BlackBerry will continue having a significant share in the enterprise, but it will continue to be iPhone eroding its share, not the Android, especially given the unmatched array of applications available for the iPhone which Android will not be able to match.

6) A Major Alternative to FeedBurner Will Emerge As the Service Stagnates

Google's mismanagement of FeedBurner has many people frustrated with how the feed service has been run since its acquisition last year, as the service continues to see slowness, outages, and recently went dark, shutting down their blog and being gobbled up by the AdSense team. Competitors will emerge, enabling bloggers to move their FeedBurner subscriber base and historical statistics to their new platform.

7) FriendFeed and Twitter Will Both Be Independent Through 2009

Despite Twitter's recent dance with Facebook, it will rely on its existing venture capital funding and find revenue that enables the company to stay afloat at least through the end of the year. FriendFeed, similarly, will not be acquired or merge with any other service prior to the end of 2009. The company, if necessary, will instead do a second round of funding, with its own internal sources providing much of the capital.

8) Companies Will Continue Budget and Staff Cuts Through the Third Quarter of 2009

The layoff parade in 2009 will not be limited to unprofitable companies, small companies or practically any category of companies. The doom and gloom that have hit the financial markets, advertising, real estate and almost every sector will continue through the first half of the year, before starting to see a rebound in the third quarter. You will see strong companies like Microsoft lay off thousands, and practically everyone will not be renewing contract positions that have concluded - even Google and Apple.

9) An Extremist Group Will Manage to Take Down or Deface the White House Web Site

America's political climate is extremely polarized, following the conclusion of two extremely divisive terms. As Barack Obama moves into the White House, the very features that make him a "first" will also make him and his administration the chief target for some incredibly angry and hate-filled groups. One will somehow manage to access the WhiteHouse.gov site and manipulate it this year.

10) eTrade, Digg, StumbleUpon, Skype and Yahoo! Will All Be Sold.

Desperate times call for desperate measures. eBay will want to ditch its non-core assets like StumbleUpon and Skype (I made the sale of StumbleUpon a prediction last year too). Digg, losing momentum, will sell cheap. Yahoo! will eventually be purchased by News Corporation, AOL, or even Google, assuming it passes regulatory approval, by the end of the year. Microsoft, still insulted, won't be back to the table.

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RSS Has Practically Eliminated My Need for Browser Bookmarks

People use Web browser bookmarks in vastly different ways. All of us have no doubt encountered people who bookmark just about everything, and don't organize them into folders, leaving the poor user to scroll through page after page to find the bookmark they are trying to find. Others don't bookmark anything and rely on Google to find the desired page, through the search engine. On the opposite spectrum, others have tidy folders, while a small percentage of them are so focused as to have their bookmarks sorted alphabetically in nested folders.

That last example would be me. Not only do I have all of my bookmarks sorted in folders, but each of the folders is alphabetically ordered in my Bookmarks toolbar in Safari. Many of the folders have subfolders, and believe it or not, the bookmarks are alphabetized in each of those folders. If only I were this organized everywhere else!


My Safari Bookmark List Just Got a Lot Smaller...

Best of all, these bookmarks are synchronized to my iPhone, meaning I have them with me on the go, practically anywhere.

But these days, it really doesn't matter how organized I am, because I so rarely encounter my bookmarks - and many have not been clicked in a very long time. In fact, this afternoon, I went and cleaned up my bookmarks for the first time in a while, going on a deletion spree.

Why the change? Because practically all the important sites I used to visit on a regular basis have transitioned to my Google Reader, thanks to RSS. There's no need to have TechCrunch and Scobleizer bookmarked. There's no need to check in on MacRumors and AppleInsider every day. Instead, they come to me. Even the dozens of saved search strings I had for work to scour Google and all the industry trade rags are no longer necessary because each of those can spit off an RSS feed into my reader.

At this point, practically the only bookmarks I need are the portals, such as iGoogle and My Yahoo!, which are themselves RSS-powered, sites where my own action is required to make them useful, from retail sites like Amazon.com, or transactional sites, such as Wells Fargo and eTrade, and the occasional sports-related site that has instant scores, like ESPN.com or Yahoo! Sports.

The old ways of visiting each site one by one, or even to open every bookmark in a folder at once, as Safari lets you do, are no longer necessary. With the inclusion of auto-complete features in practically every browser, the rapid growth of RSS and precision of Google search, browser bookmarks are an archaic breed. There even may come a time when I go back into my bookmarks and start removing entire folders.

What about you? You've likely got a start page. It's no secret mine is FriendFeed, as it has been all year. I am also a regular visitor to Google Reader and Twitter to round out my news gathering, but what next? Are there still sites that are so necessary to visit frequently that they warrant bookmarking?

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Thursday, December 25, 2008

You Can Never Have Enough Bandwidth. Ever.

On most days, I don't consider myself a real bandwidth hog. Most of my online activity consists of e-mail, Web browsing and the occasional YouTube video. I'll use FTP to upload and download files to my Web site or the server at the office, but nothing too intensive. Practically the most-intense things I'll do would be uploading videos to YouTube or sending photos to SmugMug or Flickr. I can practically guarantee that Comcast doesn't blink an eye at my activity. But on the rare occasion I hit a wall on bandwidth, and see slowdowns, it reminds me I don't have infinite throughput - just like I don't have infinite storage capacity. (See: Terabytes and Terabytes of Data At Home. Petabytes Next.)

Tonight, as we were winding down from Christmas and putting the twins to bed, my wife and I realized we finally had some time to relax. After a holiday rush and full days, we surprisingly haven't had too many hours to take in entertainment. So I checked in on the TiVo, and headed back to Amazon Unbox to give the service another chance. We found one movie and set it up for download.

Not done, I hit "Input" on the TV, and checked the Apple TV, finding two films to download. One started to download immediately, and the other was queued up.

Meanwhile, the TiVo light glowed red to record a program at 8. The blue light signalling a download from Amazon stayed lit. As no program was done, I checked and found a Law and Order episode on one TiVo which I could transfer from the bedroom unit to the living room unit. We're watching that now as the films download.

If that wasn't enough, I opened up my laptop and... shock and surprise... none of my Web sites are loading. But that won't stop Apple's Time Machine from doing its regular backup to my Time Capsule in the other room.

So, in tally, my bandwidth is being hogged by:
  • 1 movie download from TiVo/Amazon
  • 1 standard definition television show download via TiVo
  • 1 high definition movie download on Apple TV
  • 1 standard definition TV show transfer between TiVos
  • Backup from my laptop to Apple's Time Capsule
Even if I have top of the line broadband access here at home, it's no surprise we saw failures on the Web and inaccessible e-mail, as I had flooded my available pipe. Even though I'm not a P2P or BitTorrent junkie, I can still find a ceiling.

So, is the fault mine for hitting the "order" button too many times on the TV? Should I buy once at a time, in order, to do a favor to the cable company, or should I push the limits and always expect more?

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Monday, December 22, 2008

15 Things About Unlocking the 3G iPhone You May Be Afraid to Ask

By Mona Nomura of Pixel Bits (FriendFeed/Twitter)

A lot of us mobile geeks have been talking about the 3G iPhone unlocking software release, due out on New Year's Eve. Yesterday, the Dev-Team released a demo video of said software, 'yellowsn0w', working its magic by effortlessly switching the 3G iPhone from AT&T's network to T-mobile's, and actually made a call.

...well this information sounds great but it confused a lot of my friends that have iPhones. You see, most of my offline friends are non-geeks, but keep up with iPhone-related news. So when they heard about the unlocking, they sent inquiring IMs, SMSs, and e-mails. Even peers asked me privately via Twitter DMs, e-mail, and Facebook messages to explain in detail, and understandably so. There are times I am scared to openly ask questions, in fear of being ripped apart by someone who knows more than me. There are also jerks who are intentionally rude to others online. Those people make me think twice before asking questions aloud. Even if this is the Internet, it is offensive when people are outright mean.

So if you have no idea what this unlocking stuff is, don't worry. You are definitely not alone. As much as I keep up with mobile industry news, I still learn something new everyday. That said, instead of responding to every email, IM, DM, etc., etc., I consolidated the 15 most frequently asked questions here:

1. What is unlocking?
AT&T and Apple signed an agreement that Apple will only distribute the iPhone to AT&T in the US. So even if the iPhone uses a SIM card, it can only be used with AT&T's SIM, hence the phone is locked. Dev-Team's software, unlocks the phone and that is why the video shows the phone making a phone call on T-mobile's network.

2. Is the unlocking software offered by Apple?
Despite their misleading name, Dev-Team is not affiliated with Apple.

3. What do I need to do in order to unlock the iPhone?
After purchasing an iPhone, you will need to Jailbreak it. Jailbreaking = hacking.

4. I don't know anything about Jailbreaking, help?
MacRumor's user forums is a good place to start, and of course Google. (Don't worry, the link will take you to the search results, not Google's start page.)

5. Is it illegal?
I am not qualified to give definitive answer about legalities. I would contact a lawyer (if you are really concerned) and/or read the iPhone's EULA (End User License Agreement) online or download the PDF (Pay close attention to section two, "Permitted License Uses and Restrictions")

What I can say for sure is this.

Apple has the iPhone's firmware protected by the Copryight Right act and finding ways to get around using it (circumventing) is violating a DMCA (Digital Millennium Copyright Act) code. However, the Copyright Office issues exemptions once every three years and for now, unlocking phones for the "sole purpose of lawfully connecting to a wireless telephone communication network" is legal as long as you own the phone. Source 1, 2, 3, and 4. Whether Apple or AT&T decides to sue you or not is a different story. Also, keep in mind using Apple's apps without paying for them (Google Maps, Weather, for example) is piracy, therefore illegal.

6. Will I get in trouble with AT&T?
The 3G iPhone is $599 and $699, retail. The $199 and $299 is a discounted price with a two year AT&T contract. If you purchase the phone with the discounted pricing and Jailbreak it, you will violate AT&T's T&Cs.

7. Will I be arrested if I get caught violating AT&T's T&Cs?
Not that I know of. But you may be banned for an Apple store for life. But I can try putting you under citizen's arrest if you insist. (kidding)

8. Can I use it on Sprint, Verizon, Alltel, Nextel, et al.?
No. The iPhone works on GSM. The only two GSM (non prepaid) networks are AT&T and T-mobile.

9. Will this mess up my phone?
Apple and AT&T do not support Jailbroken/Unlocked phones. If you encounter an issue, they will not help you. It also voids the warranty. If you are comfortable with tweaking your phone and problem solving potential issues, then Jailbreak and unlock away!

10. So I am going to unlock my phone, now what?
After Jailbreaking, you need cell phone service. If you choose T-mobile, simple swap the SIM like Musclenerd did in the video.

11. Which plan do I choose?
I know a few people with Jailbroken iPhones on the T-mobile network. They have a voice plan with either a BlackBerry or Sidekick data plan. Again, this is at your own risk. Personally, I would go to a T-mobile store and ask a sales associate. For pricing, please go to T-mobile's site here.

12. I signed up for AT&T in July and only five months into my two year contract. What are my options?
If you want to use your phone on a different network, you would need to break your contract or keep paying your AT&T bill, while using another GSM provider.

13. Why would I want to Jailbreak my phone?
You would be freed from AT&T. If you travel internationally, you can use a prepaid SIM, instead of paying AT&T the outrageous roaming rates. Plus, you will have a Jailbroken phone, so you can install applications that aren't from the iTunes App Store.

14. Cons?
You are stuck with AT&T. You are no longer protected by Apple. Any help you need, would be from the Jailbreaking Community. And your phone will not work on T-mobile's 3G's network, since AT&T and T-mobile are on different frequencies. Meaning, you paid for a 3G iPhone that will not be running on a 3G network. That is, assuming they (Dev-Team) came up with a way to force the iPhone to change its frequency to 1700MHZ (T-mobile's frequency).

15. If I Jailbreak, do I have to leave AT&T?
You don't have to, but remember, if you have a problem with your phone do not bring it into the store because it is in violation of the T&Cs.

And there you have it. 15 of the most asked questions from my loved ones. I love them so much, instead of responding to the emails, texts, and IMs, I will direct them here.

So, are you going to Jailbreak and unlock your iPhone? Is yours Jailbroken? Looking forward to your feedback, inquiring minds want to know!
(image via here)

Read more by Mona Nomura at Pixel Bits

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Saturday, December 20, 2008

Terabytes and Terabytes of Data At Home. Petabytes Next.

Depending how old you are, or how early in your life you started using a computer, you can no doubt remember using floppy disks that save data in the kilobytes, hard drives in the megabytes, and squeezing every last byte out of your RAM. With file sizes increasing, and people wanting to store more and more data, not just at the office, but at home, it's not uncommon for people to be amassing hundreds of gigabytes, or even terabytes of data in their homes, for photos, music, television and all their electronic data. With some recent purchases in our home, I'm fairly impressed how much data space we have at our availability - and can't help but wonder what these increasing capacities could mean for the future.

The MacBook Pro I am typing this post on has 200 GB of hard disk space. My wife's MacBook has 80 GB of space, and we have an older MacBook hiding somewhere with its own 30 GB hard drive - assuming it still works. So that gets us to 310 GB right there.

When I purchased my iPhone I also got the Apple Time Capsule, a 500 GB model, racking us up to 810 GB. And in the living room, we have a TiVo HD, with 160 GB hard disk capacity, bringing us to 970 Gigabytes in total.

As of this week, we also just upgraded our old Series 1 TiVo to the new TiVo HD XL, which by XL means a whopping terabyte of disk space, good enough for 150 hours of HD programming, and bringing our running total to 1.97 Terabytes (so far).

Add on to those 1.97 terabytes an older 60 Gigabyte iPod, a 10 Gigabyte iPod, a 16 Gigabyte iPhone, and about 4 iPod Shuffles with a Gigabyte of space each lying around, plus a few digital cameras, and you're easily above 2 terabytes, even when taking into account the fact you'll need 2,048 gigabytes to get there.

The available disk space will absolutely effect my behavior. I won't see any reason to stop taking photos of Matthew and Sarah as they grow older. I don't have any real reason to delete shows from the TiVo I would consider watching again. And I can rest assured knowing that even if I delete a file from my laptop, or that of my wife, that it is backed up on the Time Capsule for later retrieval.

But if I were to take things even further - why not save every voice mail that ever is left on our home phones? Why not make all my calls on Voice Over IP and save every single one for later retrieval? Why not set up video recording so we can watch the kids' every move and just double click to pull up the video in high definition? Why not make a digital copy of every web page, video, and picture I see on the Internet - ever? We're getting to the point that disk space and massive amounts of it are dirt cheap.

Working at a storage company (in the real world), I find myself talking in terabytes and petabytes all the time. Check my about page for more on that. We are living in a world where data and what you do with that data can differentiate your business, and your speed of access to that data, its manipulation and retrieval can set you apart from your rivals. But the terabyte and petabyte advancements have trickled home. I wonder if having massive amounts of storage space can make us better parents, friends and neighbors. It's possible.

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Friday, December 19, 2008

Booty Blocks: Addictive Underwater Columns-Like iPhone Game

Games like Bejeweled, Columns and Tetris are mainstays for any small-time video game addict. Over the last year, with the advent of the iTunes application store, the iPhone has developed into a force to be reckoned with in the world of handheld gaming, taking on both Sony and Nintendo. And with that growth comes the introduction of new, innovative games that build on the well-known titles and take advantage of the unique features of the iPhone, including multi-touch and the accelerometer. Among the more fun games I've enjoyed is the new Booty Blocks - which landed on the store just yesterday.


Booty Blocks: Lining Up Same-Colored Boxes

Booty Blocks, developed by Planet Moon, starts out as the latest of the traditional falling block games, dropping individual colored boxes, or "pirate booty" from the top of the screen. When five like colors are connected, you double-tap on the phone to have the boxes explode, and free up even more space. But you'd be remiss thinking that this was just "yet another" game like this. Unlike just about every other game I've seen, which locks the blocks in place once they've fallen, you can move the boxes left and right, up and down, with the push of your finger. And you can even tilt the iPhone left or right to shift the full set of blocks at once.


Booty Blocks: Setting Combos and Blowing Stuff Up

When I first started playing Booty Blocks, I thought the game might almost be too easy. Connect the boxes, blow them up. Repeat. But of course, the game got harder. Not only did the boxes start to fall more and more quickly, but there were new wrinkles tossed in to make my job harder. New metal boxes would show up and impede the boxes during their descent. Two-square blocks would fall and leave gaps. New colors. And other boxes would require being blown up more than once to clear them from the screen. Then, kegs of dynamite would fall, which, when blown up, could hit the boxes sky-high.


Booty Blocks: Seeing the Crates Pile Higher

Before I knew it, I was having fun, and learning I could propel my score ever higher, as I cleared multiple combinations on the same screen, sweeping rows of blocks one way, and others another, all while more boxes fell. And while I did rack up more than half a million points, I have a feeling I'll do much better my second time around.

Booty Blocks, available for $1.99 from the iTunes store, is a great example of a new breed of iPhone applications that bring new interactivity, and show you don't need a keypad or many buttons to have a real video game experience.

To see a video of the game in action for yourself, check out Drew Olanoff's blog here: Booty Blocks for the iPhone and iPod Touch is out!

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Thursday, December 18, 2008

A Reformed Early Adopter Addresses the 3G iPhone Undecideds

By Mona Nomura of Pixel Bits (FriendFeed/Twitter)

I used to be an early adopter, especially with all things mobile. I had to have everything first. From the Treo family (300, 600, 650), Hitachi's monster PocketPC, Samsung's compact Palm, MotoQ, I was addicted to all multi-tasking (mainly CDMA) phones and wasted invested a lot. I blame my Japanese genes, since in Japan, we go through electronics like new parents go through diapers. (That analogy was for you, LG)

Then, I grew-up. I was the cautious consumer for a few years, waiting for feedback before actually purchasing. I controlled urges. The only "new" technology I jumped on was MMS (multi media messaging) and stuck with the same handset for three years. A complete geek faux-paux. Finally, I was no longer an early adopter.

Until 2007.

If you remember, last year was a mobile junkie's dream and worst nightmare. The industry stepped up their phone games launching products and services targeted beyond business users. And it worked. 2007 changed the American mobile industry.

It was almost as though handset makers, carriers, software corporations and various sites and services sat around a round table to strategize a universal goal: convincing the American public, invest in a smart phone. NOW.

And that I did.

On Black Friday, in 2007, I reverted from a reformed early adopter, to the irresponsible consumer sheep enthusiast. I purchased and activated my Triage (at the time): Verizon's Voyager, AT&T's 1st gen iPhone, and T-mobile's BlackBerry Curve 8320. Yes, you read that correctly. I activated three phones, on three networks, and ended up with three bills. Verdict: all three were smarter, but not yet smart. T-Mobile's BlackBerry Curve and the iPhone were my winners and I had two handsets for a while. (Details here). After a few pointless months of wasting money, I came to my senses, de-activated my iPhone and stuck with the Curve. It was the better choice for me but I beat myself up for wasting money and re-reformed.

Please do not judge me. At least I recognize my addiction and can admit: I have a problem. That said, I wasn't interested in the new(er) BlackBerries, the G1 lacked something (something = hardware related, not platform), and sure as heck wasn't going to go back to the iPhone, since the first time around, I didn't have the best experience. With so much product announcements, I was planning to wait a little more before jumping on to the next wave of mobile goodness.

Then, I lost my phone.

I was forced to make a decision - and quick. Holding out was no longer an option. Since I am interested in mobile, I am familiar with the technologies, carrier pricing and differences, to handset features, functions, pro/cons. I have participated in many discussions (offline and online) about user experiences with tech and non tech people.

But one voice in particular was my main deciding factor. This individual and I have debated on the "iPhone vs rest" topic a few times -- with me on team "rest" and him on team "iPhone". He has looked me straight in my eyes and adamantly stated: "The iPhone is the only way to go." but as a "rest" advocate, I would find something, anything, to counter his statements. Though I would never tell him this (he already has millions of fans - literally, as in 2-3 million unique readers, and doesn't need more ego stroking) I especially hold his opinion in high regard. So his statement stuck. Combined with his and Louis' "There Are Two Phones In this World: iPhone and Not iPhone", I did it. I caved. I now own an iPhone.

And I am utterly blown away.

The improvement from the 1st and 2nd generations floored me. All the raves are true. And though it is not perfect, I can admit to myself and to him: "I was wrong. The iPhone is the only way to go." I am so completely enamored by the ease of use, applications, performance... the entire user experience, even when he rubbed it in my face on my Facebook with:


I've got nothing to say in return.
So if you are still undecided, it is ok. I completely understand. You are not alone. But do it. Make the switch. It will completely change your life.

Now say it with me: "iPhone or no phone."

Read more by Mona Nomura at Pixel Bits

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Tuesday, December 16, 2008

I Will Teach My Children About Steve Jobs


Teach Your Children the Way of The Apple Early
(Picture of Sarah Getting to Sleep Tonight)

If I ever had a chance to hear John F Kennedy give a speech, I would go. If I could see Michael Jordan in his prime, I would go to that game. If I ever had a chance to see Henry Ford at his assembly line building Model T's, I would go. If I could have seen the first moon landing on television, I would watch. And if I could see Michaelangelo sculpt, I would pull up a chair.

But I have seen Steve Jobs do a MacWorld Keynote. And it, like the others mentioned, was delivered by a person unequaled in his craft, who, like the others, will one day be a part of the past, echoed only through our media records, and through tales passed one to another. For whether you are a Mac addict, a tech geek, or finance nerd or even a luddite, you know Steve Jobs has the ability to deliver product introductions and change the technology industry like nobody else. Not Bill Gates or Steve Ballmer, Larry Ellison or Scott McNealy, Eric Schmidt or John Chambers, could play the equal to Steve Jobs on stage when the spotlight was on. And I saw one.

I saw my first (and only) Steve Jobs keynote at the 2001 MacWorld Expo. After an early morning spent taking the CalTrain north from the Peninsula, I saw the debut of the company's Titanium PowerBooks, iTunes and iDVD, as part of a large audience who "ooed and aahed" at the demo of Alias Wavefront's Maya software, and sat through our share of brainwashing around "The Megahertz Myth". My e-mail home to my dad from January 10, 2001 reminds me of our reaction:
"The Maya demo was excellent and had the entire auditorium oohing and aahing. Not seeing Maya previously, I found it amazingly solid and breath-taking, as much as any 3rd-party presentation I've seen at a similar show.

The announcements of iTunes and iDVD were enjoyed thoroughly by all. The iTunes demo was well displayed, although Steve seemed a bit enamored of the B-52's LoveShack too much for his own good. Also, the iTunes visuals smacked of SoundJam, and I was surprised not to hear any mention of any acquisition."
Outside of the MacWorld Expo, I actually have met Steve Jobs on one other occasion, when I bumped into him at the Apple Store in Palo Alto. Amusingly, I remember asking him a support question about the first generation iPod, and him getting it right.

While Steve Jobs is not only still alive and kicking, maintaining his CEO role at Apple, today's well-reported announcement that he will not be participating in MacWorld 2009, or any future MacWorld, has many thinking about the past, and what this means for his future, as well as that of the Cupertino company. I had given serious thought to attending MacWorld myself this year, in fact, but upon this news, will now most certainly pass.

But I know one thing - I once had the opportunity to see somebody on the top of their craft do what they do best, and I will be able to tell my kids (and theirs): "I saw Steve Jobs do a MacWorld Expo Keynote". And when they ask for the details, I'll tell the story again and again.

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Sunday, December 14, 2008

My 2008 Tech Predictions Look Bad As Year Nears a Close

It's a year-end tradition for many media, blogs and individuals, to predict what will happen over the next year. Some prefer to make their guesses fairly straight-forward in an effort to be right (Example: Apple will release new notebooks with a faster processor at MacWorld) and others will make their guesses seemingly outlandish, so that if they're right, they're seen as virtual psychics. Others, somewhere in between. At the conclusion of 2007, I made ten predictions that I thought would be fun, and as we're coming on the one year anniversary of that post, it's a good thing you didn't bet your home mortgage on my list. (What? You say there are other issues with your mortgage? Oh.)

See: 10 Predictions for 2008 In the World of Tech

In the spirit of reducing my ego, here are how those ten predictions in the world of tech stand:

1) Google Will Trump Both TechMeme and FeedHeads

Wrong. I expected that Google would start to tabulate its shared items and most popular feeds via Google Reader, and that using this data, Google could provide a democratic version of Techmeme, or at least pull Feedheads outside of Facebook. Instead of Google doing this however, it was ReadBurner, followed by RSSMeme and others, including Feedheads, who started a site at www.feedheads.com. Later in the year, Google Blog Search did introduce the option to show hot topics in tech, but it's largely been a stale effort. At this point, Techmeme is still more important than Google in this regard, and Google Reader has declined to show most popular feeds or shared items.

(Disclosure: I am an advisor to ReadBurner and took the position in August.)

2) Facebook Will Buy Digg in an All-Stock Transaction

Wrong. I thought Facebook would use its expensive stock and buy up some smaller companies. Digg continually sounded like it was shopping itself, but it never sold, and the company's CEO often denied talks were occuring with anyone. Also, given the stock market crash, Facebook is no doubt valued much lower these days, making a stock transaction less likely.

3) eBay Will Sell StumbleUpon to Yahoo! or News Corporation

Wrong. So Far. In September, TechCrunch and others reported that eBay planned to sell StumbleUpon, but no sale has taken place yet. At this point, also, with Yahoo! crumbling, they are less likely to take on the service.

4) Twitter Will Add Video, Photography Support

Wrong. Twitter focused on growing and not crashing this year. Still just text.

5) Apple Boot Camp Will Morph to Be Like Parallels, VMWare Fusion

Wrong. I hardly hear anything about Boot Camp these days, likely because VMWare Fusion and Parallels have become entrenched, and nobody cared about Apple's "restart" alternative. My comment that Apple would "slowly take over the market" in this space also looks quite dumb, as did the expectation that Windows applications could boot alongside Mac apps. The question is, why not?

6) At Least One Major Browser Will Embed Ad-Blocking

Wrong. And it's too bad! Sure would change things a bit if somebody could figure out how to check a box and have graphical ads or text ads disappear.

7) Assetbar and FriendFeed Will Gain Early Adopter Audiences

Wrong and Right. AssetBar, in its attempt to replace Google Reader, failed fast. FriendFeed, however, did much better than I could have guessed at the time I wrote the post. Obviously, I played a small role in evangelizing FriendFeed through it coming out of beta in early 2008, but it got bigger than even I expected. My comment saying that "neither would be acquired by the end of 2008" did manage to be true.

8) Video Blogging Will Remain Unpopular, Unprofitable

Right. While there are some bloggers who prefer video and are using it, from Robert Scoble at FastCompany TV to Loic LeMeur at Seesmic, it hasn't become as second-nature as standard blogging or mciroblogging. And so far as I know, nobody is making money on this in a consistent way.

9) iTunes Video Rentals Will Decimate Netflix, Blockbuster, Hurt Box Office

Mostly Wrong. Netflix didn't blink against iTunes' charge. They instead branched out with their "watch instantly" feature and partnered up with TiVo and others. Blockbuster is still a disaster, and I certainly am not going to the box office thanks to so many alternatives. But iTunes video rentals cannot be said to have hit Netflix and others all that much.

10) Fast Company Will be a Fast Stay for Robert Scoble

Wrong, So Far. Robert joined FastCompany at the beginning of the year, and is putting up some interesting content. That said, FastCompany has seen changes in focus and leadership, and I am curious to see how his show evolves in 2009. Scoble continues to be a mainstay on the social Web and at industry events of course, so even if 2009 sees him somewhere else, it won't be far from the limelight.

So wasn't that fun? Now you see you can largely ignore my predictions, or maybe, I should try harder to be right. Maybe, if I'm good, I can put a 2009 prediction list up by the end of the year...

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Saturday, December 13, 2008

Is There a Get Out of MobileMe Free Card?

Like any good Apple fanboy, I was among the first to sign up and get a mac.com e-mail address way back in January of 2000. At the time, a person's e-mail address was determined largely by which ISP they were using. I was using @Home broadband, so my e-mail address was louisgray@home.com. Prior to that, I had used Earthlink, AOL, Prodigy, and of course, my Berkeley account when I was in college. While I had also signed up and gotten e-mail addresses with Yahoo!, Netscape and Excite, it was Apple's iTools offering that finally switched me over to a hosted service, and I've been using that address almost exclusively for personal mail, for nearly nine years.

But as we are approaching the annual ritual of renewal, I'm considering the effort needed to pull the plug and jump to GMail. It could be huge.

When Apple's iTools debuted, it was a free service. It was the same kind of e-mail offered by Yahoo! and others, but it, to me, meant something more. With every e-mail I sent, I was telling people my computer platform choice. And when my home.com e-mail disappeared with the evaporation of Excite@Home, I was more than happy to make louisgray@mac.com my permanent address of record.

Of course, as you know, much has changed since 2000.

By 2002, Apple changed its mind about free e-mail, ditching iTools for .Mac, and making users pay $99 for the privilege of keeping the address. I was frustrated, but was able to get in for only $49 as an existing user, and I hoped the iDisk, iCards, iSync and other tools would become valuable. They've pretty much been a dud.

By 2003, I even got my fiancee a .Mac e-mail address. I registered her new e-mail address with my last name as a geeky way to show I was serious. So both of us are @mac.com people. While we were paying for something that was free elsewhere, we knew it stood for more than the basic Hotmail, Yahoo! Mail or what have you. Free e-mail usually represented the unwashed masses who would forward chain letters and were plagued with spam.

In 2004, Google set the e-mail world upside down when they launched GMail on April Fool's Day. GMail offered a difference - a free e-mail account that had something like credibility, scads more storage, filters, labels and all sorts of coolness. But even though I have a GMail account (and actually bought it on eBay when invites were scarce), I usually use it for e-mail lists and news monitoring, not much else - still using my Mac.com account for virtually everything.

In 2008, Apple revamped its .Mac service once again, to MobileMe. And the result has been disappointing across the board. I don't even want to touch the Webmail version of the site, which I've seen gobble up sent e-mails, send them multiple times, or even fail to load. The quality is far from what I've grown to expect from Apple, and it's really turned me off to the service. Combined with the availability of GMail and other free services, and I'm strongly considering making the move.

But here's what's stopping me:

Address Books - My e-mail address is in the address books of many people including friends and family and Web connections. I have friends who still call a cell phone number from two years ago and family members for whom just understanding e-mail is a big hurdle.

Services - It's no secret I'm registered on a bajillion networks, from the silly to the professional. I get my financial updates from Wells Fargo, credit cards and Mint.com to the Mac.com account. When Web sites want a e-mail and not a user name, it's the Mac.com account that I use. I don't even want to think about going to every single one of those sites and making a change.

Archives and Search - Virtually all the e-mails with friends, family, acquaintances and services are stored locally on my computer under the Mac account. In fact, Apple's Mail reports I have more than 35,000 messages that have louisgray@mac.com as the main recipient, and nearly 9,000 from me sitting in sent boxes or other folders. If I move to another e-mail service, can I still pipe it in to the same box and not lose a beat? Not sure.

It has gotten to the point that my e-mail address is more difficult to move than a phone number. I know there are better services out there, and Apple's changes in the last year have not installed confidence. I know my wife and I are paying when we don't necessarily have to, but barring some drop-dead simple migration tools, auto-forwarding and some real work across the Web to make changes, I won't be changing any time soon.

Where is my "Get Out of Email Jail Free" card?

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Sunday, December 7, 2008

Come On Down, Your iPhone is the Next Contestant!


The Price Is Right on the iPhone - Just Like the Game Show

Given our prior stories on the new UNO and Yahtzee games for the iPhone, it should come as no surprise to you that I've been having a lot of fun checking out the iPhone app for The Price Is Right, a near clone of the television game show, which I watched diligently during my misspent youth. If I remember correctly, it always came on at 10 a.m., as Bob Barker followed up the 9 a.m. Sesame Street.

Like the original game show, The Price Is Right application on the iPhone is divided into four parts.

First, you bid for an item in contestants' row.


Get closest to the price, but don't overbid!

Second, you play a contest to match prices and win prizes.


Remember Cliff Hanger?


Or It's In the Bag?


Punch a Bunch?


And Master Key?


Third, you spin the big wheel!


Getting $1.00 Is SO RANDOM.


Fourth, you have the showcase showdown to win the big prizes!


Just what would I do with a sailboat?


You might even win A NEW CAR!!!


After playing the Price Is Right app for a few days, I have to admit how much harder it is to actually play the game than it always looked on TV. While I admit, I would be "that guy" who always outbids a competitor by a dollar to try and get on stage, it's happened to me on the iPhone. And on one showcase, I bid $31,000 when the actual price was $30,750. Of course, that meant I lost when my opponent underbid by more than $7,000. I swear I was physically in pain. And don't get me started on the Big Wheel. Even if I was on a hot streak, the wheel is flat out random. There is zero skill involved, so you basically have a one in three chance of advancing even if you blew your contest.

I also learned I am horrible at putting for the Hole In One, that I always overbid for small items and underbid for large ones, and I have a tendency to draw the Strike chips out of the bag, or pick the Master Key that is a dud. I was just messing around when I picked the avatar who was losing all his hair, but by the time I win this game, the photo could actually be accurate.

But don't let my complaining stop you. If you're a fan of the game, and you have an iPhone or iPod Touch, go get it, and you could be the next contestant! It is $4.99 from the iTunes Store.

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Thursday, December 4, 2008

AOL Radio Lulls Kids to Sleep... With Metallica?

It's really getting to the point where I believe my iPhone can do anything. You've already heard me say I sleep next to it, and that it should practically run unopposed in the smartphone market. But what you don't understand is that it is rapidly finding new roles and new ways to get intertwined with my life. The newest role is helping to put the twins to sleep, thanks to the AOL Radio application, and that app's Lullabies radio station - which shockingly extends beyond the Brahms Lullaby, offering music even I found fun to hear, from new mixes of U2's "Still Haven't Found What I'm Looking For" to a cover of Metallica's "Nothing Else Matters."

It's true I already have gigabytes and gigabytes of my own music on my iPhone. But, truth be told, my music is usually for getting energetic, with beats from Underworld and Paul Van Dyk or DJ Tiesto, instead of calming music aimed to lull people to rest. That's where AOL Radio steps in.


AOL Radio Features a Lullabies Channel

The application features many genres, from Blues and Country to Dance/Electronic and Metal. But if you choose the Kids genre, there are six channels, including one called "Lullabies", featuring "Soothing sounds for your baby and you." Trust me, I was quite skeptical of this channel, expecting to mock it - but the channel manages to deliver songs that are not only calming to both Matthew and Sarah, but also good enough to keep us entertained.


From Mozart... to Metallica Covers!

Tonight, following one Beach Boys cover and Adagio from Mozart, I heard the familiar strains of "Nothing Else Matters" stream from the iPhone, reminding me of unsuccessful junior high school crushes and long-ago settled debates over who was the best hard rock band... Metallica or Whitesnake. And guess what? The cover song was good enough I would have played it again, if given the option. (Listen to it here.)

AOL Radio does a lot more than play lullabies. It's actually also a good application for playing local music and other songs from just about any type of music you like. And it's free on iTunes. Find it here.

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The Dice Line Up for Yahtzee Adventures on the iPhone


Seemingly every day, I'm finding new iPhone games through Apple's iTunes App Store that have me reminiscing back to my childhood. Following UNO, which I covered on Friday, I ran into a game called Yahtzee Adventures, from Electronic Arts, which brings the familiar dice game to the iPhone, adding some new wrinkles, letting you play against the phone, clear levels with experience and gain new challenges. And in a sense of near reality, you can even give the phone a quick shake to get the dice rolling.


I Got a Yahtzee! But... So Did My Opponent

Given this is the "official" Yahtzee game, and not some cheap knockoff, gameplay is robust, complete with plastic die-shaking cup, and 3D dice falling on a red felt-covered table. And like the old paper and pencil tracked game, all the rules are the same - you still need to get 63 points to get your 35-point bonus on the top half, and you can score big numbers by getting your full house, large and short straight, and of course, a Yahtzee!. Get more than one Yahtzee!, and you score a 100-point bonus.


New Challenges Open Up With Experience

As your completed games rack up, the Yahtzee! game turns into the rest of the title, the "Adventure". You can win awards and enter challenges against other characters within the game, as you progress from the level of apprentice, to the top level of sensei, beating the opponents along the way. It's all part of taking what could seem like a repetitive game whose rules never change and reducing the potential for fatigue. But to be honest, I've been playing Yahtzee! with my family for a good twenty years under the same rules, and it never gets old.

The game is $4.99 for your iPhone or your iPod Touch. Just promise me you won't jump up and down with your own customized Yahtzee! dance, should you get the much sought after five like dice. I've already got friends who do that, and your iPhone won't care.

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Tuesday, December 2, 2008

There Are Two Phones In this World: iPhone and Not iPhone

Forgive me Steve, for I once had sinned, and I come to you in confession to admit I had wronged you. For more than a year after iPhone was available to the public, I held off on buying one. I made all these excuses - that my BlackBerry was "good enough", that work was paying my monthly bills, that I was concerned about lackluster Exchange support, or switching to AT&T. I now know that I was naive, for my time as an iPhone owner has convinced me that there is no need for any other phones to be on this market. Be they Blackberry, of the Android persuasion, Nokia or any other, they simply aren't the iPhone, and they never will be.

The world can't pull the wool over your eyes the way they once did, can they, Steve? You once trusted others to work with you to expand your market share, and deliver a top-notch customer experience, but they stole from you and later, tried to kill you. And when you made the rare mistakes, to not find friends, your market share was eaten alive.

You won't make that mistake again, now, will you, Steve. You have learned that you can never stop making sure your product is the best. You have learned that it takes creating an ecosystem of applications and developers that cannot be matched. You have learned that you have to not neglect the enterprise, but instead, offer a better, differentiated alternative.

As an iPhone owner, your little device follows me both day and night. It reads my e-mail. It puts me in touch with friends and family. It stores pictures of my kids. It entertains me during downtime, and stores my music, and my browser bookmarks. It is no ordinary cell phone I want to put down on a desk, or leave behind on a table, content to let its batteries run out. It's something I have near me, at home, at work, on the go. I look at the iPhone while driving, while pumping gas, while shopping, and while rocking kids to sleep.

I've tried the others, Steve. I've held the T-Mobile G1, Steve. I've seen the clunky Nokia N95. I've tried the Palm, the Windows Mobile, the BlackBerry. But they aren't iPhones, and no matter how big their screens get, or how much they try to look like they run a ton of apps, it won't be the same, Steve.

I was stupid, Steve. Foolish. I thought I knew better. I thought I was strong, and yet, I was weak. I will never make that mistake again. I will tell everyone. It's iPhone or No Phone.

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Monday, December 1, 2008

Amazon and TiVo Somehow Make 99 Cent Films Seem Too Expensive



All day today, I was looking forward to two closely-related things: sitting down at home to watch an inexpensive movie with my wife, and then rolling out a post saying Apple had missed out on revenue from the Gray household, as a new expanded relationship with TiVo and Amazon Unbox had us renting two films from that service instead of iTunes. But after two hours of watching substandard video with jagged starts and stops and visual artifacts throughout the film, it just reinforced our decision to go with the brand that represents quality. Despite the fact we only paid $.99 each for two movies, I feel I didn't get my money's wroth.

Sometime over the Thanksgiving holiday, TiVo updated its service, moving a new feature front and center on members' sets - that of "Video on Demand and YouTube."

The offering, which had been less organized previously, highlights "Amazon Video On Demand", saying "Rent or buy over 30,000 TV and movie titles from Amazon Video On Demand, and have them delivered directly to your Now Playing List."

Top movie rentals, including "Indiana Jones and the Kingdom of the Crystal Skull", "Get Smart", and others were marked down to 99 cents on the weekend, down from their usual price of $3.99. We hastily grabbed both titles yesterday, and figured we'd gotten a great deal. But it's a good thing for Amazon we hadn't paid full price, because the result was a mess. In stark contrast to Apple's HD-quality videos from iTunes, which regularly cost $3.99 or $4.99, we were subjected to video that stumbled and jerked, and had square or rectangle flashes at all parts of the screen throughout the film.

At no point during the two hour Indiana Jones movie did things clear up, and considering the movie had already been panned by critics, and my peers, the bad experience did nothing to make me go against their opinion.

As a loyal TiVo user and a loyal Apple TV customer, I was hoping to have the best of both worlds. I was excited to see that Amazon could link up with TiVo and give us a price we couldn't refuse, but if Get Smart is anything like the experience we had with The Crystal Skull, we're not ever going to be trying the service again. Very disappointing.

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Sunday, November 30, 2008

What's On TV? Browse TV Listings from Your iPhone (Free today!)

In September, we first discussed the debut of i.TV, an iPhone app for local movie and television listings. Since then, new entrants have emerged to further integrate your iPhone with your living room entertainment, with TiVo launching its mobile site, and recently, Joost launching an iPhone application. One competitor, called "What's On TV?" offers a solid app that elegantly helps you browse your TV listings, search for new shows, and see program descriptions. Best of all, it's free on the Apple iTunes store for today only.


What's On TV: Getting Set Up

As with i.TV, the first step to getting What's On? up and running is entering your TV package. Start by saying whether you have Satellite, Cable, or an Antenna, which tier of service you might have (e.g. standard vs. digital), and enter your zip code and provider.


What's On TV: Seeing Your TV Listings

Once your channels have loaded, similar to online TV Guide or portal TV listings, you can uncheck those stations you would prefer not be displayed, and thumb channel by channel through the results to see what's playing. Interestingly, as with Apple's address book or iTunes, you can skip ahead by choosing the group of channels you wish displayed, helpful if you have hundreds to select from.


What's On TV: Searching for "The Hills" and Roseanne

Searching through the What's On? listings is relatively simple as well. Hit the search button at the bottom of the application, and you can search for upcoming shows by title, seeing when they display, on which channels, and can click through to get a description of the episode.

The What's On? application doesn't try to be the end-all be-all of entertainment apps, but what it does, it does well, elegantly, with good color cues, such as green for sports, and purple for movies. And after a "free for Black Friday" special turned out to be more successful than anticipated, the developers behind the application have extended the offer through Sunday. You can download the app here.

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Friday, November 28, 2008

Don't Forget to Say Uno On Your iPhone!

UNO was among the first card games I ever learned to play. I remember being of kindergarten age, playing against my father, and starting out with only three cards per hand, rather than the usual seven, as my own hand was too small to manage a standard game. As I grew older, I was able to master the full deck, and determine strategy between all the Draw Twos and Draw Fours, Skips and Reverses. And now, I can play UNO on my iPhone, as the classic card game has been added to the application store, surprisingly with all the wrinkles the game has to offer.


Don't Forget to Tap UNO.

If you're willing to spring for the $7.99 it takes to get the application, you'll find the offering to be impressively developed, with flashy game play and all the nuances of the actual contest - from forcing you to "say UNO" when you're down to one card, to giving players the option to challenge Draw Four cards, if you believe they still have cards in their hand of the color being played.


Uh-Oh... A Draw Four!

Over the last 25 years or so, I've "progressed" from holding three cards in my hand to seven and now just one hand needs to prop up one iPhone, where I can push game play with my finger using Apple's touchscreen-enabled mobile device.


Rules are Rules, On the iPhone Or Anywhere

The standard UNO play can be done from anywhere between 2 and 4 players, and cards are scored just as they were from the original bright red package. Number cards are worth their face value, Draw Two, Reverse and Skip are worth 20 points a piece, and the Wild cards are a plump 50 points if you get stuck holding them in your hand by the time your opponent finishes play.

The game also offers features the original offering didn't - from playing songs on your iTunes library, to online multiplayer gaming, and alternate rules. If you're not above paying eight bucks for a card game, UNO is a great addition to your iPhone app library. You can find it on the App Store here.

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Thursday, November 27, 2008

Ten Tech Things I'm Thankful For

I don't know about you, but some of the technology we take for granted still seems exciting and mysterious to me. Ever stop in the middle of your laptop and say - wow... I'm seeing streaming video, live, wirelessly in high quality? Ever stop when on a cell phone and realize you're talking to someone thousands of miles away and hearing them respond in real time? It may seem like we take these things for granted, and only speak up when there are problems, but that's far from the truth. On this Thanksgiving holiday, I thought I'd highlight ten things I'm grateful for that impact us in a positive way.

1) I'm Thankful for a Competitive Culture of Curiosity

Without curiosity and aggressive competition, innovation would be at a near stand-still. Experimentation, testing and looking for new markets or way to improve existing markets or products enables new ideas to develop, and new approaches to be found for existing products and activity. In Silicon Valley, entrepreneurialism is encouraged and celebrated, and it's actually okay to fail or work at a failed company multiple times in one's career, so long as you keep trying.

2) I'm Thankful for Expanding Bandwidth and Data Storage

Any of us can look backward at our first computers, and modems, and laugh at how many megabytes of RAM or hard disk space we had, or how we might have tried to get to the Internet at 4-digit baud speeds. Over the decades, you've seen a move on the network side from 10 megabit to 100 megabit, through 10 gigabit on the corporate side, and to high-speed broadband for consumers, not to mention 3G for iPhones and other wireless gadgets. Hard disks have grown from megabytes to gigabytes and now terabytes, enabling higher quality images, video, music and other data exchanges to take place quickly and be stored longer. The growth of bandwidth and data storage has essentially paved the way for the online software repositories, iTunes, YouTube and many other intensive Web apps that are powering today's digital economy.

3) I'm Thankful for The Removal of Geographic Barriers

We may have to get a passport to travel from country to country, but online, I'm talking and engaging with people from around the globe every day. While places like the Silicon Valley still maintain a lead in terms of available networking opportunities, the Web lets me connect with entrepreneurs in Europe, bloggers in Australia, India, and Canada, or around the world. In fact, just a few weeks ago I managed to reach Robert Scoble by cell phone when he was traveling in China, as I'd mistakenly thought he'd already come home. While it would take a day of travel to see him, I could get him live with a few taps on the iPhone. Also, I've befriended people from a wide variety of countries and places around the United States on the myriad of social networks.

4) I'm Thankful for the Ease of Publishing

The Web has dramatically increased the potential to publish in real-time over the last few years. For free, I can register to send short updates to Twitter, or full-length blog posts to Blogger, WordPress or TypePad. There is no application to fill out, or editorial board to approve content. The ease of publishing lets anyone with a voice or something to share get out there quickly to all interested to see.

5) I'm Thankful for the Ease of Discovery

There's a reason Google is thought of as the most successful company of our generation. They focused on the ease of searching and discovery of all the world's information - starting with the World Wide Web at large, and expanding to images, videos, books, news, and trying to ease discovery across different languages with translation tools. Google, and others, expanded to desktop search and discovery to let you find even your own documents. This ease of discovery speeds academia and business, and lets even the most obscure opinions or publications be found, assuming you're on topic and the searcher uses the right keywords.

6) I'm Thankful for the Ease of Data Mobility

Yesterday, I saw a road sign saying "5 1/4 miles" to our destination, and it reminded me of the old 5 1/4" floppy disks, which gave way to 3 1/2" floppy disks, Zip drives, USB keys, and of course, attachments by e-mail, which negated the need for much of the portable physical media. Now, I know that my data is accessible from the Web on essentially any computer or mobile device, no matter where I am. All my e-mail accounts flow to the iPhone. All my bookmarks are synched from my home computer to the iPhone, and I can log into any of my online accounts from any computer to pull down my data or get my personal experience.

7) I'm Thankful for the Ease of Access to People

The combination of the ease of publication and discovery makes it easier than ever to find ways to contact people, by phone, by e-mail, or through social networks where they are active. The old days of the Yellow Pages and White Pages and Blue Pages that you needed to thumb through to find local businesses or your neighborhood directory are gone, replaced by personal address books that stay on your computer and cell phone, and online directories that are searchable. Additionally, those who publish are often easily reachable, even if just through comment pages on their site, giving you a platform for conversation and exchange.

8) I'm Thankful for the Opportunity to Exchange Ideas

Nobody is an expert on everything, but just about everyone is an expert on something. Where I have weaknesses, or limited understanding, it is fairly easy now to find resources or individuals who have strength, and who are open to discussion. Combined with the ease of discovery and publication, rather than posting items here and waiting for people to answer, I can go to these sources and engage with them where they want to engage at their point of comfort - be it on their preferred social network, their blog, their user forum or bulletin board.

9) I'm Thankful for the Acceptance and Promotion of Standards

As technology consumers, we have our idiosyncrasies. I may prefer to use Mac OS X computers, and use the Safari Web browser. You may prefer Windows Vista, and like Internet Explorer or Firefox. But, in theory, our Web experience should be the same. While there was a time when Mac documents and PC documents or Mac formatted disks and PC formatted disks were wildly different and non-transferrable, both platforms have practically unified so documents and applications are largely equivalent on all platforms and an experience can be universal. The acceptance of standards for all things on the Web, from the GIF and JPEG standards to those for HTML, Java, CSS and PHP, ensure that Web sites and applications can increasingly behave appropriately and within guidelines, regardless of the consumer's setup and geography. While I know things could still improve, the community has made incredible strides in pursuing unity.

10) I'm Thankful for Never Accepting the Status Quo as Good Enough

Where much is given, much is expected. As Web bandwidths increase, as disk storage increases, as ease of access increases, and the number of people getting on the Web and using it for all aspects of commerce, friendship, and communication increases, the capability of each site and application gains the potential for improvement. And I've yet to meet a site or an application that simply stops working, saying they have stopped all bugs, and that the experience could not possibly get any better. Google is constantly improving and experimenting with their search index and results. Microsoft and Apple are constantly rolling out new iterations to their operating systems, their applications and their Web browsers. And startups are always coming and going, not just in an effort to make the people working there some money, but because they want to make a real difference through leveraging the cutting edge of technology.

As a consumer and as someone who for more than a decade has worked in Silicon Valley, looking to help develop and distribute differentiated products that aid customers, I know I will never accept what we have as good enough. But I appreciate the opportunity to exchange ideas, to reach new people, to discover new content and to publish where I can. That's part of what's enabled exchanges such as this. What are you thankful for in the world of technology and what do you believe I left out?

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Sunday, November 23, 2008

Every Night, I Sleep Next to My iPhone

Young boys dreaming of becoming world-class baseball players may sleep with their mitts under the mattress, hoping to break them into playing condition. Adults with major security concerns may instead sleep near a weapon, by their bed or even under the pillow. For me, it's my Phone that is my bedside companion. And it has just about as much to do with being a dad as it does with being a geek. And heck, if there were a security concern at any time, maybe it could double as a thrown projectile in a pinch...

As the father of five month old twins, waking up in the middle of the night is commonplace. While Matthew and Sarah have gotten a lot better recently about going to bed on a regular schedule and sleeping through the night, there are nights when things go completely awry, and my wife or I find ourselves up at 2, 4 or 5 a.m. So rather than sit idly, holding a bottle, and trying not to keel over from fatigue, I have been reaching for the iPhone and catching up on e-mail and the Web instead.

When Steve Jobs introduced the iPhone without a built-in keyboard or stylus, many thought the decision daft. But one beneficial byproduct of the iPhone's streamlined interface is that it is incredibly functional, even if held in one hand. I can tap on Safari to launch the Web browser, and tap again to hit frequent bookmarks. I can tap to read e-mail and delete messages. While I won't be typing out long e-mails or making blog comments in the middle of the night, I am catching up when others are sleeping. Even if we are able to get the kids back to sleep and I end up hitting snooze on the alarm through 7 or 8 on some weekdays, there's a good chance I've already caught up and read the night's activity - seeing who has found me on the various social networks, who has left Disqus comments, and if anything major has impacted world news.

So if you're in a different time zone than I am and you see some "likes" on FriendFeed or Google Reader shares that seem out of place or come in what had otherwise been a quiet time, you can bet this is what's happening.

The kids are in bed now, and have been since 9 p.m., thank goodness, but I know that won't last. When I finally power down and try to get some sleep, the last thing I'll do before turning off the light is put the iPhone down where it's easy to reach, and make sure it has enough power to let me catch up overnight.

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Monday, October 27, 2008

Poll Tracker '08 By Slate Brings Election Updates To Your iPhone

With the United States' presidential election looming next Tuesday, daily polls at the state and national levels are growing in importance, as Barack Obama looks to maintain and increase his lead over John McCain, and McCain and his team hope to repeat the Republicans' success in the last two elections, by securing votes in the swing states and holding their base. While the dual party competitiveness and strategy is not new, the fact I can track the day to day moves on my iPhone is. When not in front of the computer, checking out Electoral-Vote.com or FiveThirtyEight.com, I can see the most recent polls by using an app called Poll Tracker, which runs at only 99 cents.



The Electoral Vote Count, If All Polls Are Accurate, Is Displayed

Poll Tracker '08 By Slate has five major tabs within its application, including "Battleground" for hotly contested states, as well as the national poll, "Recents", showing the most recently updated state results, "A-Z", showing all states alphabetically, and one for each of the candidates, "Obama" and "McCain", represented by their respective party mascots, donkey and elephant. Those two tabs show the states with the candidates' greatest lead differential, from highest to lowest. For Obama, that's Washington D.C., where he leads 82% to 13%, and for McCain, it's Idaho, where he leads 62.1% to 29.5%, according to the last poll.



You Can Display Trends By State Or Nationally

While the latest snapshot of poll numbers is the most accurate measure for how next week's election may turn out, it's the individual state graphs I find most interesting. By tapping on any state, be it Florida, Ohio, Virginia, or Missouri, you can see how the state's residents have been surveyed over time, and get a good idea as to which candidate is trending in the state. Enough blue graphs on the upswing, and you can guess Obama is doing well. But if it's red you see headed up and to the right, it's the Straight Talk Express on the move.

Poll Tracker '08 admittedly has a sort shelf life. It might get a whole lot less interesting in about 10 days, and it won't give you the minute by minute updates we'll all be biting our nails over next Tuesday, but at $.99, it will deliver good value until the last vote is counted.

You can find Poll Tracker '08 By Slate on Apple's iTunes Store.

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Saturday, October 25, 2008

Prop 8 Tangles Religion, Tech and Politics

Though I typically limit the amount of politics or religious discussion here, California's Proposition 8 has garnered the attention of many people across the social networks I participate. It's seen elite tech companies pledge their opposition, and quite visibly, the church I belong to has asked its members to support the initiative.

Prop 8 is the perfect storm of a debate, one that touches on everything from civil rights to equality, morality, faith, and idealism, with people sitting on the fence being very rare indeed. I wanted to see if it's possible to take such a volatile topic and have an intelligent discourse, although it's easier to slip into finger-pointing and name-calling. Positive discussions have already taken place a few times on FriendFeed, but most blogging and tweeting has taken one extreme side or another, without those talking trying to find why we have differences of opinion.

Yesterday, Apple pledged their opposition to the initiative, and offered to fund its defeat. This came weeks after Google similarly voiced opposition, at a time when the current polls show the state's voters to be divided. (See: FiveThirtyEight.com: Prop 8 a Toss-Up) Combined with accusations on both sides of shady behavior, ranging from blackmail letters to signs being stolen and, in a local case, an SUV labeled "bigots live here" being placed in front of a Pro Prop 8 home, it's a case of a divisive issue pushing people further apart.

Politics and religion make tough bedfellows. (No pun intended)

In theory, politics should be based on one's studying of the issues, and reaching a conclusion through a combination of facts. Religion, while often largely fact-based, also asks you to make decisions based on faith in things not fully understood and unseen, while trusting leadership who give guidance said to be of divine source.

Looking inwardly, there are multiple factors in play. On a personal level, many of my closest friends are gay, a pair of them being good friends who I've known for 15 years, each of whom came out in college after we had sparred over girls in high school. Some of them are in long-term relationships with their partners, which, were they straight, would be marriages by now. Also, two weeks ago, our family attended a same sex marriage between my mother's life-long best friend and her partner of 19 years in what was a beautiful ceremony in Berkeley. On a political level, I am a Democrat through and through. I share an almost complete affinity with the party's platform. On a religious level, I am Mormon, and know the church's teachings have brought a lot of clarity to the way I operate my life, and offer good guidance on how to have successful family, personal and business relationships.

That my political and personal leanings are in assumed conflict with the church's support for the initiative is extremely trying. Assuming I were to ever seek public office as a Democrat (should I ever want to), my public support for Prop 8 could be used against me. But also, public opposition for Prop 8 as an active church member would have me associating with groups that run contrary to the church, which I would like to avoid.

The LDS church considers itself apolitical. It doesn't tell its members how to vote, and doesn't endorse candidates (See their letter this year). But they have seen the Prop 8 battle as a moral issue, in the same way that Prop 8's opponents see it as a civil rights issue. They have asked members to support the initiative with their time and money, although the church itself is not funding the campaign directly. As a member, every time the church becomes entangled in politics, it makes me uncomfortable, and at times I find myself having to explain "their position" rather than "my position", which can often make me seem significantly more conservative than I am. But, again, as with many parts of religion, as was discussed last Sunday in our weekly sermon (for lack of a better word), as mortals, we know we don't have all the facts. I don't understand how two men or two women being married would ever negatively impact my family, and if I were running the Yes on 8 campaign, I certainly wouldn't be focusing on the children and school angle, as I don't think it's the schools' role to teach marriage to kids anyway. Teachers are busy enough as it is.

As a political observer, I see that Californian voters have a history of choosing exclusion over inclusion. Proposition 8 came to bear only after the existing Proposition 22, which mandated marriage as being between opposite genders, was overturned by judges' rule. That proposition, which was on the ballot in 2000, passed with a 61.4% to 38.6% margin. Similarly, back in 1994, Proposition 187, a ballot initiative aimed to deny illegal immigrants health care and school attendance, passed with 58.8% of the vote. When it comes to pitting a majority against a minority in this state, the wedge issues always seem to find a backer, and I think, despite the high profile opposition, Prop 8 will likely see the same fate, bringing an end to the same-gender marriages that are happening now, and bringing very personal sadness to those thousands of couples in the state who thought the doors had finally opened up.

It certainly would be a lot easier if the ballot initiative didn't exist, but you can't exactly put the cat back in the bag once it has escaped. The resulting back and forth discourse has stirred up a lot of emotion and distrust of people from different parties, different religions, and belief systems. That the LDS church has been a vocal supporter of Prop 8 and has encouraged members to stir up support themselves has made the topic one that is coming up at fellow members' homes as we talk about our own thoughts and wrestle with having to choose to honor those commitments where we promised to support the church leaders, unequivocally, rather than choosing those topics we like a la carte. I've had conversations about Prop 8 with my parents, with my wife, and at friendly gatherings. It's become a can't avoid topic. For some, usually those raised out of state, the request to push forward is easier. For others, usually those of us who have spent a lot of time in the Bay Area and have close gay friends, the interpersonal conflict is very real.

As Mormons, we believe strongly in what we call "free agency". We have the option to choose between what's seen as right and wrong. Nobody can force us to act in accordance with commandments given by God, or to follow, to the letter, the requests from our church leaders. For those of us who have to make this choice, by supporting Prop 8, we risk telling our gay friends and left-leaning peers that we've voted to take away something from them that is beautiful and wonderful, and for reasons we may not fully ever know until our Earthly lives are finished.

Can public endorsements from Apple and Google, two of the most respected tech names on the planet, be enough to overcome one's religious beliefs? I think it's absolutely important that both institutions show support for their gay employees, and that they, as companies, are doing the right thing. If I were running those companies, it's what I would do.

I don't have a crystal ball saying what's going to happen come November. Given California's history, and the public polls showing a dead heat, I would bet Prop 8 is going to pass. As I told a close gay friend earlier this summer, the community always gets "so close" to having full marriage rights, only for something to come and take it away. It seems at times inevitable that they may never have the identical privilege, thanks to a majority's opposition. But for those who are calling the opposing side bigoted and full of hate, it's far from that simple. I just wish we knew, with clarity, the right thing to do.

What are your thoughts? Is it possible to take something so volatile and find common ground when the positions seem so entrenched and opposed?

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Thursday, October 23, 2008

Social Media Workflow on the iPhone

By Phil Glockner of Scribkin (FriendFeed/Twitter)

I wanted to write a slightly different type of iPhone app review today. Instead of focusing specifically on one or two apps, I wanted to bring you with me as I walk through the tools I rely on daily as I check out the social media ‘scene.' Also, I'd like to prefix by stating that the iPhone has been an amazingly capable and flexible platform for web-based activities such as this. Not only does it work better for me than any mobile smartphone I've used in the past, but has completely replaced my trusty Nokia 770 internet tablet.

E-mail

When I pick up my iPhone in the morning, the first thing I check is new e-mail. Not very exotic, but this is something that needs to be done well on any smartphone. I'll disclose here that I've never used a Blackberry for any length of time, so I won't argue that it's the best mobile e-mail platform. However, the iPhone has a very strong, capable e-mail client. In fact, it has really come a long way from the 1.0 release on the original iPhone. Good attachment handling including PDF and Office documents, support for multiple POP/IMAP accounts, and good integration with other iPhone apps and even many 3rd party apps. Plus, Apple has their own tightly-integrated service called MobileMe.

One small issue I have with the e-mail client is the steps involved with switching between e-mail accounts. In essence, if you are looking at a particular e-mail, you have to hit the ‘back' button 3 times to get out to the account list. Why isn't there a shortcut to straight to the account list, or better, switch directly to a different account? Every other mobile e-mail client I have used has this simple feature.

FriendFeed

Personally, I check FriendFeed all the time to get a feel for the topics of the day, and to see if any ongoing discussions are happening that I can contribute to. FriendFeed has an excellent iPhone web client that is more than adequate for this job. I usually keep a browser session open specifically for FriendFeed so I can check it at different points in the day.

friendfeedhahlo2

Twitter

There are so many resources for accessing Twitter on the iPhone that I can't cover them all here. Twitter itself has a nice, clean mobile site if you point your mobile browser to m.twitter.com. However, I use an iPhone-optimized free service called Hahlo, it is really leagues better than any other web site in the same class, and even better than most Twitter iPhone apps! It supports everything you can do on the main Twitter site, plus integrates Twitter Search (formerly Summize).

If for some reason you don't love Hahlo, here are just a few of the other apps and sites you can check out: Twitteriffic, Twinkle, Twittelator, TwitterFon, Twittervision, Twitfire, and LaTwit. Also, Summizer is a mobile version of Twitter Search and Fring is just all-around amazing.

Google Reader and RSS

I am a huge fan of the Google Reader feed reader utility. It has social features as well as an intuitive keyboard-accelerated, web-based interface. In fact, I would argue that most of my real absorption of the social media space comes from the feed subscriptions I follow in Google Reader. Their team has also provided an excellent iPhone-optimized web site. As long as I have some network connectivity via wireless or cellular, this is my preferred way to catch up on my feed reading.

However, there are times when I know that I'll be out of all network access and I may still want to read some articles. Up until recently, there wasn't a good way to do this. However, a great iPhone app called Byline that was created specifically to sync with Google Reader and allow perusal of articles at leisure. Any annotations that are made, like ‘share with note' or ‘starred,' are synched back up when reconnected to the internet. Plus, Byline just got a big 2.0 interface makeover and is a pleasure to use. I recommend it if you prefer to use an app over a web site.

If you aren't a fan on Google Reader, there are a lot of other RSS readers for the iPhone (this is by far not a complete list, and App Store links all): NetNewsWire, SyncRSS, Web Feeds, Free RSS Reader, The Black RSS Reader, Daisy Feed, and NewsStand.

google_readerlinkedin

LinkedIn and Facebook

I tend to check both of these sites regularly to see if there are updates from my friends or colleagues. Both of Facebook and LinkedIn have superb iPhone apps developed by the respective companies running those sites. However, both companies also have really nice iPhone-enabled web sites! So you have a choice if you want to go for the ‘heavy' app interface (LinkedIn, Facebook) or the lighter web interface (LinkedIn, Facebook).

Other Sites

brightkite I am signed up for a lot of ‘microblogging' and other social sites, but I don't check them nearly as often as FriendFeed and Twitter. Luckily, they all have some sort of footprint on the iPhone, either via app, optimized web site, or mobile site. See the list below:

Video?

Although there are many applications and web sites (like seesmic) that will let you watch video on the iPhone, there is no direct support for video recording.. yet. There is hope though. Recently, Qik has been working on their iPhone client intensely and it should be in the iTunes App Store any time now! According to Kevin Rose and Chris Pirillo, it's looking like a winner.

Wrap-Up

So as you can see, there is a huge amount of support for the iPhone when it comes to social media. And I haven't even touched (no pun intended) on the plethora of iPhone-specific social networking applications out there that are GPS-enabled. There are so many, in fact, that they have their own iTunes App Store category.

If you are looking for a way to take your online presence on the road, this device is a one-stop shop. Due to the lack of video recording capability and not-quite-business-class e-mail support, you may end up going for a different phone. But no other phone gives you the breadth and diversity of activities that are available with the iPhone.

As a final note, I just wanted to include a link to a fantastic free WordPress plugin that gives you an instant, gorgeous iPhone optimized theme for your site. It's called WPtouch and it I recommend it highly.

Read more by Phil Glockner at Scribkin.com.

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Tuesday, October 21, 2008

iTranslate: Language Translation App for the iPhone

Between Yahoo! Babel Fish and Google Language Tools, Web surfers have grown accustomed to having easily accessible solutions for text translation between many languages, for individual words, phrases, or even entire Web pages. But on the iPhone, Google's own application doesn't include Language Tools, opening the door for iTranslate, a simple application aimed to bringing the same capabilities to Apple's increasingly popular microcomputer masquerading as a cell phone.

The application, free on the iTunes Store, is the first one released by Outer Space Apps, an independent iPhone developer team based in Austria, which includes Alexander Marktl, the founder and original developer of ReadBurner. Additional applications are planned by Outer Space Apps, including two currently in stealth mode for social networks both in the United States and Europe.


The iTranslate Interface In Action.

iTranslate, leveraging the Google Translation API, offers two-way translation between sixteen different languages, including Bulgarian, Croatian, Danish, Dutch, English, Finnish, French, German, Italian, Norweigian, Polish, Portuguese, Romanian, Russian, Spanish and Swedish.

To translate a word or phrase, select the language you want to translate from on the left, and the language you want to translate to on the right. iTranslate will display the current setting, for example saying "English to Spanish", "Spanish to Italian", etc. Then tap the entry field at the top of the app, use iPhone's on-screen keyboard to put in the term, and hit Search. The application also saves your most recent query, as you can see in my example of translating "Where can I buy bread?" into Spanish and Italian.


iTranslate Results In Two Different Languages

The results then show the before and after on top of each other in the same screen, helping you to not only find the answer, but possibly learn the phrase yourself. While the application is free, it does leverage AdMob, as many iPhone applications are these days, to help monetize it and deliver some revenue.

To get started with iTranslate yourself, you can download it from the iTunes Store here.

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Monday, October 20, 2008

Apploop: FINALLY - A Useful iPhone RSS Reader!

By Mona Nomura of Pixel Bits (FriendFeed/Twitter)

FriendFeeders ask time and time again, "Where do you find the things you post?" and "Why don't you ever run out of things to post?" My short answer is "Google", since my methods are quite simple... yet complicated. Discovering this app is the perfect opportunity to elaborate on one of my major resources: RSS.

I am a huge RSS junkie.

I'm all about picture + headline + the first few topic sentences. If all three interest me, I have the option to read the entire article. Most of the stuff I post is pulled from my various feeds. Since my job is computer related, I am always connected to the Internet, my reader is always up, and I'm constantly scanning the headlines. My RSS reader choice is Google Reader, since it gives me everything I am looking for:
  1. Headlines
  2. Thumbnails
  3. Few topic sentences
  4. Option to click
The problem = 98% of the readers do not include the things I'm looking for.

I've been on the hunt for a good RSS reader long before I signed up for FriendFeed. Most RSS readers (especially for mobile phones) are plain text with no visuals. Because I am a huge visual person, I don't even bother looking at my subscriptions via mobile, since a highly visual application didn't exist.

Enter AppLoop.

I randomly stumbled upon this company whilst Googling. I was floored. Not only would this simple application solve my problems while on the go, they are also a content provider. Meaning, if you have a blog / website, with an RSS feed, they will turn your blog into a native application for a phone, for any platform, and submit it to the store for you. For free. Holy wow.

Now the latter doesn't really excite me, since it would be kinda sorta mortifying to see a "Mona application" in the app store. I am ultra excited for this app because I'm hoping my favorite websites will hear about it and choose to offer a mobile RSS option using AppLoop, -- such as LOL cats, Gizmodo, Engadget, or Boing-Boing since again, I'm all about: headlines, thumbnails, few topic sentences, AND the option to click. If all my subscriptions published their content with AppLoop, I'll even go as far as to say: I foresee giving up Google Reader -- even when I'm in front of my computer.

Anyway, the demo video is finally up and they JUST launched. So take a look, the video speaks for itself. :)


iPhone Application Generator Demo from AppLoop on Vimeo

And no, I am in no way affiliated with them, just an excited end-user. ;)
So what's your favorite reader? (mobile or desktop)?

Read more by Mona Nomura at Pixel Bits
Update: For more 'techie views' visit TechCrunch: "AppLoop Transforms Blogs Into Native iPhone Applications" and by ReadWriteWeb: "Make Your Own iPhone/Android Apps With New App Generator" and Duncan Riley's Inquisitor's, "AppLoop iPhone App Generator: High Wow Factor"

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Saturday, October 18, 2008

Stay On Top of the College Gridiron Using Only Your iPhone

Last month, I highlighted an iPhone application that let you see near real-time scores of NFL games in progress, see current game situations, statistics, news, or even exchange "smack talk" with other fans. (See: Is Your iPhone Ready for Some Football?) But football isn't just played on Sunday. Today, like every other Saturday in the fall months here in the States, dozens of college teams faced off around the country, some fighting for a position in the BCS series, others jockeying for a position in the Associated Press' Top 25, and even more, fighting just for pride. And Plusmo, the same company that provided Pro Football Live has made an app for fans of those teams, similarly called College Football Live. It's just as good and just as free.

College Football Live, like its big brother, lets you view the scores of games in progress, select favorite teams, see recent news and talk smack with other fans.


Not Watching the Game? You Can Get Caught Up Quickly.

But given the differences between the pro game and the college game, College Football Live also tracks the Top 25 polls, and standings by conference.


The Week's Polls and Conference Standings are a Tap Away

Within each game, you can dive down into seeing most recent statistics, quarterly play by play, and previous scoring drives. And as with Pro Football Live, you can give a thumbs up or down to each team and see just how many other fans have the same preferences you do.

This Saturday evening, my California Golden Bears are leading the Arizona Wildcats 24-14 at the half, in game they are expected to win. But with the American League playoffs on TV, as well as many other Top 25 college games, the Bears haven't found their way to my TV set. Luckily, I have College Football Live on my iPhone to fill the gap.

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Rumor: iPhone 2.3 Getting Turn-by-Turn GPS Directions

By Jesse Stay of Stay N' Alive (Identi.ca/FriendFeed)

While they admit it's purely a rumor from an unproven source, the iPhone blog is reporting that they have a source that is claiming that in time for Christmas we may be seeing turn-by-turn GPS-guided directions in an iPhone firmware update.

According to their source:
"Apple has begun quietly demonstrating an internally developed iPhone GPS Navigator program that includes turn-by-turn, 3d views etc. Visually, it is very similar to Tom-Tom, but with the expected Apple eye candy. They were sketchy about the details, but it seem that this will not be part of the core software (I.E. they intend to charge for it). It was also unclear whether they were using cellular-based data to share traffic information, but some of the screens seemed to indicate that it would."
iPhone and Apple rumors are a dime-a-dozen these days, so while exciting it is probably not true. Such a rumor wouldn't be unfounded though, as just in June, Tom Tom, the maker of GPS devices and software, announced they were close to producing an iPhone app of their own. Why we haven't seen that yet, it's hard to tell, but my guess would be something related to the iPhone NDA for pre-released Apps. I imagine they are dealing with the approval process right now. From companies I have consulted in the past, the problem of knowing if your app will or won't get approved has been an ongoing issue.

Could the Tom Tom app not be out yet because it is indeed competition with what Apple is about to release? Competition is good, so let's hope we see something like this soon, regardless who makes it.

Read more by Jesse Stay at Stay N' Alive.

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Saturday, October 11, 2008

Microsoft and RIM? I Don't Think So.

By Mona Nomura of Pixel Bits (FriendFeed/Twitter)

There's speculation of a possible Microsoft-RIM marriage. It sounds appealing, but highly unlikely. Steven Hodson points out Microsoft has never been in hardware. I agree hardware is a factor but the bigger question is: can a MSFT-RIM team compete in the Mobile Market?


(Pie chart via jkOnTheRun. Thank You!)

In 2007, the mobile world was heavily Symbian dominated at 57.1% of the share. WinMo was 2nd with 11.5%, followed by RIM at 8.9%. Currently, the leader board is Symbian = 57.1%, RIM = 17.4%, and WinMo = 12%. In just one year, RIM shot past Microsoft with a 126.4% growth rate.

Phenomenal.

If MSFT and RIM merged, they would take 29.6% of the market, and still be only half of Symbian - with two separate platforms. RIM's number one selling point is its push mail and server. As Electronista points out, server integration would be a potential nightmare. With iPhone's increasing momentum, would Microsoft and RIM risk potential loss while the integration takes place? Not to mention, RIM's co-CEOs are heavily involved. I highly doubt they would agree to Microsoft taking over the solid system they built. And even if the merger isn't hostile, would it make sense for Microsoft to obtain two different platforms?

Then, there's the issue of software. Android is Open Source. Linux is Open Source. Max OS X is Open Platform. Symbian-Nokia announced in June they will go Open Source. I'm guessing Microsoft will eventually go Open Source. (Perhaps sooner than we all think, since Gates departed in June.)

BUT

If Microsoft joins the Open Source game too late, RIM and WinMo would most likely be left behind. Why would anyone choose devices that aren't as flexible as Open Source / Platform ones? Would it make sense for RIM to join forces with anti-Open Source Microsoft? Especially since we're seeing tremendous growth rates?

I don't think so.

What I do know is this. The mobile market is changing, and this is only the beginning. Exciting times for us geeks! So what's your current phone? Are you waiting for a particular handset?

Read more by Mona Nomura at Pixel Bits.

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Tuesday, October 7, 2008

i.TV Application Added to Apple's iTunes Store

Three weeks ago, we showed you images from an early access build of i.TV, a new application for the iPhone and iPod Touch that lets you get the latest TV and movie schedules from your area, rate shows, and leave reviews. The application, which is free, was added to the Apple iTunes application store late last night, and is available to the public immediately.

At launch, i.TV bills itself as the "ultimate" movies and TV guide for Apple's portable devices, offering more than 144,000 TV and movie listings, data from 5,000 local theaters, and nearly 6,000 TV previews or movie trailers. It currently works in the United States and Canada, so those outside North America will need to wait.


i.TV Pulled Down My Channel Data in Seconds to the iPhone

As has been said by many, no application is complete without some social element these days, and i.TV, as you recall, is no different. You can engage with other viewers of shows you like by sharing reviews, and you can recommend shows to friends by e-mail. In fact, some of the elements of this app shadow the recommendations I gave TiVo in June. (See: TiVo Is a Zero On the Social Web. It's Time They Fast Forward.)


You Can Get Show Data and Theater Info on i.TV

I downloaded the new application from the iTunes Store tonight, and the speed is remarkably faster than the first alpha I tried last month. It automatically recognized my location, and based on that zip code, I was pulling down channel listings in seconds. Given its price (free), there's really no reason not to have this app if you already have an iPhone or an iPod Touch. You can find it here: Apple iTunes Store: i.TV.

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Tuesday, September 30, 2008

Still No OS, But Google Takes Over My Desktop Anyway

The Google Mac team seemingly doesn't get to play with all the fun toys its Windows counterparts do. While the Windows team got to use Desktop long before we Mac users did, and thus far, holds a monopoly on the Chrome Web browser, it looks as if their hands weren't completely idle - as on Monday, they announced the release of a tool called Top Draw, which creates complex imagery and has the option to replace users' desktops. While an automatic background refresher isn't exactly innovative, as Apple has had this capability built into its system preferences for years, the new tool offers up compelling images that had me checking out my new desktop time and again.

Top Draw comes with integrated scripts with many preloaded image types, from Grid to Plasma to WavyGlow, for example.

The small viewer simply lets you select what Script type will run and how often it will refresh. For me, I have it running on randomly chosen scripts, every two minutes.

While not all the resulting images are postcard-perfect, a great deal of them surpass the bundled desktop patterns and pictures provided by Cupertino. A few examples are below:







It's one of those small products that piques the interest throughout the day. Also piquing the interest is wondering just what the Google Mac team is working on that would require this kind of engine, and if we'll soon get to see some serious Mac software and not just flashy toys that hearken back to decades-old screensavers.

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Sunday, September 28, 2008

Is Your iPhone Ready for Some Football?

For much of the United States, and increasingly, other countries, Sundays in the fall and winter months are dominated by one thing - football. And just because you happen to be of a geeky mentality doesn't mean you can't nurture your jock side through using your iPhone to get updated in near real-time to all the happenings in the NFL. One of my favorite free apps on the iTunes application store is "Pro Football Live", which provides score updates, play by play, current game situations, photos, news, and even the ability to talk back to other users through a feature called "Smack Talk".

Apple's most recent iPhone ads have highlighted the application store, and specifically, some of the games that have been developed for the nascent platform. But there's more to entertainment than video games and high scores.


You Can See Updated Scores from Around the League


With Pro Football Live, I don't need to go to ESPN.com or Yahoo! Sports to get all the scoring updates, and even if I'm away from the TV or radio, I can get the feeling of watching a game, by seeing the current game situation, including who has the ball, yard markers, downs and yardage.


You Can Talk Smack And Check Current Standings


And while I'm not getting streaming video, by using the Pro Football Live app, unlike TV, I have access to all the games at once, not just those being broadcast in my area. So if you're a fantasy football junkie, like me, you can toggle between today's Raiders/Chargers contest, and that of the Texans/Jaguars or Jets/Cardinals. You can, with a couple clicks of the phone, be on top of your game, and you can jump into "Smack Talk" to share your thoughts with other fans.


You Can View Recent Photos and News from the NFL


Pro Football Live also features "News" and "Photos" feeds from the leading sources, letting you get updated on which starters are expected to play or which players set personal records.

iPhone applications like Pro Football Live and MLB.com's At Bat have helped me be closer to all games when away from home, taking pro sports mobile. It's all part of how products like the iPhone can better reach across the digital divide and get into America's living rooms, or at least, entertain those who would rather be in their living rooms, instead of slogging along behind their significant other who won't let them watch the game.

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Tuesday, September 23, 2008

iPhone Application Review: Mobile Fotos

By Phil Glockner of Scribkin (FriendFeed/Twitter)



Author's Note: Louis and I share an interest in the iPhone / iPod Touch platform, and all the new applications being developed for it for release on the iTunes Store. Realizing this, I offered to write a series of 'mini-reviews' on applications I really like, and if applicable, their impact on the social media space. I'm going to start with Mobile Fotos, an application developed by Karl van Randow, a freelance New Zealand developer who has (according to his blog) been actively working on a 'web debugging proxy' called Charles.


Mobile Fotos

Mobile Fotos, like several others in the iTunes store, specializes in connecting the iPhone and iPod Touch to Flickr, a popular photo-sharing web site. While I tried several others but I found Mobile Fotos to be the most feature-complete and easiest to use. The application costs $2.99, and there is no 'free version' available. However, I believe it is well worth this small price, considering its functionality.

Features
  • Mobile Fotos Uses the Flickr API and supports authentication with the Flickr server.
  • Flickr sets, groups, favorites, tags, contacts, photo search and explore by most recent and 'interestingness' are supported. Collections (groups of groups) and historical display are not supported.
  • Uploading from the iPhone 'camera roll' archive and from a live picture are supported.
  • Photos taken from within Mobile Fotos are also stored in the camera roll.
  • Adding a title and description as well as adding a new photo to an existing set (or creating a new set) are supported at time of photo upload.
  • Geotagging of photos after upload is supported, and controllable for each upload.
  • With the 2.1 firmware update, uploading from the camera roll at full resolution (1200x1600) is supported.
  • Easy-to-use interface follows a rigorous 'drill-down' methodology that, once learned, makes navigating through all the different browsing options very easy.
  • Portrait and landscape modes.
  • Searching for nearby photos using GPS is supported.
I should also mention some drawbacks I have encountered.

First, when browsing through photos at full size, the interface does not support 'sliding' a finger to navigate. You must click on a right or left arrow to move forward or back. Second, there is no batch upload feature. Photos can only be uploaded one at a time.

Usage

In practice, the one photo upload is not as much of a limitation as you might think. First, when you are out and about, you generally only need to take a photo, set a description and get it started. By the time you are ready to set up another shot, it is ready.

As for using the application as a mobile gateway to Flickr, the developer has gone to great pains to preserve the sort of free-form exploration that makes Flickr such fun to waste time in. You can search for a tag, for example, then bring up details on the photo, click on the photo's owner and then browse through their photostream, favorites or even their contact's photos. Each level you delve down is pushed on to a stack so that you can back up whenever you like.

Performance on both WiFi and 3G is very snappy. Uploading only takes a few seconds and pulling up photostreams and images is almost instant. If you use the app on the slower GSM network, be prepared to wait a while, especially for full-sized photo uploads.

Upshot

Mobile Fotos has become a valued tool for me when I only have my cell phone on-hand to take a picture and I want to get it on Flickr right away. Sure, there may be a few free apps will do this without geotagging. But, considering all the other features that are in this app, it is worth the three bucks.

Update: The latest version of Mobile Photos (version 1.3) adds support for 'swiping' through a photostream, as well as support for uploading from the full iPhone photo library. There also seems to be double the number of options that can be performed when viewing an image fullsize, and new even on a thumbnail, including assign to contact, open in Safari, email a link, and even Twitter support!

Read more by Phil Glockner at Scribkin.com.

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Sunday, September 21, 2008

Google Says Apple Owns the Letter "i", and Craigslist the "s"

Search engines work best when they have specific phrases to search for, or better yet, when they have parameters for when the Web page was posted. But if you get more abstract, going to single words or even letters, they typically don't know where to start in terms of finding what you want. Taking a look at Google's first answers for the letters of the Roman alphabet, it's interesting to see what the search index is guessing as the best answers. Google gives its own Gmail the letter "g", cedes Apple the letter "i", and Craigslist the "s", while kindly passing on the "Y" to Yahoo!, effectively dividing the alphabet as cleanly as the many nations who have laid claim to a slice of Antarctica.

For those not given to tech companies, the results weigh heavily with Wikipedia, as might be expected, with explanations of the letters, and periodic table elements. Also interesting, there are a pair of movies from IMDB that take the #1 spot, a pair of obscure scientific journals from the American Physical Society, and what looks like some great SEO by the Massachusetts Boston Transit Authority and Cirque du Soleil. The full list is below. All results were done with my own Google account signed out, so my Web history would not influence the rankings.

As of September 21, 2008:In addition to these results, Google offers up stock quotes for Ford (F) and Qwest (Q) atop the other search results, and provides scientific details like the speed of lightfor "c", "e" as a mathematical constant and Planck's constant for "h".

While Google's search engine is ubiquitous, by some measure around 90% of all searching, it's clearly still got an extreme bent toward academia and science. Apple's capturing the letter "i" is a great feat of marketing, as is Yahoo!'s "y", but should Craigslist get the "s" and Gmail the "g"? Those are more curious.

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Monday, September 15, 2008

Google Grinds Out Gears for Safari

I'm still waiting for the day when every Web site and Web application behaves the same, intended, way on every Web browser and operating system. But despite it being more than 15 years since the launch of NCSA Mosaic, and 13 years since the introduction of Java, we're still not there. As a result, just like application developers often have to make the choice to code for Macintosh or Windows, we're seeing Web utilities make their way to Internet Explorer and Firefox before they get to Safari, despite the Mac's recent growth trajectory. Today, one of the laggards, Google Gears, released tools for the Safari browser, 16 months after debuting for other browsers.

At the time of Gears' launch in May of 2007, I frustratingly dismissed it as "Another Utility That Won't Work With Safari". Considering I've managed to go more than a year without Gears on Safari, to be honest, I almost forgot why I would want it in the first place. There's something about being a Mac/Safari user that makes us more hard-headed than the average Web consumer, and I'd already pretty much reached the point where I didn't remember what I could possibly be missing out on.

But with that said, today's announcement on the Google Mac Blog enables us to gain the full functionality of Gears-enabled sites, like Zoho, WordPress and Google Docs offline, in what's our preferred browser.


Google Reader: My First Google Gears/Safari-enabled App

With Google Gears installed, the first thing I've noticed is the new ability to take Google Reader offline. So, in the rare event that I'll be out of range of the Internet, but didn't get a chance to clear my Google Reader list first, I can take my favorite feeds with me. (See: Google Reader: Offline Reading)

Today's announcement also holds a hidden wrinkle - that the tool should be easily customized for any browser using WebKit. Without saying so, that certainly means Gears' integration in the Chrome browser is behind getting those of us using Safari will get some trickle-down help.

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Saturday, September 13, 2008

Having a Development Platform Doesn't Mean You Stop Competing

When Google's Chrome browser debuted, I openly asked if we ever thought the application would see the light of day on Apple's iTunes App Store, or if Cupertino would keep the door closed, giving Safari a leg up in the new round of browser wars. This weekend, things got clearer, as Apple turned down a tool that could be seen as competing with iTunes. As I had expected, Apple is not going to let the iPhone's development program get in the way of their leading software applications. And you know what? While they could certainly do better to communicate this up front to the development community, they shouldn't have to give competition the keys to the kingdom.

With so much of the Web community's efforts going toward open source programs and open platforms, it's almost become expected that companies are going to stop acting like businesses and start acting like charities. But not all will.

Google's Chrome was launched with promises that its improvements would be given back to the open source community. The browser, which could have come embedded with a load of Google-centric items, actually offers multiple options for search engines, amid some's concern that Google's growing influence in the search and advertising space was making it a monopoly.

In another example, Twitter famously gives its XMPP feed to FriendFeed, a site which many thought could replace the microblogging service outright. They could have instead told FriendFeed to pound sand and get their updates the old-fashioned way, but they didn't, which played a big role in helping FriendFeed grow to the point where it is today.

But neither of these examples typically is how the world works in business. Businesses focused on revenue and profits (which Google Chrome and Twitter aren't yet) don't usually kowtow to the competition and make things easier for them in the name of openness.

While it could be argued that Apple has introduced competition to MobileMe by making it easy to add Yahoo! Mail, GMail and Outlook to the iPhone, we realize they're not fools, and as e-mail access is essential, being flexible has broadly opened the iPhone's opportunity in the business market and with consumers outside of the MobileMe customer list. But there's no real strong reason for Apple to continue this trend and open up to provide iPhone versions of FireFox, Chrome, Opera or Internet Explorer, were Microsoft ever to have a change of plans regarding the Mac platform or the iPhone.

I also wouldn't expect Apple to make room on the iPhone for desktop photo applications that compete with iPhoto, or anything that offers an end-run around AT&T, so long as that business relationship is in place.

And Apple's not the only company to play this way. Jason Goldberg of SocialMedian has mentioned a number of times that he's made no headway in having that service's activity reflected in the aforementioned FriendFeed, which he assumes is due to them being perceived as competition. While I believe it's more likely due to SocialMedian being so new, and the FriendFeed team having other priorities, there's really no reason they should go out of their way to letting a rival service get hooks into its users.

Apple has got to do a better job, in advance, of letting developers know what the limits are for what they can build, and where they need to stop. But this isn't a not-for-profit game. This is business, and it shouldn't be expected that a company's providing developers with the ability to make an application is an open invitation to replace their crown jewels.

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Wednesday, September 10, 2008

The Real Genius in iTunes 8? Apple Will Make More Money.

At times, it seems like the mainstream press hasn't yet figured out how to preview Apple events. That Apple periodically updates its iPods or iPhones or computers and software is really no surprise. The home runs are typically saved for MacWorld San Francisco, with big announcements sprinkled in at the company's WorldWide Developers' Conference (WWDC) and the occasional one-off event. But even when the company makes largely expected announcements, some go into severe hype in advance, and severe lows following. And like the illegal drug users who share the same spike and eventual crash, they're usually left looking for more. But behind the acid trip rainbow iPod Nanos and and upgraded iPod Touch, there was an element of real genius - as iTunes was upgraded with a new tool making it even easier to spend even more money on the popular online music store.


An iTunes Genius playlist, based on ATB's "Do You Love Me"


One of the major new features of iTunes 8 is called "Genius", which will leverage your own iTunes listening history, as well as that of other iTunes users, and try to create a playlist of songs similar to that which you are listening to. Like "Party Shuffle", it will get some mixes right, and some wrong, but it's following along the path of Pandora and Last.fm to use a crowd's information to provide recommendations and guess what other songs or artists you would like.

(See also: ReadWriteWeb: iTunes 8: The Genius in the Box and Mark Evans: Is Apple’s Genius Good or Evil?)

The breakthrough for Genius isn't so much that you can rediscover old music that you've neglected, although for some that is no doubt true. The real value is in the Genius sidebar, which is plastered with "Buy" buttons linking to the iTunes Music Store. In a time when so many Web services are hoping ad clicks will provide them with a way to the promised land, the simplicity of how Apple rolls out new services that enable a larger revenue stream is impressive.

For me, Apple iTunes long ago became my default source for new music. Even if I found a song on the radio or through Last.fm or another source, the first step is to head to iTunes to get it and download it. If iTunes doesn't have the song or album, it might as well no longer exist. I won't be heading to another service to find the song, but I may buy something else instead. That Apple has now made a mainline to my credit card every single time I fire up iTunes is a great way for me to continue making regular donations to my favorite for-profit Cupertino-based charity.

Of course, given I already have 4,342 songs totaling 18.3 days worth of music which hasn't been listened to in the last six months, according to my "Neglected" playlist, maybe I should be satisfied with what I have. Now that would be true genius.

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i.TV Launching iPhone App for Local Movie, TV Listings

Apple Computer's Steve Jobs famously said, in 2004, that he felt "you watch television to turn your brain off" and use the computer "to turn your brain on". In the ensuing years, however, Apple has marched directly into your living room, with the Apple TV, and the company's digital devices are making the partnership between your computing side and your television-watching side better and stronger. A new iPhone application from i.TV debuts today, letting iPhone and iPod Touch users tap into the Web, and pull down local movie and TV listings, search by name, and see user-submitted reviews.

And interestingly, the application, though in its infancy, teases with options about scheduling shows for recording on your DVR, or even renting and buying selected media.


Click Images for Larger Size


Once you have downloaded the i.TV application to your iPhone or iPod Touch, its first query is to ask you your zipcode. Entering your zipcode references available TV service options for your area. When you've selected a TV service, such as Comcast, i.TV will take a few minutes to pull down your full channel listings and TV schedule.

From this point, you can browse channels by time, starting with the current time, and go forward and backward in time. Using Apple's touchscreen technology, you can select any TV show to see more detail, rate it from one to five stars, give a thumbs up, or see user reviews.


Click Images for Larger Size


You can also use i.TV's database to search TV listings. As you can see in the screenshots, I did quick searches for "Conan", looking for Conan O'Brien, and the term "Law &", to see how many Law & Order derivatives I could find. Obviously, quite a few.


Click Images for Larger Size


i.TV, which has offices in both Palo Alto and Park City, Utah, also offers the same level of detail for theater listings. Using the same zip code information I previously entered, I could browse local movie theaters, see which films were playing, and get a quick synopsis of the movie.


Click Images for Larger Size


But gathering data from i.TV is not a one-way passive operation. i.TV's developers promise the ability to send alerts to friends, write reviews and respond to reviews by other i.TV users, making a microcommunity around television and theater entertainment consumers who own iPhones or the iPod Touch. The i.TV application, added to the Apple iTunes Store today, can be found on their App Store, here: http://www.apple.com/iphone/appstore. The company's Web site is here: www.i.tv.

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Thursday, September 4, 2008

The iPhone's Missing Link: User Profiles

By Jesse Stay of Stay N' Alive (Identi.ca/FriendFeed)

The iPhone has quickly become one of the most popular and sophisticated devices on Earth. With a very unique and natural interface, quality camera, GPS, tilt controls, and a full developers API and App marketplace, it's no wonder it's quickly approaching to be one of the most widely used phone platforms on the planet. With 3.3 billion people having a cell phone subscription, and cell phone coverage to cover over 90% of the earth by 2010, there's no arguing that we are approaching one of the most powerful platforms known to man.

The Need for a User Profile

I mentioned back in July that Facebook is missing some serious features to make it a serious platform itself, including privacy controls. It's clear that the iPhone has the potential to actually form one of the world's largest Social Networks, with GPS support, a contacts list (which are your real life friends), and applications that can access that data and communicate back and forth. With such a network monetization potential goes through the roof! However, there is one thing missing that I think would complete the mix - profiles.

Turning Customers Into People

Right now, Apple and AT&T know you have a phone. They know your name from your billing information and where you are from GPS information they gather as you talk on your phone. However, that's about all they know - to them, your phone is a phone, and you're just another customer.

What would turn each of their customers into actual people would be to build actual profiles, on the phone, for each person that owns the phone. This could be done either locally on the phone, or perhaps via account settings at either AT&T or Apple that sync with the phone. They could collect such information such as gender, marital status, religion, interests, favorite media, favorite books, education, work, and other information about you to identify who you actually are, in addition to your location. This information would follow the phone and be made available (with Privacy controls, of course) via an API, and then, any service that would like this information about the user could retrieve this information and bring actual people into their services.

The iPhone Could Prove Identity

Imagine the identity implications here. The iPhone follows you, where you go. In essence, it in many ways is a part of you, and your identity. What if Apple were to require identification to authenticate you as a real person, then store that information, encrypted, to share with others to prove who you are. I imagine some better authentication and security would be needed on the iPhone to keep this safe. However, with such identity possibilities, we could very well see our paper licenses and passports and identification be a thing of the past!

As a disclaimer, I've just started serving as the Chief Community Officer for a startup writing a new iPhone Entertainment application (we have a launch coming soon!), but I can tell you, if the iPhone were to already collect this information from the user for us, we'd have quite a useful app on our hands! Having a real identity to associate with each user, where they are at any moment is very powerful. Relationships are important, but before relationship can happen, each part of that relationship must have identity. That's why the iPhone needs to have a Profile.

Read more by Jesse Stay at Stay N' Alive.

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Tuesday, September 2, 2008

I Spent the Day On Windows, Just to Use Chrome

Some people might think the typical Mac user has a superiority complex, and you could be excused for thinking so, if the Mac vs. PC commercials were any indication. But every once in a while, a cool "must try out" app comes along that leaves us a little envious ourselves - making us feel like we're being considered lesser beings. Today, Google's debut of Chrome, their next generation Web browser, was for Windows only, not for Macs. But putting my better judgement aside, I was willing to fire up VMware Fusion and stay in Google Chrome for the day to give it a fair shake. While it wasn't light-years ahead of anything I've ever tried, I'm glad I spent the time to check it out, and it's going to be fun seeing it get developed and ready for my preferred platform.

I believe the world is moving away from an operating system-based model to that of the Web browser. More essential applications are moving to the browser, and with the exception of Microsoft Office apps and Adobe PhotoShop, I could spend virtually my entire day just in the browser or on e-mail. This does two contradictory things: #1, it makes it easier for people to switch between operating systems, like from PC to Mac, and #2, it makes the differentiation between Macs and PCs less important to begin with, making the tie-ins with Web properties and creative applications like iLife and MobileMe just that much more critical.

When Google finally opened up Chrome to the masses around mid-day today, I wasn't going to sit on the sidelines, so I fired up VMware Fusion, with a Windows XP environment, opened Internet Explorer, and downloaded Chrome. A few minutes later, I had one of the fastest, most minimal browsers out there. While I didn't import any bookmarks or my own user history, it wasn't long before I was using corporate e-mail, and opening new tabs to check all my usual sites, without any issues. Pages loaded quickly, and with the exception of needing to install a Flash plug-in, all the content worked.

Curious if Chrome would be allowed to visit more secure sites, I logged onto Wells Fargo Bank and eTrade and didn't get any issues of the bank not supporting the browser. Interestingly enough, my own SiteMeter account recognized the Chrome visit instead as a variant of Safari (thanks to the underlying WebKit foundation), which likely explained why it was so smooth.


Awwwww.... Snap!

I only encountered one failed tab, which responded with an "Aw, Snap!" with an accompanying unhappy face. But other than that small failure, browsing was quick, and not much different than any other browser. The main differences on the surface had to be seeing my most frequently-visited sites in grid form as I opened new tabs, and seeing the tabs themselves along the top of the browser.


My popular visits (scrubbed for work), seen in Chrome

Pretty much the only complaint I have so far is I don't know how to customize my most "favorite" pages, so I can remove some from the grid, like corporate Web mail or the Intranet. If there's a way, I haven't seen it yet, but it's not a showstopper.

Typically, using an application under Windows emulation on VMware is remarkably slower than its native equivalent. But I didn't feel bogged down by Chrome, as I mentioned on Twitter. It just worked. I even enabled the "Unity" setting so the Chrome browser window floated above all my other Mac apps, and it seemed just right.

Will it be enough to make users turn off Internet Explorer? So far, I'd say not yet. Nothing about the browser made it amazingly better for the unwashed masses who have grown used to accepting Microsoft's half-hearted attempts at software. But I can't see any good reason I'd ever use Firefox or Opera or Flock again. Chrome is going to be my alternative to Safari on Windows and I'm interested to see if they can sway me on the Mac side, hooks and all.

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Monday, September 1, 2008

The New World of Browser Choices is All About the Hooks

In a perfect technology world, every Web site and every Web application would perform the same way across all Web browsers, operating systems and mobile devices. But we're not in a perfect world, and Web surfers' experiences are being increasingly determined by browser-specific plug-ins, third party applications and tie-ins with the host operating system. The result makes it less likely that one Web browser user can make a switch, after having invested in one specific application to get a tailored user experience.

Today's big news/rumor is that Google is preparing their own Web browser, called Chrome, which is based on WebKit, the same foundation underlying Apple's Safari browser. While the news hasn't been confirmed by Google outright, all indications make it appear to be true.

(Update: Google has now made it official)

There Are A Lot of Questions About Chrome

With news of Chrome, Web enthusiasts are already asking questions - will it support the GreaseMonkey scripts designed for FireFox? Will it be released for Mac OS X on the same day it's released for Linux and Windows? And, as it's so early, at least the latter question can't be answered. But assuming they are using WebKit, it's unlikely GreaseMonkey scripts could be used out of the box.

Today's Web Browsing Experience Comes Down To:
  1. Speed
  2. Reliability
  3. Compatibility
  4. Data Portability
  5. Extensibility
It is no longer enough to load the fastest. The time when you could put Internet Explorer and Netscape or Safari and Firefox side by side and show me how quickly they loaded HTML pages or performed JavaScript renders is gone. People just expect the browsers to work. And if they crash even once a day, users are unhappy. So Speed and Reliability are assumed.

Compatibility, for the most part, is a small issue at this point. It's a rare site that says "Please Use Internet Explorer" or "Your Operating System is Not Yet Supported", although that does happen. That's why initial response to Internet Explorer 8, beta 2, was so tepid, as it really did fail the basic expectations. (See Steven Hodson's critique)

That leaves what I see as the most important points going forward: Data portability and extensibility, and the biggest trojan horse I see going forward to impact the browser marketplace is the iPhone.

If Google Announces Chrome, Does Apple Put it In the iTunes App Store?

Apple made a custom, light-weight, version of Safari for the iPhone, which makes their Web browser the default browsing experience for what's the world's most talked-about cell phone. Using Safari on the iPhone makes it more likely that you will use Safari on your Mac or your PC because it can synchronize your bookmarks, and unify your browsing experience. Changing bookmarks on your desktop means they are changed on the iPhone.

Today, there are no alternative Web browsers for the iPhone. No Firefox, no Opera, and definitely, no Internet Explorer. While Google and Apple appear to be friends, and Google makes applications for the iTunes Application Store, and therefore, the iPhone, can you see Apple opening up the option for users to browse in Chrome instead? And even if they did, the likelihood of Chrome's behavior being mirrored to the desktop, via iTunes, is slim.

Apple playing the role of gatekeeper to the iTunes Store will be a bigger deal as the iPhone increases in market share.

Could Mozilla/Firefox Apps Be Re-written for WebKit?

There are scads of great GreaseMonkey scripts designed for some of the social networks I use, including FriendFeed. In addition, the Google Reader overlay, Feedly, only works in Firefox, so as long as I stay in Safari, I don't use the product at all. To date, Safari has badly trailed Firefox and IE in terms of getting add-ons, like browser toolbars and plug-ins, but if Google were to enter the market with another WebKit-based browser, that could shake things up.

So What About the Hooks?

As a Mac user and a MobileMe customer, my e-mail, Web browser bookmarks, and address book are synchronized across my devices, both laptop and iPhone, and the data is available online from any computer, in the cloud. Because of these hooks, I'm not a good candidate to move away from Safari any time soon, and I'm more tied into Apple's infrastructure of E-mail, Address Book, and iCal than ever before.

For others, it's Google who has the hooks. From their Google Calendar to GMail and Picasa, they've trusted Google with their personal data. For these folks, Google will undoubtedly tailor Chrome to their interests, and it would be hard for competitors like Apple and Microsoft to make the interoperability any better. But this, of course, leaves out the iPhone scenario, which leads us to Android, Google's approach to make a next-generation phone operating system, distributed through multiple handset partners.

Now, instead of seeing that a browser is faster, or more pretty, or has more features, it's more important that we can move our data around between devices and that the applications don't hiccup. We may not have seen it at first, but as the major browser vendors start to tie in to the applications you use every day, they're getting more of a hook into you as a customer, and reducing your potential to use an alternative product. Even before we see Google's Chrome in action, I know it will take being lighter, faster, and as reliable, to start, plus featuring the type of hooks that Safari does today, on the iPhone, to make me consider it anything more than a hobby and as a primary browser alternative.

We've come a long way since Microsoft embedded Internet Explorer in the Windows operating system and was deemed a monopolist, but that won't stop the big players from playing favorites with their own applications and giving you reasons to stick around.

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Thursday, August 28, 2008

MacBlips and GadgetBlips Launch to Capture Leading Tech Stories

When I met with Jason and Erin Gurney of Ballhype and Showhype fame earlier this year, I practically sold them on the idea of launching an Apple Macintosh-focused site, which would distill the many Apple related stories from around the Web and provide a centralized site where Mac fans could discuss news, rumors and find a community with other Mac fans. Today, with the launch of MacBlips, they made good on that idea. And as if that weren't enough, in parallel, they launched a site called GadgetBlips, which gathers the top stories from sites like Engadget and Gizmodo, and provides gadget lovers a place to talk up their cell phones, TVs, laptops, or video game consoles, to name a few.


Both sites share a common foundation. MacBlips and GadgetBlips are constantly scouring the blogosphere to find those stories most-frequently referenced in articles, and bringing them to the site's front page, where users can vote them up or down, or make comments, like Digg, and of course, like BallHype and ShowHype.


MacBlips and GadgetBlips users can also submit stories they find from around the Web, and blog owners who write about Mac, Apple and gadgets can register their sites and track activity, to see which of their articles were found the most interesting to the community.

Speaking of community, any user can create or participate in subgroups on either site, focused on specific topics, be it iPods, iPhones, Mac Rumors, the BlackBerry or Nintendo Wii, for example. And as with most social networking sites, you can befriend other users, and be alerted when they have activity on the site.

The idea behind MacBlips and GadgetBlips is essentially to provide a single site that finds the very best Mac news and Gadget news, without forcing you to read all the related RSS feeds, and to help you find other Mac-heads and gadget freaks like yourself who like to debate wireless plans, discuss how to switch from Windows to Mac, or just when Apple might release the iPhone Nano.

As somebody who in the past has scrolled through screen after screen on MacSurfer.com to find the best articles, or gone one by one from MacWorld to AppleInsider, MacRumors and MacInTouch to be on top of the latest Apple news, the arrival of MacBlips is a welcome sight. But with so many other Mac-related sites out there, it should be interesting to see if the new addition will have folks changing where they choose to engage. And given the Gurneys' efforts on BallHype, which included game picks for sporting events and tournaments around March Madness and the NBA playoffs, for example, I'm very interested to see what kind of predictive behaviors they can do for the next MacWorld Expo Keynote.

You can find MacBlips at http://www.macblips.com/
You can find GadgetBlips at http://www.gadgetblips.com/

On both sites, you can find my ID as "louismg". (MacBlips | GadgetBlips)

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Friday, August 22, 2008

Apple's "Ease of Use" Fails Me Again, Time Capsule the Culprit

Two of the major reasons I've been an Apple Macintosh fan from just about my first introduction to computers have been the systems' ease of use, and product quality. There was a time when I would be happier using a decade-old Mac than the latest-generation Dell or HP, and that I felt absolutely sure buying AppleCare would be a waste of money. But over the years, it seems product quality has slipped, and I'm almost as likely to get a bum product as one I can expect to be perfect.

This most recent Saturday, I was delighted to pick up the long-awaited iPhone 3G, and also, a 500 Gigabyte Time Capsule, for backup. Now that the twins are here, I've been thinking to back up all their photos and videos would be a good idea.

So far, the iPhone 3G experience has been outstanding. I returned my Blackberry to IT today after transferring my phone number yesterday evening. Now that a friend of mine passed along a Bluetooth-enabled Jawbone headset, I can even make all those calls in the car without violating California's hands free law and being one of the thousands ducking below the dashboard to dial.


But the Capsule is an entirely different story. I unpacked it yesterday evening, installed the necessary software on my laptop, and plugged in the Capsule to my cable modem, as expected. Then I told Time Machine to find it, and start my first backup to the device.

It failed, saying, "the backup disk image could not be created".


So I checked out the settings and tried different things. I had the Capsule run the wireless network. I even tried plugging into the device directly, using Ethernet. No dice. And if I tried to drag and drop any files to the Capsule from my laptop over the network, they failed too. So, I took a paper clip, reset it to factory settings and started over. More shades of fail.

Try after try... failed.

Today, a friend on FriendFeed suggested that maybe the Time Capsule wasn't to blame, but instead, that my hard drive might have some permission issues. So, I tried that too. Why not?


Trying again this evening, I thought I had more luck, as the backup was "Preparing" for some time. But it too failed, saying "An error occurred while creating the backup directory."

Wandering through Apple's support forums shows I'm not the only person who has had issues like this, but after years of expecting Apple's product quality and simplicity to be a cut above the rest, I'm, like others, growing a little fatigued by products that don't just work right away, or making one of many trips to the Genius Bar to replace batteries, frayed power adapters, or laptop hinges.

I haven't yet decided how long I'm going to keep pushing to try and make this product work, but if it doesn't end up working out, and I end up returning it to the Apple Store, I'm not so sure I'm getting another one. I'm on Apple products all day long, so getting the entire experience down right is a must. I'm geeky enough that just getting an Apple product to work for me shouldn't be this hard.

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Monday, August 18, 2008

The iPhone Cannot Be The End. So What's Next?


My Mobile Phone Progression: What's Coming?

When I go into work on Tuesday, one of the first things I plan to do is turn in my Blackberry, and begin the process of porting my cell phone number over to the iPhone. Within days, I expect I'll be Blackberry free for the first time in about five years. But this isn't the first cell phone product transition, and it certainly won't be the last, for me. While the iPhone, for many today, represents the "ultimate" in cell phones, something will take its place, just as has been played out time and again as technology evolves.

As users, we tend to gravitate to a specific platform and declare it the "best" or the "winner", supporting it fanatically, buying proprietary applications, and demanding everything we use synchronize with it. It's what we're doing today with the iPhone, it's what we did with the Blackberry before it, and previously, the Palm OS. Even today, I could probably write out the alphabet in Graffiti if handed a stylus.

But to pick up a Blackberry today already seems antiquated, and, with luck, even though it's been a great platform, I may not ever have one again. If I were to bring out a Handspring Visor or a Palm III or Palm V, I'd be hearkening back to the days of tech's yesteryear. And God bless those poor souls who would love to show you the capabilities of their Apple Newton. There's just no saving them.

In the fun of going through the iTunes App Store and getting new applications and games with basic features, including a bowling application, Tetris, and Bejewled, it struck me as having something of deja vu to it - as I had downloaded similar games and apps for Blackberry, and for Palm before, and maybe for a Sony Ericsson I owned for a short time. Yes, the applications are getting better, and taking advantage of new technology like multi-touch and GPS or WiFi, but once again, I'm buying apps for a single platform that I think is the best at the time.

So, in three or five years time, as the iPhone has evolved, or been replaced, by Apple or others, will I still be using those applications? Probably not. Will I again be buying the same applications but on a new platform? Probably.

The fact is that there are a finite number of developers and an increasing number of places to deploy these applications. We've heard stories of what Google's Android platform will or won't be, and we've heard how developers are happy, or aren't, or how they're switching instead to write for the iPhone. Where those applications may at one time have been debated to write for Macintosh or Windows, you now also have the option to write for Windows Mobile, for Blackberry, for Android, for the iPhone, for Facebook, for Flash or for Java, to deploy on the Web, or any of the game consoles - the Playstation, the Wii, the XBox, and their portable derivatives.

Evolution always pushes forward, on the desktop, on the Web, or, in this case, in the world of mobile handhelds. And it's very rare for a single company to be the leader for more than three to five years. The Microsoft desktop monopoly has been protected for parts of three decades now, legally and illegally, and they've never achieved the same level of success in the world of handsets, as much as they wish they could. Should we expect that Apple will coddle their lead on the iPhone, as they carefully massaged their leadership with the iPod, or will they rise to this pinnacle, only to see it eroded away by one of the current players, or someone new? It takes more than developing the world's best mobile phone experience. It also takes coddling and rewarding of a vast development community to pick you ahead of all others.

As a consumer, I've won with each move. I won by going from land line to mobile phone. I won by going from a pager to my Hanspring Visor with the VisorPhone. I won by going from the VisorPhone to a Blackberry. And so far, I'm sure moving from the Blackberry to the iPhone. The question is, will my next move, in a few years, be off the iPhone, or simply to a newer model?

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Saturday, August 16, 2008

It Still Has That New iPhone 3G Smell

As promised late last night, this morning started off by finally going out and getting an iPhone. I ignored all the common sense and all the excuses, drank my fanboy Kool-Aid, and made my way to the nearby Apple Retail store, looking to possibly leave my life of Blackberry behind and start anew with the world's most coveted gadget. By the time I left the store, I not only had the iPhone 3G, but also a 500 Gigabyte Time Capsule, a new iPhone 3G case with belt clip, and a line-in adapter for the car. There's no question, at least for one day, Cupertino is happy with me.

As you can imagine, the first few hours of iPhone ownership are less about being functional, and more about syncing data, and trying out all the new widgetry.

Luckily for me, iTunes smartly asked if I wanted to restore the settings and data from my iPod Touch to the iPhone. This set things in motion so all the purchased iTunes App Store programs were moved over, along with my e-mail accounts, photos, and music. In fact, if it wasn't for the iPhone's new shape and the Phone application itself, it'd be pretty easy to forget I made a change.

I haven't yet decided what I'm going to do with my now two phone numbers. It's tempting to get rid of the old number and start new with AT&T, and also tempting to never use the new number, migrating the old to the new phone. That's why, at least for now, I don't plan on giving anybody the number for the iPhone. But that doesn't mean I'm not messing around with it. I found myself taking random photos, and sending useless SMS messages just to prove I could. I sent a photo taken with the iPhone via e-mail, again, just because I could.

In Folsom, where we're staying with my family for an extended weekend, we've had spotty 3G access. Sometimes it's on, and sometimes, Edge shows up, so I haven't been testing speed, but it does exactly as I would expect. The iPhone downloaded all my e-mail from the Mobile Me, GMail and Exchange servers quickly, and Internet browsing is at least as fast as it was on the iPod Touch.

Like any good new toy tool, it's tempting to just find reasons to get it out, or to wear it prominently, just so people know I have one. It's tempting to bring it out in the middle of dinner, to find an answer to a question in conversation, or to use it instead of the laptop, just because I can. It's like having a new car and getting excited just to drive down to the market and pick up milk and eggs. But the necessary transition has occurred. Last night, I went to bed as a non-iPhone owner, and tonight, I have joined the club. Looking forward to moving on from the novice to expert stage.

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When it Comes to the iPhone, Never Assume Rationality

As far as the iPhone is concerned, I have failed in my role as an early adopter. Two generations into Apple's delivering the most talked about cell phone in history, I as an Apple aficionado practically have a legal obligation to not only have one, but to have more than one. But even today, I do not. I've instead slogged along with a previous-generation BlackBerry, and a first-generation iPod Touch, arguing that in combination, the two provide just about everything the iPhone would give me. Add on to that fact that I've had my phone service paid for and the BlackBerry provided for from work, and it makes for enough good excuses not to join the iPhone faithful.

But in hours, it's likely this all comes to an end, despite all my protests.

Armed with a coupon to the Apple Store, courtesy of Social Median, I have every intention to get up at the crack of dawn Saturday, and with my sister, an Apple Store retail employee herself, go in to buy an iPhone 3G. She knows her store has hundreds, and we want to beat the line.

What do I get from the iPhone 3G that the iPod Touch doesn't have? Well, aside from the entire functionality of the phone itself, I also get a camera, and Internet anywhere - not just in range of WiFi. It's this last part that really hits home, to be honest. I know the camera's not the best in the world, though I'll love always having one in my pocket. But I really, really, want "real Internet" with me wherever I go, even though 90+% of the time, I'm within range of WiFi, whether I'm at home, at work or anywhere else. What I really want is the ability to just pick up the iPhone from the supermarket, or from the A's game, or in that small percentage of places where WiFi wasn't enough.

Even with this added functionality, I still have the issue of paying AT&T where to date, I've let work pick up the tab. Maybe I expense my monthly bills, if they go for it. Maybe I say goodbye to my current phone number and start over with a new one. And maybe I transfer my old number to the new iPhone and keep the number that, for now anyway, belongs to the corporation and not little me.

It's not rational, to be honest. I've heard the horror stories of people struggling to get good 3G access, or of battery issues. I've heard rumors of Apple even recalling the iPhone 3G, which would be an unquestioned public relations and business disaster. I'm staring in the face of almost $1,000 in phone bills, where there were none before. Yet... it somehow feels right. It's what I'm supposed to do. I can't take the gift certificate from Social Median, which was intended for a new iPhone 3G and put it toward a Time Capsule, which I'm also thinking of getting. That'd break an unwritten rule. While I held out for so long, for me anyway, the wait will soon be over, as I fling off the shackles of responsibility and head to the Apple Store like a lemming. Can't wait.

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Monday, August 11, 2008

GMail and Apple's MobileMe Holding an Outage Contest

Apple's replacement for .Mac, MobileMe, has been roundly mocked for its spotty uptime since rollout last month, drawing the company's CEO, Steve Jobs to apologize for the lack of quality in an internal memo. But even following an internal reorganization and the public thrashing, users, including me, were unable to access their e-mail for a good portion of the afternoon - even as the company's MobileMe Status page shows no updates since the end of July.

Not to be outdone, the most popularly cited alternative to MobileMe, Google's GMa